User manual Refrigerator
Remove packing materials. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
Gather the required tools and parts and read all instructions before starting installation. Save these instructions for future reference.
NOTE: Before moving your product into your home, measure the doorway of your home to see whether you need to remove the refrigerator and freezer doors. If door removal is necessary, see the instructions below.
IMPORTANT: Before you begin, unplug refrigerator or disconnect power. Remove food, the ice storage bin (on some models), and any adjustable door or utility bins from doors.
TOOLS NEEDED: Bubble level; flat-blade screwdriver; 5/16" and 11/16" wrench; 1/4", 3/8", and 5/16" hex-head socket wrenches, Phillips screwdriver tip #2 with 4" long as minimum, TORX T30† screwdriver.
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Remove the Doors
If your refrigerator does not fit through the doorway or you are getting rid of your old refrigerator, follow the steps below for door removal.
1. Unplug refrigerator or disconnect power.
2. Fully open both doors. See graphic 1.
3. If your model has water dispensing, please open the water filter door by pulling it toward you. See graphic 2. It is not necessary to remove the water filter itself.
4. Pull the base grille toward you from the sides and then from the center until it dislodges. See graphic 2.
5. To remove the base grille, twist and pull the right side until this side passes underneath the refrigerator door. See graphic 3. Then pull the left side of the base grille for complete removal.
6. If your model has water dispensing in the door, disconnect the water dispenser tubing located below the freezer door.
NOTE: Keep the water tubing connector attached to the tube that runs underneath the freezer. The door cannot be removed if the connector is still attached to the tube that runs through the door hinge.
7. If your model has water dispensing in the door, disconnect the wiring located below the freezer door. See graphic 5.
8. Close the freezer door and use a TORX T30 screwdriver to remove the top hinge completely. See graphic 6.
IMPORTANT: Do not remove either screw A. Hold the door while hinge is being removed.
9. Lift the freezer door straight up off from the bottom hinge. See graphic 7. The water dispenser tubing and wiring will remain attached to the freezer door.
NOTE: This may require two people, one to lift the door and another to feed the water tubing and wiring into the bottom hinge pin.
IMPORTANT: Rest the door on its side on a soft, clean surface, such as a towel, blanket, or piece of cardboard. This will help to avoid scratching or damaging the door, water tubing, and wiring.
10. Close the refrigerator door and use a TORX T30 screwdriver to remove completely top hinge. See graphic 8.
IMPORTANT: Do not remove either screw A. Hold the door while hinge is being removed.
11. Lift the refrigerator door straight up off from the bottom hinge. See graphic 7.
IMPORTANT: Rest the door on its side on a soft, clean surface, such as a towel, blanket, or piece of cardboard. This will help to avoid scratching or damaging the door.
12. If your refrigerator without doors does not pass through the doorway, you may remove both bottom hinges. Use a 5/16" nut driver to remove these. See graphic 9.
IMPORTANT: Do not remove either screw B.
Replacing or Reinstalling Door and Hinges
If your doors and bottom hinges have been removed, please follow the next instructions for re-installation:
1. Reinstall both bottom hinges using a 5/16" nut driver to tighten screws. See graphic 9.
2. If your model has water dispensing in the door:
NOTE: This may require two people, one to lift the door and the other to feed the water tubing and wiring into the bottom hinge pin. See graphic 7.
3. Close the freezer door to align and reinstall the top hinge. Use a TORX T30 screwdriver to tighten the screws. See graphic 8.
IMPORTANT: Provide additional support for the door while top hinge is being reinstalled. Do not depend on the door magnets to assure the door to the cabinet.
4. If your model has water dispensing in the door, connect the water dispenser tubing. For the connection, push the tubing into the dispenser tubing until black mark touches the face of fitting. See graphic 4.
