User Manual Samsung QA55Q80AAW 55" Q80A QLED 4K Smart TV

Samsung QA55Q80AAW 55" Q80A QLED 4K Smart TV - Use Manual - Use Guide PDF.
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  • User Manual - (English)
  • User Manual - (English)

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QLED 4K HDR Smart TV User Guide

CONNECTION GUIDE

You can view detailed information about external devices that can be connected to the TV.

It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.

  • Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
    • HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
  • Video Device: HDMI
  • Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, Tap View
  • PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
  • Input Device: Keyboard, Mouse, USB Gamepad, Bluetooth Device
  • Game Console: HDMI
  • External Storage: USB Flash Drive, Hard Disk Drive (HDD)
    • The connection method and available external devices may differ depending on the model.
    • Apple AirPlay may not be supported depending on the model or geographical area.
    • Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes).

CONNECTING AN ANTENNA (AERIAL)

It is best to connect the both connectors using a Multi-Switch or DiSEqC Switch, etc and to set Aerial Connection Type to Dual.

CONNECTING TO THE INTERNET

Configure network settings to connect to an available network.

Establishing a wired Internet connection

If you connect a LAN cable, the TV automatically accesses the Internet.

  • If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting."
  • Use a CAT 7 (*STP type) cable for the connection.
    • Shielded Twisted Pair
  • The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
  • This function may not be supported depending on the model.

Establishing a wireless Internet connection

Make sure that you have the wireless access point's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information.

  • If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
  • If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC button on your access point within 2 minutes. The TV will connect automatically.
  • To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press the Select button.
  • To disconnect Wi-Fi, select Disconnect in

Checking the Internet connection status

Resetting Your Network

Turning on the TV with a mobile device

Connecting an IP control device to the TV

You can connect an IP control device to the TV remotely to manage your IP device.

  • To use this function, Power On with Mobile must be turned on.
  • Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and or configured specifically for a Samsung TV and if your Wi-Fi network is password protected.
  • This function may not be supported depending on the model.

Allowing to connect a wireless network

Changing the name of the TV

Screen Sharing (Smart View) with your Mobile Device

CONNECT TO A NETWORK VIA A MOBILE DONGLE (For India Only)

You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect the mobile dongle to the USB port that are marked as Dongle in the TV.

  • This function is not available on certain models in specific geographical areas.
  • When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences among the USB ports, or the wireless network may not work properly due to interferences from the peripherals and surroundings. In this case, use a USB extension cable to connect a large mobile dongle to a USB port.
  • When using the optical cable or 3G dongle, interference may occur due to the large size of the dongle.
  • Channel-Bound Apps is not available when you set up mobile network.
  • If you have any problems using online services, please contact your Internet service provider

The mobile service providers and their devices that support this function are as follows:

  • Airtel (Model No: E3276s LTE, E1731, E303C, E303U, E3131B, E3121B, E8221, E8231, E3276 LTE)
  • Idea, Vodafone

ADB (Auto Data Backup) (For India Only)

Your mobile device comes close to the TV, the ADB (Auto Data Backup) feature backs up your mobile data such as images and videos into a pre-configured specific folder on a USB storage device or an external hard disk drive connected to the TV. You can also transfer files from the ADB (Auto Data Backup) folder to a Samsung mobile device over Wi-Fi Direct.

Transferring data from a mobile device to the TV

Your mobile device comes close to the TV, images and videos are copied from your mobile device to a USB storage device or an external hard disk drive connected to the TV.

Transferring data from the TV to a mobile device

You can select and transfer files from the ADB (Auto Data Backup) folder on the TV to a Samsung mobile device.

How to Use ADB (Auto Data Backup)

1. ADB (Auto Data Backup) Registration

First, register the TV using the USB Backup app, and then select a USB storage device or an external hard disk drive connected to the TV. The ADB (Auto Data Backup) folder is automatically created on the selected storage device.

Then, select folders from your mobile device's gallery, set the password to open the ADB (Auto Data Backup) folder on the selected storage device connected to the TV.

2. Auto File Copy

When your mobile device comes close to the TV, data are automatically copied from the selected folders on your mobile device to the selected storage device connected to the TV.

3. Share files back from the ADB folder to a mobile device

You can also share file back from ADB folder to Samsung Mobile, by first connecting Samsung Mobile with TV over Wi-Fi direct & then select the files to be transferred from TV, and press "Share" option to send files to connected Mobile device.

