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User Manual - Page 16

For TAS1002. Also, The document are for others Bosch models: TAS100X

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12en
Problem Cause Solution
Thebrewingunit
cannot be opened.
Thebrewingunitisstill
locked.
Onlyopenthebrewingunitwhenthe
status display has stopped flashing and
remains lit continuously.
Unplugthemainsplug.Ifthebrewing
unit stays locked, contact the TASSIMO
careline.
Water is dripping
fromthebrewing
unit.
TheTDISCisdamagedor
leaky.
The
TDISChasnotbeen
pierced correctly.
DonotuseTDISCsthataredamaged.
Only
useeachTDISConce.
Waituntilthebrewingstagehascometo
anendandtheappliancehascooleddown.
RemovetheTDISCandcleanthebrewing
unit. Please refer here to the section
Cleaning.
The piercing unit has not
been inserted correctly.
Press the piercing unit into its holder using
both thumbs (until an audible click is
heard).
Thequalityof
the crema has
deteriorated.
The beverage outlet is sticky
or dirty.
Cleanthebeverageoutlet.Pleaserefer
here to the section Cleaning.
Cleanthebrewingunitwiththeorange
ServiceTDISC.Pleasereferheretothe
section Cleaning.
Build-up of limescale in the
appliance.
Descale the appliance. Please refer here to
the section Descaling.
On the surface
belowthecup
stand there is
water.
This is condensation. Condensationmayappearandisnot
causedbyanyfaultwiththeappliance.
Wipethewaterawaywithacloth.
The beverage
quantitydoes
not meet your
requirements.
TheTDISCbarcodeprovides
the recommended volume for
every beverage selected. This
volume can also be adapted
topersonalrequirements.
Reduced quantity:
During
thebrewingprocess,pressthe
Start / Stop button to interrupt this stage.
Increased quantity:
Press and hold the Start / Stop button until
t
he
requiredbeveragequantityhasbeen
reached.
Build-up of limescale in
the appliance could cause
reducedquantity.
Descale the appliance. Please refer here to
the section Descaling.
Notenoughwaterinthe
watertank.
Fill up the tank after making a drink and
press the Start / Stop button. Your drink
willthenbebrewedreadyforyou.
The orange Service
TDISCisdamaged
or lost.
Thefollowingaccessoriescanbe
obtainedviaBoschcustomerservice,
www.bosch-home.com and
www.tassimo.com (see the end of this
instruction manual for contact details):
Orange
ServiceTDISC
(itemno.00576837),
descalingtabs
(TCZ6004 / itemno.00311530)
Descaling tabs are
required.
Troubleshooting
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