5. Connect the wiring. See graphic 5.
6. Reinstall the wiring clip & the bracket wire using a 1/4" hexagonal head socket wrench.
7. Connect the wiring plugs from the bracket wire.
8. Lift the refrigerator door enough to insert the door into the bottom hinge pin. See graphic 7.
IMPORTANT: Hold the door while hinge is being installed.
9. Close the refrigerator door to align and reinstall the top hinge. Use a TORX T30 screwdriver to tighten the screws. See graphic 6.
IMPORTANT: Provide additional support for the door while top hinge is being reinstalled. Do not depend on the door magnets to assure the door to the cabinet.
Leveling and Door Closing
Your refrigerator has two front adjustable wheels. See graphic 1.
These are used to level the refrigerator under uneven floor conditions or want the doors to close more easily. Please follow the instructions below:
1. Use a Bubble level to check levelness of floor where the rear side of the refrigerator will rest. If the refrigerator is not leveled, adjust or add the shim on flooring to create a leveled floor for the rear side wheels. A leveled rear side prevents the refrigerator cabinet from forming a twist.
2. Place the refrigerator into its final location in the kitchen and open both doors.
3. Fully open both doors. See graphic 1.
4. If your model has water dispensing in the door, please open the water filter door by pulling it toward you. See graphic 2. It is not necessary to remove the water filter itself.
5. Pull the base grille toward you from the sides and then from the center until it dislodges. See graphic 2.
6. To remove the base grille, twist and pull the right side until this side passes underneath the refrigerator door. See graphic 3. Then pull the left side of the base grille for complete removal.
7. Raise the wheels while one person pushes on the refrigerator to lift from front side. Use the bubble level on top of the refrigerator or on its side to level the refrigerator. Check bubble level and at the same time observe the gaps and squareness to the adjacent cabinets, furniture or trim. If adjacent furnishings are not level, it may not be possible to achieve even gaps when product is level. Continue adjusting until all four corners are steady without rock.
8. Use a 3/8" nut driver to turn the leveling screws located in both sides of the refrigerator. See graphic 10. Depending on uneven floor conditions, you must turn one or both screws to the right or left several times to raise or lower the refrigerator.
9. Close both doors and check that they close as easily as you like. If not, turn both screws to the right to raise the refrigerator by tiling it more to the back until the doors close as easily as you like.
10. Check and make sure to the technician sheet is placed in the base grille cavity before assembling this into the cabinet.
11. Reinstall the base grille into the cabinet, introducing the left side first and then the right side of the base grille. See graphic 3. You may accommodate the water dispenser tubing and wiring into base grille cavity below the left bottom hinge.
12. Attach the base grille pushing into the cabinet clips. See graphic 2.
Door Alignment
The refrigerator doors are designed to be slightly misaligned vertically when the refrigerator is empty. Please follow the next steps to align the refrigerator doors.
1. Use an 11/16" open-ended wrench tool to loosen the locking nut located below the refrigerator door. See graphic 11. Accommodate the wrench tool so that it fits in the space.
2. Use a 5/16" open-ended wrench tool to turn the alignment screw. See picture 12. Depending on how the refrigerator door is misaligned in relation to the freezer door, you must turn the screw to the right to raise or to the left to lower the refrigerator door until both doors have been aligned vertically.
3. Tighten the 11/16" locking nut with the wrench tool.
4. Attach the base grille if it was dislodged.
PARTS INCLUDED: Door handles (2), 1/8" hex key, spare setscrew(s)
To Install the Handles:
NOTE: The handle mounting setscrews are preinstalled in the handle.
1. Remove the handles, which are packed inside the refrigerator. NO
TE: To avoid scratching the finish, place the handles on a towel or other soft surface.
2. Open the freezer door. On the refrigerator door, place the handle on the shoulder screws with the setscrews facing the freezer.
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3. Firmly push the handle toward the door until the handle base is flush against the door.
4. While holding the handle, insert the short end of the hex key into the upper hole and slightly rotate the hex key until it is engaged in the setscrew.