CONNECTION NOTES

Connection notes for HDMI

  • The following types of HDMI cables are recommended:
    • High Speed HDMI Cable
    • High Speed HDMI Cable with Ethernet
    • Premium High Speed HDMI Cable
    • Premium High Speed HDMI Cable with Ethernet
    • Ultra High Speed HDMI Cable
  • Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
  • Using a non-certified HDMI cable may result in a blank screen or a connection error.
  • Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
  • This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial IEEE.
  • Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
  • Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
  • When the TV is connected to an external device, such as a DVD/BD player or a set-top box via HDMI, power sync In the power sync mode, the TV continues to detect and connect external HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.

Connection notes for computers

  • If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same network.
  • When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.
  • An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
  • Digital audio is only available with 5.1 channel broadcasts.

Connection notes for mobile devices

  • To use the Smart View function, the mobile device must support a mirroring function, such as Screen Mirroring Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual.
  • The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4GHz environment. For better GHz is recommended. 5GHz may be available depending on the model.
  • To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile Wi-Fi Direct function, refer to the mobile device's user manual.
  • The mobile device and your Smart TV must be connected to each other on the same network.
  • Use AirPlay if you are an iPhone or iPad user. For more information, refer to:
    • Source > Connection Guide > Smartphone > Apple AirPlay.
  • The video or audio may stop intermittently, depending on network conditions.
  • When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, NAS (Network-Attached Storage) device..

REMOTE CONTROL AND PERIPHERALS

About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)

Connecting the Samsung Smart Remote to the TV

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.

Controlling External Devices with a Samsung Remote Control - Using the Universal Remote

You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.

Using Anynet+ (HDMI-CEC)

Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.

  1. Set Anynet+ (HDMI-CEC) to On.
  2. Connect an HDMI-CEC-compliant device to the TV.
  3. Turn on the connected external device.

The device is automatically connected to the TV. After the connection process you can access the menu of the connected device using your TV remote and control the device.

The connecting process can take up to 2 minutes to complete.

Controlling the TV with a Keyboard, Mouse or Gamepad

You can connect a keyboard, mouse or gamepad to control the TV easily.

Connecting a USB keyboard, mouse or gamepad

Plug the keyboard, mouse or gamepad cable into the USB port.

  • If you connect a mouse, it is available only in the Internet app and PC on TV function.
  • XInput USB gamepads are supported.
  • For more information, refer to Input Device in Connection Guide

Connecting a Bluetooth keyboard, mouse, or gamepad

*NOTE

  • If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available devices again.
  • If you connect a mouse, it is available only in the Internet app.
  • For more information, refer to the Bluetooth device's user manual.
  • This function may not be supported depending on the model or geographical area.

Using the keyboard and mouse

ButtonDescription
Directional keysUse to navigate the menu, or move the focus to highlight items on the Home Screen.
Windows keyDisplays the TV settings
Enter keySelects or runs a focused item
ESC keyReturns to the previous screen
F1 / F2 / F3 / F4 keyColor buttons
F5 keyDisplays the Home Screen
F6 keyDisplays the Source screen
F7 keyDisplays the Channel List
F8 keyMutes the sound
F9 / F10 keyAdjusts the volume
F11 / F12 keyChanges the channel
Page Up / Page Down SScrolls a web page displayed by the Internet app.
Left-clickAvailable only in the Internet app. You can click a menu or link to start a function as you do on a PC.
Right-click

Available only in the Internet app. You can use the following functions:

  • The options displayed in the menu may differ depending on the selected item.
    • Open
    • Open Link in New Tab
    • Enable Scroll Mode

Setting up the input devices

  • Keyboard Settings
    • You can set up the keyboard with the Keyboard Language and Keyboard type functions.
  • Mouse Settings
    • You can set up the mouse with the Primary Button and Pointer Speed functions.

Entering Text using the On-Screen Virtual Keyboard

1. Recommended text

When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.

2. Options

Select on the virtual keyboard screen. The following options are available:

● Recommended text

● Reset Recommended Text Memory

● Accented Character Preview

● Predict Next Character (when using direction buttons)

● Language

3. Predict Next Character

Each time you type a character on the virtual keyboard, the next characters predicted to be typed are displayed. You can use the directional buttons on the remote control to select one.

Entering Text using the remote control's microphone and the on-screen virtual keyboard

When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as tex

SMART FEATURES

Using Smart Hub

From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or listen to music stored on external storage devices, and perform more functions.

