Table of Contents
1. Important ............................................... 1
1.1 Safety precautions and maintenance .1
1.2 Notational Descriptions ............................2
1.3 Disposal of product and packing
material ...............................................................3
2. Setting up the monitor .......................4
2.1 Installation .........................................................4
2.2 Operating the monitor .............................. 6
2.3 MultiView ..........................................................9
2.4 Remove the Base Assembly for VESA
Mounting ......................................................... 12
2.5 MHL(MobileHigh-DenitionLink)
introduction .................................................13
3. Image Optimization ...........................14
3.1 SmartImage ...................................................14
3.2 SmartContrast .............................................15
4. TechnicalSpecications ..................... 16
4.1 Resolution & Preset Modes .................19
5. Power Management ...........................20
6. Customer care and warranty ..........21
6.1 Philips’ Flat Panel Monitors Pixel
Defect Policy .................................................21
6.2 Customer Care & Warranty ...............23
7. Troubleshooting & FAQs ..................24
7.1 Troubleshooting .......................................... 24
7.2 General FAQs .............................................. 25
7.3 Multiview FAQs ..........................................28
1
1. Important
1. Important
This electronic user’s guide is intended for
anyone who uses the Philips monitor. Take time
to read this user's manual before you use your
monitor. It contains important information and
notes regarding the operation of your monitor.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or procedures
otherthanthosespeciedinthisdocumentation
may result in exposure to shock, electrical
hazards and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.
Operation
• Please Keep the monitor out of direct
sunlight, very strong bright lights and away
from any other heat source. Lengthy
exposure to this type of environment may
result in discoloration and damage to the
monitor.
• Keep the display away from oil. Oil may
damage the plastic cover of the display and
void the warranty.
• Remove any object that could fall into
ventilation holes or prevent proper cooling
of the monitor’s electronics.
• Do not block the ventilation holes on the
cabinet.
• When positioning the monitor, make
sure the power plug and outlet are easily
accessible.
• If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable
or DC power cord for normal operation.
• Please use approved power cord provided
by Philips at all times. If your power cord
is missing, please contact your local service
center. (Please refer to Customer Care
ConsumerInformationCenter)
• Do not subject the monitor to severe
vibration or high impact conditions during
operation.
• To avoid potential damage, for example
the panel peeling from the bezel, ensure
that the monitor does not tilt downward
by more than -5 degrees. If the -5 degree
downward tilt angle maximum is exceeded,
the monitor damage will not be covered
under warranty.
• Do not knock or drop the monitor during
operation or transportation.
Maintenance
• To protect your monitor from possible
damage, do not put excessive pressure
on the LCD panel. When moving your
monitor, grasp the frame to lift; do not lift
the monitor by placing your hand or fingers
on the LCD panel.
• Oil-based cleaning solutions may damage
the plastic parts and void the warranty.
• Unplug the monitor if you are not going to
use it for an extensive period of time.
• Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may
be wiped with a dry cloth when the power
is off. However, never use organic solvent,
such as, alcohol, or ammonia-based liquids
to clean your monitor.
• To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.
• If your monitor gets wet, wipe it with dry
cloth as soon as possible.
2
1. Important
• If foreign substance or water gets in
your monitor, please turn the power off
immediately and disconnect the power
cord. Then, remove the foreign substance
or water, and send it to the maintenance
center.
• Do not store or use the monitor in
locations exposed to heat, direct sunlight or
extreme cold.
• In order to maintain the best performance
of your monitor and use it for a longer
lifetime, please use the monitor in a
location that falls within the following
temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/Ghost
image
• Always activate a moving screen saver
program when you leave your monitor
unattended. Always activate a periodic
screen refresh application if your monitor
will display unchanging static content.
Uninterrupted display of still or static
images over an extended period may cause
“burn in”, also known as “after-imaging” or
“ghost imaging”, on your screen.
•
• “Burn-in”, “after-imaging”, or “ghost imaging”
is a well-known phenomenon in LCD panel
technology. In most cases, the “burned in”
or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time
after the power has been switched off.
Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms that will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Service
• The casing cover should be opened only by
qualified service personnel.
• If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to
the chapter of “Consumer Information
Center”)
• For transportation information, please refer
to “Technical Specifications”.
• Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor
does not operate normally, or you are not sure
what procedure to take when the operating
instructions given in this manual have been
followed.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions
or warnings. They are used as follows:
Note
This icon indicates important information and
tips that help you make better use of your
computer system.
