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en Troubleshooting
28
Fault Cause troubleshooting
The base of the refrigerator
compartment is wet.
The condensation channel
or drainage hole are
blocked.
▶
Clean the condensation channel
and the drainage hole. →Page25
Information on display panel
Fault Cause troubleshooting
Message showing "D" or "E"
appears in the display.
The electronics have detec-
ted a fault.
▶
Call the after-sales service.
→"Customer Service", Page30
Temperature problem
Fault Cause troubleshooting
The temperature differs
greatly from the setting.
Different causes are pos-
sible.
1. Switch off the appliance.
→Page18
2. Switch the appliance back on after
fiveminutes. →Page18
‒ If the temperature is too
warm, check the temperature
again after a couple of hours.
‒ If the temperature is too cold,
check the temperature again
on the following day.
Noise
Fault Cause troubleshooting
Appliance has a humming
sound.
Not a fault. A motor is run-
ning, e.g. refrigerating unit,
fan.
No action required.
The appliance bubbles,
buzzes or gargles.
Not a fault. Refrigerant flows
through the pipes.
No action required.
The appliance clicks. Not a fault. Motor, switches
or solenoid valves are
switching on or off.
No action required.
Appliance crackles. Not a fault. Automatic de-
frosting is running.
No action required.
The appliance makes
noises.
The appliance is not level.
▶
Align the appliance using a spirit
level. If required, place something
underneath it.
Fittings wobble or stick.
▶
Check the removable fittings and, if
required, replace these.
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