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16 49-7794 Rev. 1
Troubleshooting Tips...%HIRUH\RXFDOOIRUVHUYLFH
Save time and money! Review the charts on the following pages first and you may not need to call for service.
TROUBLESHOOTING TIPS
Normal Operating Sounds
Ŷ You may hear a pinging noise caused by water being
picked up and thrown against the condenser on rainy
days or when the humidity is high. This design feature
helps remove moisture and improve efficiency.
Ŷ You may hear the thermostat click when the compressor
cycles on and off.
Ŷ Water will collect in the base pan during high humidity or
on rainy days. The water may overflow and drip from the
outdoor side of the unit.
Ŷ The fan may run even when the compressor does not.
Problem Possible Causes What To Do
Water drips outside Excessively hot and • This is normal.
humid weather
Water drips indoors The air conditioner is not • For proper water disposal, make sure the air conditioner
tilted to the outside slants slightly from the case front to the rear.
Water collects in Moisture is removed from • This is normal for a short period in areas with
base pan indoor air and drains into OLWWOHKXPLGLW\QRUPDOIRUDORQJHUSHULRGLQYHU\
rear of a cabinet where a fan humid areas.
blows it against the outdoor
condenser coil
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