Caution
This icon indicates information that tells you
how to avoid either potential damage to
hardware or loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases,thespecicpresentationofthewarningis
mandated by the relevant regulatory authority.
3
1. Important
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment-
WEEE
This marking on the product or on its
packaging illustrates that, under European
Directive 2012/19/EU governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste. You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact
yourlocalgovernmentofce,thewastedisposal
organization that serves your household or the
store at which you purchased the product.
Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.
Pleasendoutaboutthelocalregulationson
how to dispose of your old monitor and packing
from your sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization's product,
service and activities.
From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives
and recycling programs whenever possible,
preferably in cooperation with competitors,
which recycle all materials (products and related
packagingmaterial)inaccordancewithall
Environmental Laws and taking back program
with the contractor company.
Your display is manufactured with high quality
materials and components which can be
recycled and reused.
To learn more about our recycling program
please visit
http://www.philips.com/a-w/about/sustainability.html
4
2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
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Philips and the Philips’ Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license from Koninklijke
Philips N.V.
Monitor drivers
User’s Manual
使用
前请阅读使用说明
保留备用
Audio
Power *HDMI
*DP
*MHL
*Dual-link DVI
*USB
*CD
* Different according to region.
Install the base
1. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen.
2. Rotate the neck counterclockwise 90
degree.
90
0
3. Use the assembly screw for base to fasten
the base securely to the monitor.
(1)Gentlyattachthebasetothestand.
(2)Useyourngerstotightenthescrew
located at the bottom of the base, and
secure the base to the stand tightly.
2
1
6
2. Setting up the monitor
2.2 Operating the monitor
Description of the control buttons
5 4
3
2
1
7
6
Switch monitor’s power ON or
OFF.
Access the OSD menu
.
ConrmtheOSDadjustment.
Adjust the OSD menu.
User preference key. Customize
your own preference function
from OSD to become the “user
key”.
PIP/PBP/Off/Swap
Return to previous OSD level.
SmartImage hot key. There
are7modestoselect:Ofce,
Photo, Movie, Game, Economy,
SmartUniformity, Off.
Customize your own “USER” key
This hot key allows you to setup your favorite
function key.
1. Press button on the front bezel to
enter OSD Menu Screen.
Horizontal
Color
Language
OSD Settings
Setup
Vertical
Transparency
OSD Time out
User
Audio Source
Volume
Input
2. Press▲or▼buttontoselectmainmenu
[OSD Settings], then press button.
3. Press▲or▼buttontoselect[User],
then press button.
4. Press▲or▼buttontoselectyour
preferred function: [Audio Source],
[Volume], or [Input].
5. Press buttontoconrmyourselection.
Now you can press the hotkey directly on the
front bezel. Only your pre-selected function will
appear for quick access.
7
2. Setting up the monitor
6. For example, if you selected
[Audio Source] as the hotkey, press the
button on the front bezel, the
[Audio Source] menu appears.
MHL-HDMI
DisplayPort
Audio In
Audio Source
Independent audio playback, regardless of
video input
Your Philips monitor can play the audio source
independently, regardless of which video input.
1. For example, you can play your MP3 player
from the audio source connected to the
[Audio In] port of this monitor, and still
watch your video source connected from
[MHL-HDMI], or [DisplayPort].
2. Press button on the front bezel to
enter OSD Menu Screen.
PIP/PBP
Audio
Picture
Input
Color
Volume
Stand-Alone
Mute
Audio Source
DisplayPort
Audio In
MHL-HDMI
3. Press▲or▼buttontoselectmainmenu
[Audio], then press button.
4. Press▲or▼buttontoselect
[Audio Source], then press button.
5. Press▲or▼buttontoselectyour
preferred audio source: [DisplayPort],
[MHL-HDMI], or [Audio In].
6. Press buttontoconrmyourselection.
Note
• The next time you turn on this monitor, it
will by default select the audio source you
previously selected.
• In case you want to change it, you will have
to go through the selection steps again to
select your new preferred audio source as
the default.
