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Troubleshooting
English 43
Problem Action
Items still wrinkled
after WRINKLE
PREVENT
(WRINKLE-CARE,
WRINKLE RELEASE).
• Small loads of 1 to 4 items work best.
• Load fewer items. Load similar-type items.
• Take out the items immediately after drying is complete.
Water drips from the
nozzle when STEAM
CARE starts.
• This is steam condensation. The dripping water will stop after
a short time.
Sprayed water is not
visible during STEAM
CARE.
• Sprayed water is difcult to see when the door is closed.
Extended time.
• Sensor Dry automatically senses the moisture in the load
and shuts the dryer off when the selected dryness level is
reached.
The drying time can change according to the type and
amount of laundry. See the cycle chart for reference.
If a problem persists, contact a local Samsung service center.
Information codes
If the dryer fails to operate, you may see an information code on the display panel.
To determine what you should do, check the list codes in the table below and try the
suggested actions.
Code Action
dC
Operating the dryer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
FC
Invalid power source frequency
• Try restarting the cycle.
• If this information code remains, contact a Samsung customer
service center.
AC
Electronic control problem (Invalid Communication).
• Contact a Samsung a customer service center.
DV7750M_DC68-03170Y-05_EN.indd 43 2019-06-03 5:18:36
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