  • Some Smart Hub services are paid services.
  • To use Smart Hub, the TV must be connected to the Internet.
  • Some Smart Hub features may not be supported depending on the service provider, language or geographical area.
  • Smart Hub service outages can be caused by disruptions in your Internet service.
  • To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information. Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms & Privacy by navigating to
  • If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select Reset Smart Hub

Displaying the Home Screen

Press the button.

1. Settings

  • e-Manual: You can open the user manual embedded in your TV.
  • Intelligent Mode In Intelligent Mode, the TV recognizes and analyzes the surroundings, noise, content, and usage patterns to provide the best viewing experience. To turn Intelligent Mode on or off, press the Select button. To set detailed options, press the up directional button, and then select Intelligent Mode Settings.
  • Picture Mode: You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup.
  • Sound Mode You can select a sound mode to optimise your listening experience. To change the sound mode, press the Select button. To make fine adjustments, press the up directional button, and then select Equaliser Setup.
  • Sound Output You can select which speakers the TV uses for audio output. To change the audio output, press the Select button. To connect to a Bluetooth speaker, press the up directional button, and then select Bluetooth Speaker List.
  • Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™, Xbox™, or Nintendo Switch™. To turn Game Mode on or off, press the Select button. To set the detailed options, press the up directional button, and then select Go to Game Mode Settings.
  • Subtitle You can watch TV broadcasts with subtitles. To activate/deactivate the Subtitle function, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts.
  • Audio Language You can change to the audio language you want to hear. To make fine adjustments, press the up directional button, and then select Go to Audio Options.
  • Sleep Timer You can turn off the TV automatically at a specific time. To set the sleep time to up to 180 minutes, press the Select button. To make detail off timer, press the up directional button, and then select Set Up Off Timer.
  • Network You can view the current network and Internet status. Press the up directional button, and then select Network Status or Network Settings.
  • Picture Size You can change to the picture size you want to view. To make fine adjustments, press the up directional button, and then select Go to Picture Size.
  • Color Tone You can select a color tone suitable for your viewing preferences. To change to a color tone that you want, press the Select button.
  • Picture Clarity You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button. To set the detailed options, press the up directional button, and then select Picture Clarity Settings.
  • Contrast Enhancer You can prevent excessive differences between bright and dark areas on the TV screen. To change the Contrast Enhancer setting, press the Select button.
  • Digital Output Audio Format You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI (eARC) for external devices that support the Dolby Digital+ format.
  • Colour Space You can set the spectrum of colours on the TV screen. To change to a colour space that you want, press the Select button. To set the detailed options, press the up directional button, and then select Colour Space Settings
  • Device Care You can run Device Care to diagnose and optimize your TV. Device Care can also check and optimize the TV's storage. If any problem is found, the TV can call for technical support.
  • On Timer You can set On Timer to turn on the TV automatically at a specific time. On Timer is only available if the Clock has been set.
  • Off Timer You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has been set.
  • All Settings Display the Settings menu.

2. Source: You can select an external device connected to the TV.

3. SmartThings This function allows the TV to connect and control the detected devices in the same space.

4. Search: You can search for channels, programs, movie titles, and apps from Smart Hub

5. Apps: You can enjoy a wide range of content, including news, sports, weather, and games by installing the corresponding apps on your TV.

6. Multi View While watching the TV, you can simultaneously view multiple screens that are split.

7. Ambient Mode You can enhance your living space with decorative content that matches the surroundings or view essential real-time information such as weather, time and news on the TV screen when you are not watching TV. To return to the TV mode, press the button in Ambient Mode. To shut off the TV, press the button.

8. Home: This menu appears first when you press the button. Then you can quickly access Samsung Account, Notification or Privacy Choices.

  • Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

  • Notification

You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to schedule viewing, schedule recording, etc.

If you move the focus to Notification, and then press the Select button, a notification window appears on the right and the following functions are available:

Delete All: You can delete all your notifications.

Settings: You can select services you want to be notified about. When you select Allow sound, notifications are displayed with a notification sound.

  • Privacy Choices You can view and set the privacy policy for Smart Hub and various other services.

9. Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content, such as TV shows, dramas, and movies, in one place. Universal Guide can recommend content tailored to your preferences.