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-ScreenDisplay(OSD)isafeatureinall
Philips LCD monitors. It allows an end user to
adjust screen performance or select functions
of the monitors directly through an on-screen
instruction window. A user friendly on screen
display interface is shown as below:
DisplayPort
MHL-HDMI
DVI
VGA
Color
Audio
PIP/PBP
Picture
Input
Basic and simple instruction on the control
keys
In the OSD shown above, you can press
buttons at the front bezel of the monitor
to move the cursor, and press OK button to
conrmthechoiceorchange.
11
2. Setting up the monitor
• PIP / PBP Input: There are four different
video input to choose as the sub display
source: [VGA], [DVI], [MHL-HDMI], and
[DisplayPort].
• PIP Size: When PIP is activated, there are
three sub-window sizes to choose: [Small],
[Middle], [Large].
B
A (main)
Small
Middle
Large
• PIP Position: When PIP is activated, there
are four sub-window positions to choose.
Top-Right Bottom-Right
B
A (main)
A (main)
B
Top-Left Bottom-Left
• Swap: The main picture source and the
sub picture source swapped on the
display.
Swap A and B source in [PIP] mode:
B
A (main)
↔
B (main)
A
Swap A and B source in [PBP] mode:
B A(main)
↔
A B(main)
• Off: Stop MultiView function.
A (main)
Note
• When you do the SWAP function, the video
and its audio source will swap at the same
time. (Refer to page 7 “Independent
audio playback, regardless of video input”
formoredetail.)
B
A
(main)
B
A
(main)
12
2. Setting up the monitor
2.4 Remove the Base Assembly for
VESA Mounting
Before you start disassembling the monitor
base, please follow the instructions below to
avoid any possible damage or injury.
1. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen.
2. Loosen the assembly screws, then detach
the neck from the monitor.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
100mm
100mm
-5°
0° 90°
* Display design may differ from those
illustrated.
Warning
• To avoid potential screen damage, such
as panel peeling, ensure that the monitor
does not tilt downward by more than -5
degrees.
• Do not press the screen while adjusting the
angle of the monitor. Grasp only the bezel.
13
2. Setting up the monitor
2.5 MHL(MobileHigh-Denition
Link) introduction
What is it?
MobileHighDenitionLink(MHL)isamobile
audio/video interface for directly connecting
mobile phones and other portable devices to
high-denitiondisplays.
An optional MHL cable allows you to simply
connect your MHL capable mobile device to
this large Philips MHL display, and watch your
HD videos come to life with full digital sound.
Now not only you can enjoy your mobile
games, photos, movies, or other apps on its
big screen, you can simultaneously charge your
mobile device so you never run out of power
half way.
How do I use the MHL function?
To use the MHL function, you need an MHL-
Certiedmobiledevice.TondalistofMHL-
certieddevices,visittheofcialMHLwebsite
(http://www.mhlconsortium.org)
YoualsoneedaoptionalMHLcertiedspecial
cable in order to use this function.
How does it work? (how do I connect?)
Connect the Optional MHL cable to the mini
USB port on the mobile device side, and the
[MHL-HDMI] marked port on the monitor side.
You are now ready to view the images on your
big screen display and operate all function on
youthemobiledevicesuchasinternetsurng,
game playing, photo browsing…etc. if your
monitor has speaker function, then you will be
able to hear accompanying sound too. When
the MHL cable is disconnected or the mobile
device is turned off, the MHL function will be
automatically disabled.
MHL
MHL-HDMI
Note
• The port marked [MHL-HDMI] is the
only port on the monitor that supports
the MHL function when the MHL cable is
used. Note that the MHL certified cable is
different than a standard MHL-HDMI cable.
• A mobile device with MHL certification
must be purchased separately
• You may have to manually switch the
monitor to MHL-HDMI mode in order
to activate the monitor, if you have other
devices already working and connected to
available inputs
• Standby/Off energy saving of ErP is
not ap plicable for the MHL charging
functionality
• This Philips display is MHL certified.
However, in case your MHL device does
not connect or work correctly, check with
your MHL device FAQ or vendor directly
for direction. The policy of your device
manufacturer may require you to purchase
their brand specific MHL cable or adapter
in order to work with other brand MHL
devices. Note that this is not a fault of this
Philips display.
14
3. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and
sharpness in real time. Whether you're working
with text applications, displaying images or
watching a video, Philips SmartImage delivers
great optimized monitor performance.
Why do I need it?
You want a monitor that delivers optimized
display all your favorite types of content,
SmartImage software dynamically adjust
brightness, contrast, color and sharpness in
real time to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading edge Philips
technology that analyzes the content displayed
on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in
real time with the press of a single button.