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5. Using a clockwise motion, tighten the setscrew until it begins to contact the shoulder screw.
6. Repeat steps 4 and 5 to begin fastening the lower setscrew.
7. Once both setscrews have been partially tightened as outlined in the previous steps, fully tighten both the upper and lower setscrews.
IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn. The handle is not properly installed without this extra tightening.
8. Open the refrigerator door and close the freezer door. Repeat steps 2 through 7 to install the other handle onto the freezer door with the setscrews facing the refrigerator.
9. Save the hex key and all instructions.
To Remove the Handles:
1. While holding the handle, insert the short end of the hex key into the lower setscrew hole and slightly rotate the hex key until it is engaged in the setscrew.
2. Using a counterclockwise motion, loosen the setscrew a quarter-turn at a time.
3. Repeat steps 1 and 2 for the upper setscrew. Gently pull the handle away from the door.
4. If necessary, use a Phillips screwdriver to remove the shoulder screws from the door.
IMPORTANT: This refrigerator is designed for indoor household use only.
To ensure proper ventilation for your refrigerator, allow for 1/2" (1.27 cm) of space on each side and at the top. Allow for 2" (5.08 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side (depending on your model) to allow the doors to swing open.
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NOTES:
Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.
TOOLS NEEDED:
NOTE: Your refrigerator dealer has a kit available with a 1/4" (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or 3/16" (4.76 mm) saddle valve which reduces water flow and clogs more easily
IMPORTANT:
Water Pressure
A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).
If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):
If you have questions about your water pressure, call a licensed, qualified plumber.
Read all directions before you begin.
IMPORTANT:
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.
TOOLS NEEDED:
Gather the required tools and parts before starting installation.
Connect to Water Line
IMPORTANT: If you turn the refrigerator on before the water line is connected, turn the ice maker OFF.
Style 1 (Recommended)
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water.
3. Use a quarter-turn shutoff valve or the equivalent, served by a 1/2" copper household supply line.
NOTE: To allow sufficient water flow to the refrigerator, a minimum 1/2" size copper household supply line is recommended.
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4. Now you are ready to connect the copper tubing to the shutoff valve. Use 1⁄4" (6.35 mm) OD soft copper tubing to connect the shutoff valve and the refrigerator.
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5. Place the free end of the tubing into a container or sink, and turn on main water supply to flush out tubing until water is clear. Turn off shutoff valve on the water pipe.
NOTE: Always drain the water line before making the final connection to the inlet of the water valve to avoid possible water valve malfunction.
6. Bend the copper tubing to meet the water line inlet, which is located on the back of the refrigerator cabinet as shown. Leave a coil of copper tubing to allow the refrigerator to be pulled out of the cabinet or away from the wall for service.
Style 2
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water.
3. Locate a 1/2" (1.27 cm) to 1¼" (3.18 cm) vertical cold water pipe near the refrigerator.
IMPORTANT:
4. Determine the length of copper tubing you need. Measure from the connection on the lower rear corner of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use 1/4" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.
5. Using a cordless drill, drill a 1⁄4" (6.35 mm) hole in the cold water pipe you have selected.
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6. Fasten the shutoff valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the ¹⁄4" (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so the washer makes a watertight seal. Do not overtighten, or you may crush the copper tubing.
7. Slip the compression sleeve and compression nut on the copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw the compression nut onto outlet end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.
Connect to Refrigerator
Style 1
1. Unplug refrigerator or disconnect power.
2. Remove and discard the short, black plastic part from the end of the water line inlet.
3. Thread the nut onto the end of the tubing. Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.
NOTE: To avoid rattling, be sure the copper tubing does not touch the cabinet’s side wall or other parts inside the cabinet.
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4. Install the water supply tube clamp around the water supply line to reduce strain on the coupling.
5. Turn shutoff valve ON.
6. Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.