  • You can use this feature on your mobile device with the Samsung SmartThings app
  • To access Universal Guide, press the down directional button on the remote control in Home Screen.
  • To enjoy the content from these apps on your TV, they must be installed on the TV.
  • When you watch some paid content, you may need to make a payment using their associated app.
  • Some content may be restricted depending on your network conditions and your subscriptions to paid channels.
  • Parental control is necessary when children use this service.
  • Images may look blurry depending on the service provider's circumstances.
  • This function may not be supported depending on the model or geographical area.

Art When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content, such as artworks, photos, or to display the content.

10. Moving an item on the Home Screen

Move the focus to the app you want to move, press and hold the Select button on the remote control, and then select Move in option menu. Move the app to the desired position by pressing the left or right directional button, and then press the Select button. The selected app is moved on the Home screen.

11. Removing an item on the Home Screen

Move the focus to the app you want to delete, press and hold the Select button on the remote control, and then select Remove in option menu. The selected app is deleted.

Launching Smart Hub automatically

When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. You can turn this function on or off. Press the Select button at the current menu.

Launching the last used app automatically

If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu.

Launching Samsung Business TV app automatically

If Autorun Samsung Business TV App is set to On, Samsung Business TV app is automatically run when you turn on the TV. You can also turn this function on or off. Press the Select button at the current menu. To use the Samsung Business TV app on your TV, install the app from Google Play Store or App Store. Use the Samsung Business TV app by following the screen instructions on the mobile device.

  • When Autorun Samsung Business TV App is set to On while Autorun Last App is turned On, the Samsung Business TV app runs automatically when your TV is turned on.
  • This is available in Android 6.0/iOS 9.0 or higher.
  • The Samsung Business TV app on the Home Screen is installed automatically after you consent to the service agreement and the collection and use of personal information.
  • This function may not be supported depending on the model or geographical area.

Automatic casting in Multi View

When you cast content on your mobile device by using YouTube, it automatically appears in Multi View. You can turn on or off the function by pressing the Select button.

Testing Smart Hub connections

Resetting Smart Hub

You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000." You can set the PIN in: Home > Settings > General System > Manager > Change PIN.

Using the Ambient Mode

Entering Ambient Mode

To enter Ambient Mode from the TV viewing screen, press the button or select Ambient Mode.

  • If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.
  • When you select Ambient Mode, The Sero rotates into Landscape and then enters the Ambient Mode.

Ambient Mode browser screen

When you press the button in Ambient Mode, the Ambient Mode browser screen appears at the bottom of the screen. In the Ambient Mode browser screen, you can select content and change the Ambient Mode settings.

1. Function and content preview

2. Ambient Settings

  • Auto Brightness: Changes the auto brightness setting for Ambient Mode.
  • Sleep After: Sets the time when the Ambient Mode screen turns off automatically.
  • Screen Settings: You can adjust the settings such as content brightness, saturation, and colour tone.
    • Brightness: Adjusts the brightness of the content.
    • Saturation Adjusts the saturation of the content.
    • Colour Tone Adjusts the colours of the content.
    • Red Tone / Green Tone / Blue Tone Adjusts the red, green, blue contrast.
  • Reset All Photos: Resets the photos imported from your mobile device or Samsung Cloud.

3. TV You can enter the TV viewing screen

4. Selecting a content category

  • Routine Enjoy a range of routines, each displaying content to suit each part of your day or create your very own routines via the SmartThings app.
  • Q Collection Provides content that is dedicated to Samsung QLED
  • Special Edition Allows you to enjoy creative artwork and interior design content created by the world's finest artists and designers.
  • Mood Enjoy a range of options to create the right ambience to suit your mood.
  • Relaxation Relax with a selection of calming content inspired by nature to soothe your mood.
  • Décor Allows you to select content with a sensible and beautiful design.
  • My Album Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient
  • Cinemagraph Provides eye-catching content by giving repetitive movement in part of a photo.
  • Info Allows you to select essential real-time information such as weather, temperature, time and news.
  • Artwork Allows you to select content such as world famous photos and artwork.
  • Background Theme Allows you to select a background theme provided by Samsung.
    • Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When you use this function, there may be a delay in image transmission and optimisation depending on network conditions.
    • You can set a background theme you created as a background of a content item. To set a background theme as the background of a content item, press the down directional button while watching the Ambient Mode screen.
  • About Ambient Mode You can view information about Ambient Mode.

Entering the TV viewing screen from Ambient Mode

To enter the TV viewing screen from Ambient Mode, press the button or select TV in the Ambient Mode browser screen.