How to enable SmartImage?
1. Press to launch the SmartImage on
screen display.
2. Keep pressing to toggle among
Ofce,Photo,Movie,Game,Economy,
SmartUniformity and Off.
3. The SmartImage on screen display will
remain on screen for 5 seconds, or you can
alsopress"OK"tomakeconrmation.
Therearesevenmodestoselect:Ofce,Photo,
Movie, Game, Economy, SmartUniformity and
Off.
Photo
Movie
Game
SmartUniformity
Economy
ff
Office
SmartImage
• Office:Enhances text and dampens
brightness to increase readability and
reduce eye strain. This mode significantly
enhances readability and productivity when
you’re working with spreadsheets, PDF files,
scanned articles or other general office
applications.
• Photo:This profile combines color
saturation, dynamic contrast and sharpness
enhancement to display photos and other
images with outstanding clarity in vibrant
colors - all without artifacts and faded
colors.
• Movie:Ramped up luminance, deepened
color saturation, dynamic contrast and
razor sharpness displays every details in
darker areas of your videos without color
washout in brighter areas maintaining a
dynamic natural values for the ultimate
video display.
• Game:Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
15
3. Image Optimization
ratio for bright and dark scheme, this
profile delivers the best gaming experience
for gamers.
• Economy:Under this profile, brightness,
contrast are adjusted and backlighting
finetuned for just right display of everyday
office applications and lower power
consumption.
• SmartUniformity:Fluctuations in brightness
and color on different parts of a screen
are a common phenomenon among LCD
monitors. Typical uniformity is measured
around 75-80%. By enabling Philips
SmartUniformity feature, display uniformity
is increased to above 95%. This produces
more consistent and true images.
• Off:No optimization by SmartImage.
3.2 SmartContrast
What is it?
Unique technology that dynamically analyzes
displayed content and automatically optimizes
a Monitor's contrast ratio for maximum visual
clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter
images or dimming backlighting for clear display
of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and
viewing comfort for every type of content.
SmartContrast dynamically controls contrast
and adjusts backlighting for clear, crisp, bright
gaming and video images or displays clear,
readabletextforofcework.Byreducingyour
monitor's power consumption, you save on
energy costs and extend the lifetime of your
monitor.
How does it work?
When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.
16
4. Technical Specications
4. Technical Specifications
Picture/Display
Monitor Panel Type TFT-LCD
Backlight W-LED system
Panel Size 28"W(71.1cm)
Aspect Ratio 16:9
Pixel Pitch
0.16(H)
x0.16(V)mm
SmartContrast 50,000,000:1
Response Time 5ms
SmartResponse 1ms(GtG)
Optimum Resolution 3840 x 2160 @ 60Hz
Viewing Angle 170°(H)/160°(V)@C/R>10
Picture Enhancement SmartImage
Display Colors 1.07G
Vertical Refresh Rate
56-80Hz(D-SUB)
23-80Hz(DVI,MHL-HDMI,DisplayPort)
Horizontal Frequency
30 - 99 kHz (D-SUB,DVI,MHL-HDMI)
30-160kHz(DisplayPort)
sRGB YES
Brightness/Color uniformity 93% - 105%
Delta E <3
Connectivity
Signal Input DVI(Digital),VGA(Analog),DisplayPort,HDMI(MHL)
USB USB 2.0×2 / USB 3.0×2 / USB fast charging
Input Signal Separate Sync, Sync on Green
Audio In/Out PC audio-in,headphone out
Convenience
Built-in speaker 3 W x 2
Multi View PIP/PBP mode, 2×devices
User Convenience
OSD Languages
English, German, Spanish, Greek, French, Italian, Hungarian, Dutch,
Portuguese, Brazil Portuguese, Polish, Russian, Swedish, Finnish,
Turkish,Czech,Ukranian,SimpliedChinese,TraditionalChinese,
Japanese, Korean
Other Convenience VESAmount(100×100mm),KensingtonLock
Plug & Play Compatibility DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OSX
Stand
Tilt -5 / +20 degree
Swivel -65 / +65 degree
Height adjustment 150mm
Pivot 90 degree
17
4. Technical Specications
Power
Consumption
AC Input Voltage
at 100VAC , 50Hz
AC Input Voltage
at 115VAC , 60Hz
AC Input Voltage
at 230VAC, 50Hz
Normal Operation 49.8W(typ.) 50.0W(typ.) 49.9W(typ.)
