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24 English
Unit is not producing
desired amount
ofhumidity.
Condensation is
forming on scent cup
and outletgrill.
Water is collecting in
base.
Unit is not emitting
steam.
POSSIBLE CAUSE AND SOLUTIONPROBLEM
Water level in tank is empty or too low. Rell tank with clean, cool
water.
Unit has reached its set point. When set humidity level is reached,
the fan and heat element will turn off until humidity level in room
drops below humidity set point.
Airow is blocked. Remove obstruction.
Unit settings are too low. Set to hot steam setting for maximum
humidity output.
This is normal. As steam rises condensation may gather on these
areas. You may wipe away periodically. It will not harm the unit.
Water can form from condensation from two drain holes located on
underside of powerhead during operation. Empty base periodically
during use.
The water tank has run out of water and “CH” code is ashing on
control panel. Rell tank with clean, cool water.
Unit’s internal thermostat is turning heat element off and on
(cycling) to ensure proper operating conditions. Cycling can occur
if heat element needs cleaning. The heat element may turn off
for approximately 30-45 seconds before turning back on. While
heat element is off unit may not emit steam. “CL” code will ash
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