  • If you press the button when the TV is turned off, the TV viewing screen appears.

Using PC on TV

You can use the TV to access your PC via Screen Sharing (Windows PC), AirPlay (Mac), Remote PC or Easy Connection to Screen.

Using Screen Sharing (Windows PC) / AirPlay (Mac)

Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.

  • Connection via Windows OS is available in Windows 10.
  • Connection via Mac OS is available in AirPlay.

Using Easy Connection to Screen

You can easily use remote access function after installing Easy Connection to Screen on your PC.

Follow the instructions on the screen to download and install the Easy Connection to Screen PC app. Then you can easily connect a remote PC.

  1. Download the Easy Connection to Screen PC app from smsng.co/PConTV and then install it on your PC.
  2. Log in with the same Samsung Account for both TV and PC.
  3. When the PC is turned on and connected via the network, PC on TV's Home screen displays the PC.
    • The Easy Connection to Screen PC app is available in Windows 10.
    • Depending on the network environment including the firewall configuration, router type, and wireless signal strength, connection problems may occur, such as low speed, disconnection, or limited connection.

Connecting a Remote PC

Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of the remote PC or select a saved profile Enter a correct username and password and select a correct protocol. If there is any computer that can be accessed via the same network, the found IP and protocol are displayed.

  • To register a frequently used PC, move the focus to Manage UserProfile, and then press the Select button. When a popup window appears, select Add, and then enter the PC information.
  • When your PC enters in power saving mode, connection is not available. It is recommended to cancel the power saving mode.
  • It is recommended to connect the wired network because the screen or sound may be interrupted depending on the network condition.

1. Configure your computer’s settings to use the Remote Access function.

Windows OS

  1. Right-click the My Computer icon on Desktop or Windows Explorer and then click Properties.
  2. Click Advanced System Settings. The System Properties window appears.
  3. Click the Remote tab and then select the Allow Remote Assistance connections to this computer.

Mac OS:

  1. Select Menu System Preferences and then click Sharing.
  2. Select the Screen Sharing and Remote Login check box.
  3. Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x 900 or lower.

2. Enter the required settings for connecting the computer remotely

  • PC/Profile: Enter the IP address of the PC you want to connect to.
    • In case of Windows, when the computer to connect is within the same network (router/AP), run “cmd" command in Settings Network and Internet View Network properties or in Start Run, and then run “ipconfig” to check the IPv4 address of the computer.
    • In case of Mac, you can check the IP address in Settings Remote Access.
    • When the TV and computer are not within the same network, it is required to know the public IP and configure the router and AP. Check whether the router connected to the computer supports port forwarding. When the company provides additional security features such as firewall, seek help from a security officer.

  • Username: Enter the Username of the computer.
    • Windows OS: Control Panel > User Account Control
    • Mac OS: System Preferences > Users & Groups
  • Password: Enter the password for the login account.
    • For use of PIN, do not enter PIN but the specified password of the computer.

Playing Multimedia Content on a Remote PC

When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears. When the sharing folder icon is clicked in the top bar, the folders shared on Windows or Mac OS appear. You can play back any media content in a folder.

To use this function, the folder sharing option on the computer to access must have been enabled as shown below:

Windows OS:

  1. Run Windows Explorer and then move to the folder to share.
  2. Right-click the folder and then click Properties.
  3. After the Properties window appears, click the Sharing tab and then click Advanced Sharing.
  4. After the Advanced Sharing window appears, select the Share this folder check box.

Mac OS:

  1. Select Menu System Preferences and then click Sharing.
  2. Select the File Sharing check box.
  3. To add a folder to share, click the Add+ button at the bottom.
  4. Select a folder and then click Add+.

Using Cloud Service

You can access the cloud service by selecting the cloud service icon added to Remote Access.

  • The screen on the web page may differ from that of a computer.
  • You can copy or paste any text. Some image formats are supported.
  • For easy and secured login in Cloud Service, Remote Access Pass is additionally supported as well as Samsung Pass.

Setting Samsung Pass or Remote Access Pass.

Set Samsung Pass or Remote Access Pass to Use in >Source >Remote Access >Run the Remote Access browser Additionally select Office 365 or Add Cloud Service) Internet Menu Settings.

Remote Access Pass allows you to easily manage the cloud service ID and password without biometric authentication on mobile devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on your TV.