Sleep(Standbymode) <0.5W(typ.) <0.5W(typ.) <0.5W(typ.)
Off mode <0.3W(typ.) <0.3W(typ.) <0.3W(typ.)
Offmode(ACswitch) 0 W
Heat Dissipation*
AC Input Voltage
at 100VAC , 50Hz
AC Input Voltage
at 115VAC , 60Hz
AC Input Voltage
at 230VAC , 50Hz
Normal Operation
170.0 BTU/hr
(typ.)
170.6 BTU/hr
(typ.)
170.3 BTU/hr
(typ.)
Sleep(Standbymode) <1.7BTU/hr(typ.) <1.7BTU/hr(typ.) <1.7BTU/hr(typ.)
Off mode
<1.02 BTU/hr
(typ.)
<1.02 BTU/hr
(typ.)
<1.02 BTU/hr
(typ.)
Offmode(ACswitch) 0 BTU/hr
OnMode(ECOmode) 30W(typ.)
Power LED indicator Onmode:White,Standby/Sleepmode:White(blinking)
Power Supply Built-in, 100-240VAC, 50-60Hz
Dimensions
Productwithstand(WxHxD) 659 x 573 x 273 mm
Product without stand
(WxHxD)
659 x 395 x 49 mm
Weight
Product with stand 8.05 kg
Product without stand 5.25 kg
Product with packaging 11.95 kg
Operating Condition
Temperaturerange(operation) 0°C to 40 °C
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity 20% to 80%
Environmental and energy
ROHS YES
EPEAT YES(Refertonote1formoredetails)
Packaging 100% recyclable
SpecicSubstances 100% PVC BFR free housing
EnergyStar YES
Compliance and standards
18
4. Technical Specications
Regulatory Approvals
CE Mark, FCC Class B, SEMKO, cETLus, BSMI, CU-EAC,
TCOCertiedEdge,TUV-GS,TUV-ERGO,EPA,PSB,WEEE,
RCM, UKRAINIAN, CCC, VCCI, KCC, PSE, KC,
ICES-003, E-standby, J-MOSS
* This product regulation compliance respectively relates to the
sales area.
Cabinet
Color Black
Finish Texture
Note
1. EPEAT rating is valid only where Philips registers the product. Please visit www.epeat.net for
registration status in your country.
2. This data is subject to change without notice. Go to www.philips.com/support to download the
latestversionofleaet.
3. SmartresponsetimeistheoptimumvaluefromeitherGtGorGtG(BW)tests.
21
6. Customer care and warranty
6. Customer care and
warranty
6.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or
sub pixel defects on the TFT Monitor panels
usedinatpanelmonitorsaresometimes
unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects,
but Philips guarantees that any monitor with an
unacceptable number of defects will be repaired
or replaced under warranty. This notice explains
thedifferenttypesofpixeldefectsanddenes
acceptable defect levels for each type. In order
to qualify for repair or replacement under
warranty, the number of pixel defects on a TFT
Monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed of
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image. When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel. When all are dark, the three
colored sub pixels together appear as a single
black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of
pixel defects and several types of sub pixel
defects within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'. That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are
the types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Threeadjacentlitsubpixels(onewhitepixel).
22
6. Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects of the
same type that are near to one another may be
morenoticeable,Philipsalsospeciestolerances
for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement
due to pixel defects during the warranty period,
aTFTMonitorpanelinaPhilipsatpanel
monitor must have pixel or sub pixel defects
exceeding the tolerances listed in the following
tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
2 adjacent lit subpixels ≤2
3adjacentlitsubpixels(onewhitepixel) ≤1
Distance between two bright dot defects* ≥15mm
BLACK DOT DEFECTS ACCEPTABLE LEVEL
2 adjacent dark subpixels ≤5
3 adjacent dark subpixels ≤2
Distance between two black dot defects* ≥15mm
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types ≤15
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant. (ISO9241-307: Ergonomic requirement,analysis and
compliancetestmethodsforelectronicvisualdisplays)
3. ISO9241-307 is the successor of formerly known ISO13406 standard, which is withdrawn by the
InternationalOrganisationforStandardisation(ISO)per:2008-11-13.