Style 2
1. Unplug refrigerator or disconnect power.
2. Remove and discard the plastic part that is attached to the inlet of the water valve.
3. Attach the copper tube to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten.
4. Use the tube clamp on the back of the refrigerator to secure the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.
5. Turn shutoff valve ON.
6. Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.
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7. On some models, the ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the 1/4" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.
Style 3
1. Unplug refrigerator or disconnect power.
2. Remove and discard the black nylon plug from the gray water tube on the rear of the refrigerator.
3. If the gray water tube supplied with the refrigerator is not long enough, a 1/4" x 1/4" (6.35 mm x 6.35 mm) coupling is needed in order to connect the water tubing to an existing
household water line. Thread the provided nut onto the coupling on the end of the copper tubing. NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.
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4. Turn shutoff valve ON.
5. Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.
Complete the Installation
1. Plug into a grounded 3 prong outlet.
2. Flush the water system. See “Water and Ice Dispensers” in the User Instructions or User Guide.
NOTE: Allow 24 hours to produce the first batch of ice. Allow 72 hours to completely fill ice container.
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.
IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.
IMPORTANT: The lighting system in this appliance may consist of:
If a Sealed LED Module(s) do not illuminate when the refrigerator and/or freezer door is opened, call whirlpool service for technical support. (See User Guide).
See "Warranty" for contact information.
IF a LED Bulb or incandescent bulb does not turn ON when the refrigerator and/or freezer door is opened, replace with a bulb recommended by Whirlpool and following the next procedure:
Vacations
If You Choose to Leave Refrigerator On While You Are Away:
If You Choose to Turn Refrigerator Off Before You Leave:
Moving
When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.
When you get to your new home, put everything back and refer to the Installation Instructions for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.
To Remove and Replace the Bottom Shelf:
To Remove and Replace the Mid and Top Shelf:
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NOTE: Be sure that both sides of the shelf are positioned evenly in the shelf support holes and the shelf is secure.
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
| GENERAL OPERATION | Possible Causes and/or Recommended Solutions |
| Refrigerator will not operate |
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer) more quickly. |
| Motor seems to run too much |
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or if a door has been left open. |
| Refrigerator seems noisy |
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older models. During various stages of operation, you may hear normal operating sounds that are unfamiliar The following noises are normal:
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| Temperature is too warm |
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| Temperature is too cold |
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| Interior moisture buildup |
NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
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| Interior lights do not work |
NOTE: On models with mini LED lights, call for assistance or service if the interior lights do not illuminate when either door is opened. See the Warranty in the User Instructions or User Guide for contact information. |
| Dispenser lights do not work (on some models) |
NOTE: On models with mini LED lights, call for assistance or service if the dispenser lights do not operate correctly. See the Warranty in the User Instructions or User Guide for contact information. |
| DOORS AND LEVELING | Possible Causes and/or Recommended Solutions |
| Doors are difficult to open | Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm water. Rinse and dry with a soft cloth. |
| Doors will not close completely | Door is blocked open - Move food packages away from the door. Make sure all bins and shelves are in their correct positions. Make sure all packaging materials have been removed. |
| Doors appear to be uneven | Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door alignment instructions. |
| Refrigerator rocks and is not stable | Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the leveling feet until they touch the floor. See the leveling and door alignment instructions. |
| ICE AND WATER | Possible Causes and/or Recommended Solutions |
| Ice maker is not producing ice, not producing enough ice, or producing small/hollow ice |
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber. |
| Ice dispenser will not operate properly |
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| Ice or water has an off-taste, odor, or gray color |
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| Water dispenser will not operate properly |
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber |
| Water is leaking or dripping from the dispenser |
NOTE: After dispensing, a few additional drops of water are normal.
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| Water is leaking from the back of the refrigerator |
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| Water from the dispenser is not cool enough (on some models) |
NOTE: Water from the dispenser is chilled to 50°F (10°C).
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