However, the log in to Remote Access Pass may not work depending on the site policy.

  • To securely access the cloud service, you can use the browser's automatic shutdown or clear the history logs.
  • Before accessing the cloud service, refer to "Read Before Using the Internet Function."

The cloud service supports the following keyboard shortcuts:

  • F1: Returns to PC on TV's Home screen.
  • F5: Refresh
  • F8: Mutes the sound.
  • F9/F10: Adjusts the volume.
  • F11: Switches between full screen or default screen

Using the Apps Service

You can enjoy a wide range of content, including news, sports, weather, and games by installing the corresponding apps on your TV.

  • To use this feature, the TV must be connected to the Internet.
  • When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ depending on the geographical area.
  1. Samsung Account
  2. App Search You can search for available apps.
  3. Settings You can manage the installed apps.

Managing installed apps

Select Settings on Apps. You can manage installed apps.

Removing an app
1. Select an app to delete.
2. Select Delete. The selected app is deleted.

Adding apps to the Home Screen
1. Select an app to add.
2. Select Add to Home.
3. After the Home screen appears, move the selected app to the desired location.
4. Press the Select button. The selected app is added to the Home Screen.

Locking and unlocking apps
1. Select an app to lock or unlock.
2. Select Lock/Unlock. The selected app is locked or unlocked.

Moving apps
1. Select an app to move.
2. Select Move.
3. Move the app to the desired location.
4. Press the Select button.

Reinstalling an app
1. Select the app to install again.
2. Select Reinstall. Reinstallation starts.

Checking the app information details
1. Select the app to check.
2. Select View Details.
3. The app information screen appears.

Automatically updating apps

Installed apps can be automatically updated. If you do not want apps automatically updated, set Auto Update to OFF.

Using the e-Manual

  1. (Search): Select an item from the search results to load the corresponding page.
  2. (Sitemap): t displays the lists for each item in e-Manual
  3. A-Z (Index): Select a keyword to navigate to the relevant page.
  4. Moving to FAQ: You can find the troubleshooting of the selected symptom
  5. (Recently Viewed Topics): Select a topic from the list of recently viewed topics.

6. (Try Now): Allows you to access the corresponding menu item and try out the feature right away.

7. (Link): Access an underlined topic referred to on an e-Manual page immediately.

Using Bixby

Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote to control your TV.

  • This function is available only if Voice Assistant is set to Bixby.
    • Settings > General > Voice > Voice Assistant
  • This function is supported only in The Frame.
  • Bixby is available only when the TV is connected to the Internet.
  • To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed in to your Samsung account.
  • Bixby only supports some languages, and the supported functions may differ depending on the geographical area.
  • Bixby may not be supported depending on the geographical area.

Starting Bixby with voice

You can immediately start a conversation with Bixby by saying "Hi, Bixby". Say "Hi, Bixby", and the Bixby icon at the bottom of the TV screen is activated in Listen mode. Continue speaking.

Starting Bixby using buttons on the Samsung Smart Remote

Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.

To view the Bixby guide, press thebutton once:

  • When you press the button, the Explore Now button appears at the bottom of the screen. Press the Select button to go to the Explore Bixby screen.

Learning about the Explore Bixby Screen

1. My Profile

Go to the My Profile screen to create a new account or register a voice ID. When a voice ID is registered, you can log in with your voice and see the icon that Bixby generated for your voice.

  • You can delete a voice ID after selecting My profile. When the voice ID is deleted, its icon also disappears.
  • If you are signed out of your Samsung account, select My profile to sign in.

2. Tutorials: The pop-up window on using Bixby appears.

3. Settings: You can change the settings for using Bixby.

  • These functions may not be supported depending on the geographical area.
  • These functions can be set in Bixby Voice settings.
  • Language: You can change Bixby's language.
    • The languages of the TV and other apps will not change.
    • Bixby only supports some languages.
  • Voice response: You can change or turn off Bixby's voice.
    • This function may not be supported depending on the language selected for Bixby.
  • Voice Wake-up
    • You can configure this function to make Bixby respond to your voice. If Bixby does not respond to your voice, turn on the Voice Wake-up function, and then try again.
  • Sound feedback
    • Play a sound when Bixby starts and stops listening.
  • Privacy
    • You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services.

4. Recommended commands

  • Displays recommended commands you can use to control the TV with Bixby given the current context.
  • If you do not want to see the recommended commands, set Voice Hint to Off (Settings > General >Voice >Voice Hint).

