Philips HI5910/20 Steam Generator Iron

User Manual - Page 6

For HI5910/20.

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8
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to
solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or
contact the Consumer Care Center in your country.
Problem Possible cause Solution
The iron does not produce
any steam.
You have set the temperature dial
to SYNTH to .
Turn the temperature dial to or higher.
The steam function has
been disabled until you have
performed the Calc-Clean
process.
Perform the Calc-Clean process to restore the
steam function. (see chapter 'Cleaning and
maintenance')
At the start of your ironing
session, the steam trigger has not
been pressed long enough.
Press and hold the steam trigger until steam comes
out. It may take up to 30 seconds until steam comes
out.
The Calc-Clean light ashes.
No steam comes out of
the soleplate and/or the
appliance beeps.
You have not done or have
not completed the Calc-Clean
process.
Perform the Calc-Clean process to enable the
steam function again (see chapter 'Cleaning and
maintenance').
The appliance has switched
o.
The auto shut-o function is
activated automatically when the
appliance has not been used for
more than 5 minutes.
To activate the appliance again, set the on/o
switch to ‘o ’ position and then to ‘on’ position.
The appliance then starts to heat up again.
The appliance produces a
loud pumping sound.
The water tank is empty. Fill the water tank with water and press the steam
trigger until the pumping sound becomes softer
and steam comes out of the soleplate.
Water droplets comes out of
the soleplate.
After the Calc-Clean process
remaining water may drip out of
the soleplate.
Wipe the soleplate dry with a piece of cloth. If the
Calc-Clean light still ashes and the appliance still
beeps, perform the Calc-Clean process (see chapter
'Cleaning and maintenance').
Dirty water and impurities
(brown stains, white akes,
etc.) come out of the
soleplate.
Impurities or chemicals present in
the water have deposited in the
steam vents and/or soleplate.
Performs the Calc-Clean process regularly (see
chapter 'Cleaning and maintenance').
Water ushes out of the
soleplate.
You have accidentally started the
Calc-Clean process (see chapter
'Cleaning and maintenance').
Switch o the appliance. Then switch it back on
again. Let the iron heat up until the 'iron ready' light
lights up steadily.
English
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