4. Please refer to page 40 for European pixel defect policy.
Note
A red or blue bright dot must be more
than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels
that are always dark or 'off'. That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern. These are
the types of black dot defects.
23
6. Customer care and warranty
6.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your region, please
visit www.philips.com/support website for details or contact your local Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Important Information Manual.
For extended warranty, if you would like to extend your general warranty period, an Out of Warranty
servicepackageisofferedviaourCertiedServiceCenter.
If you wish to make use of this service, please be sure to purchase the service within 30 calendar days
of your original purchase date. During the extended warranty period, the service includes pickup, repair
and return service, however the user will be responsible for all costs accrued.
IftheCertiedServicePartnercannotperformtherequiredrepairsundertheofferedextended
warrantypackage,wewillndalternativesolutionsforyou,ifpossible,uptotheextendedwarranty
period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by Consumer care
number)formoredetails.
Philips Customer Care Center number listed below.
•
Local Standard
Warranty Period
•
Extended Warranty
Period
•
Total Warranty Period
•
Depend on
different Regions
•
+ 1 Year
•
Local Standard warranty period
+1
•
+ 2 Years
•
Local Standard warranty period
+2
•
+ 3 Years
•
Local Standard warranty period
+3
**
Proof of original purchase and extended warranty purchase required.
Note
1. Please refer to important information manual for regional service hotline, which is available on the
Philips website support page.
2. Spare parts are available for use in the repair of the product for minimum three-year from your
original purchase date or 1 year after the end of production, whichever is longer.
26
7. Troubleshooting & FAQs
Q3: Whatarethe.infand.icmleson
the user manual? How do I install the
drivers (.inf and .icm)?
Ans.: Thesearethedriverlesforyour
monitor. Follow the instructions in your
user manual to install the drivers. Your
computer may ask you for monitor
drivers(.infand.icmles)oradriver
diskwhenyourstinstallyourmonitor.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and
monitor together determine the
available resolutions. You can select the
desired resolution under Windows
®
Control Panel with the "Display
properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected to
excessive shocks and is protected from
sharp or blunt objects. When handling
the monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect your
warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures,
• Press "OK" to show the OSD (On Screen
Display)menu
• Press "Down Arrow" to select the option
"Color" then press "OK" to enter color setting,
there are three settings as below.
1. Color Temperature: The six settings are
5000K, 6500K, 7500K, 8200K, 9300K and
11500K. With settings in the 5000K range
the panel appears "warm, with a red-white
color tone", while a 11500K temperature
yields "cool, bluewhite toning".
2. sRGB: This is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras,monitors,printers,scanners,etc).
3. UserDene:Theusercanchoosehis/her
preference color setting by adjusting red,
green blue color.
Note
A measurement of the color of light radiated by an
object while it is being heated. This measurement
is expressed in terms of absolute scale, (degrees
Kelvin).LowerKevintemperaturessuchas2004K
are red; higher temperatures such as 9300K are
blue. Neutral temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to any
PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are fully
compatible with standard PCs, Macs
and workstations. You may need a cable
adapter to connect the monitor to your
Mac system. Please contact your Philips
sales representative for more information.
Q10: Are Philips LCD monitors Plug-and- Play?
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 10/8.1/8/7, Mac
OSX
Q11: What is Image Sticking, or Image Burn-in,
or After Image, or Ghost Image in LCD
panels?
Ans.: Uninterrupted display of still or static
images over an extended period may
28
7. Troubleshooting & FAQs
7.3 Multiview FAQs
Q1: Can I enlarge the PIP sub window ?
Ans.: Yes, there are 3 sizes to select: [Small],
[Middle], [Large]. You can press to
enter OSD menu. Select your preferred
[PIP Size] option from the [PIP / PBP]
main menu.
Q2: How to listen to Audio, independent
of video?
Ans.: Normally the audio source is linked to
the main picture source. If you want to
change audio-source input (for example:
listen to your MP3 player independently
regardlessofthevideosourceinput),
you can press to enter OSD menu.
Select your preferred [Audio Source]
option from the [Audio] main menu.
Please note that the next time you
turn on your monitor, the monitor will
by default select the audio source you
chose last time. In case you want to
change it again, you need to go through
the above steps to select your new
preferred audio source, which then will
become the “default” mode.
MHL-HDMI
DisplayPort
Audio In
Audio Source