5. All Services

You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move to the desired command, and then press the Select button. You can operate the TV with various voice commands.

Read Before Using Bixby
The supported voice interaction languages and features may differ depending on the geographical area.

  • If the language set differs from the language of your country, some features are not available.
  • Bixby is available only when the TV is connected to the Internet.
  • Even if the TV is connected to the Internet, there may be no response due to a Bixby server error.
  • The existing functional specifications may be changed if Bixby is updated.
  • Bixby is available only on TVs that support it and come with remote controls that have a microphone.
  • Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains numeric values or symbols, the function may not operate properly.
  • Searched results may not provide complete results.
  • You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
  • To change the current channel by saying channel names as voice commands, you must finish Set Up Your Service Provider. If Set Up Your Service Provider is not completed, you can complete it using Reset ( Settings >General >Reset).
  • To use the voice text input function and the search function, you must consent to provisions allowing third parties to collect and use your voice data.
  • To use the Bixby function, you must:
    • Agree to Smart Hub's Terms of Use.
    • Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
    • Consent to the collection and use of personal information for the voice interaction-based service.

Provisions for using Bixby

  • The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV sound and ambient noise).
  • The optimal volume for voice commands is between 75 dB and 80 dB.

TV VIEWING

Using the Guide

In the Guide, you can see the daily programme schedules for each broadcaster, see programme information, choose a programme to watch and set up a schedule viewing or recording.

  • To view the Guide while watching TV, press the (Channel) button on the Samsung Smart Remote or press the GUIDE button on the standard remote control
  • To see information about analogue channels and use the analogue channel functions of the Guide, you must finish the service provider settings in initial setup.
  • To view the Guide, you must first set the TV's clock

Move the focus to the programme you want in the Guide, and then press and hold the Select button. You can use the following functions:• Record • Stop• Edit Recording Time• Schedule Viewing• Schedule Recording• Cancel Scheduled Viewing / Cancel Scheduled Recording• Channel Filter• Aerial Type• Schedule Manager• View Details

To move to the Channel Filter or Aerial Type, Schedule Manager screen: Press the button. (If the remote control button is , press it twice.)

Recording Programmes

Using the instant and schedule recording options from the Guide screen

Instant Recording

Select a live programme from the Guide, press and hold the Select button, and then select Record from the pop- up menu to start recording immediately.

Schedule Recording

Select a programme scheduled to be broadcast, press the Select button, and then select Schedule Recording to set up a scheduled recording of the scheduled programme.

Using the instant and schedule recording options while watching a programme

Instant Recording

If you select Record after pressing the button twice or after pressing the button once while watching a broadcast, recording starts.

Schedule Recording

Press the Select button while watching a programme to display the programme info window. Use the left or right directional button to select a scheduled programme. Press the Select button, and then select Schedule Recording to set up a scheduled recording of the scheduled programme.

Scheduling a video recording after entering the date and time

Managing the schedule recording list

Viewing recorded programmes

Setting Up a Schedule Viewing

Using the schedule viewing options from the guide screen

On the Guide screen, select a programme you would like to view, press and hold the Select button, and then select Schedule Viewing in the pop-up menu that appears.

Using the schedule viewing options while watching a programme

Press the Select button while watching TV. The Programme Info window appears. Select a programme that will be broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to schedule viewing of that programme.

Using schedule viewing to view programmes at a specific time on a specific date

To schedule a viewing, set the values for Aerial, Channel, Repeat, Date and Start Time of the broadcast programme to view, and then select Save.

Setting the schedule Viewing Time

You can change scheduled viewing information or cancel scheduled viewings.

  • Edit You can set the start time of a scheduled viewing. If you choose a programme from the Guide, the Start Time can be set to up to 10 minutes before the programme.
  • Delete You can delete scheduled viewings.
  • View Details You can view detailed information about scheduled viewings.

Using Timeshift

You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function.

To activate the Timeshift function while watching TV, press the button twice or press the button, press the Select button and then select Timeshift, or press the button.

Using the Channel List

Using the Channel List, you can change the channel or check programs on other digital channels while watching TV. The Channel List screen contains the following icons:

  • : A favorite channel
  • : A locked channel.
  • : CI card required channel.

On the Edit Channels screen, you can select channels and use the following functions:

  • All
    • Displays the channels that the TV found during the Auto Program channel search.
  • Samsung TV Plus
    • While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for TV PLUS.
  • Favorites
    • Displays Favorites 1 to Favorites 5.
      • It displays only the favorites list that includes the favorite channel.
  • Channel Type
    • Sorts the list so that it includes channels of a selected type. However, Channel Type can only be used channels contain the type information.
  • Sort
    • Sorts the list by Number or by Name.
  • Terrestrial, Cable or Satellite
    • Allows you to choose between Terrestrial, Cable and Satellite.

Editing Channels

The Edit Channels screen contains the following icons:

  • : A favorite channel
  • : A locked channel.
  • : CI card required channel.

On the Edit Channels screen, you can select channels and use the following functions:

  • Delete
    • After selecting a target channel to remove in Edit Channels, select Delete. Removed channels are not displayed in the Channel List.
    • Select any deleted channels and then select Restore to restore the channels to the list.
  • Lock / Unlock
    • After selecting a target channel in Edit Channels, select Lock or Unlock. Then the channel is locked or unlocked. A locked channel cannot be viewed.
  • Rename Channel
    • After selecting a channel to change in Edit Channels, select Rename Channel to change the channel name.
    • You can rename only one channel at a time.
    • This function is only available for analog channels.
  • Change Number
    • After selecting a channel to change in Edit Channels, select Change Number to change the channel number
  • Restore Samsung TV Plus
    • You can restore the deleted Samsung TV Plus channels.
  • Save and Exit
    • Saves and closes the Edit Channels screen.

Using a Personal Favorites List

  1. Press the left directional button on the remote control to select the desired Favorites list.
  2. Press the right directional button to select Add Channels.
  3. Select the desired channel in the list on the screen.
  4. Press Add Channels to add the selected channel in the Favorites list.

Select Favorites 1 - Favorites 5 on the Edit Channels screen and the following functions are available:

  • Add Channels
    • In the channel list, select one or more channels to add in the favorite list and then select Add Channels.
  • Remove
    • Removes one or more channels from a favorites list.
  • Change order
    • Changes the order of one or more channels selected in a favorites list.
  • Rename Favorites
    • Renames a favorites list.
  • Save and Exit
    • Saves and closes the Edit Channels screen

PICTURE

Intelligent Mode

Let the TV analyse the surrounding and the content you are watching so that it can provide an upgraded viewing experience.

In Intelligent Mode, the TV recognises and analyses the surroundings, noise, the content and your usage patterns to provide the best viewing experience. You can turn the options below on or off. Create your preferred viewing environment.

Adaptive Picture

Optimises brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.

Active Voice Amplifier

Analyses ambient noise and provides optimal sound depending on the noise.

Adaptive Sound+

Provides optimised sound quality by analysing the viewing space and the acoustic components of the content.

Adaptive Sound

Provides optimised sound quality by analyzing the viewing environment and the acoustic components of the content.

Adaptive Volume

Automatically adjusts to a specific volume level while you are watching TV. The TV analyses your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.

Picture Quality

  • Dynamic
    • Makes the picture brighter and clearer in bright viewing environments.
  • Standard
    • Is the default mode suitable for general viewing environments.
  • Natural
    • Reduces eye strain for a comfortable viewing experience.
  • Movie
    • Is suitable for watching TV or movies in a dark room.
  • FILMMAKER MODE
    • You can watch the source content (e.g., movie) as it is. The image defined as FILMMAKER MODE automatically switches to FILMMAKER MODE while watching.
      • This function may not be supported depending on the model or geographical area.
      • FILMMAKER MODE may look darker than other picture modes.
      • You can change FILMMAKER MODE to a different Picture Mode. However, the changed Picture Mode will be maintained even after watching the picture defined by FILMMAKER MODE.
      • FILMMAKER MODE™ logo is a trademark of UHD Alliance, Inc.

Advanced picture settings

Configure the screen settings to your taste by using the following functions: • Brightness • Contrast • Sharpness • Color • Tint (G/R) • Apply Picture Settings • Picture Clarity Settings ( When LED Clear Motion is set to On, the screen appears darker than when it is Off.) • Contrast Enhancer • Film Mode ( This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).) • Color Tone • White Balance • Gamma • Shadow Detail • RGB Only Mode ( This function may not be supported depending on the model.) • Color Space Settings • Reset Picture

Setting the Viewing Environment for External Devices

Playing games on an optimised screen

Setting the Game Mode details