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14 49-5000433
Problem Possible Causes What To Do
Air conditioner does
not start
The air conditioner is
unplugged.
Make sure the air conditioner plug is pushed
completely into the outlet.
The fuse is blown/circuit
breaker is tripped.
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the fuse or reset the breaker.
Power failure. The unit will automatically restart in the settings last
used after the power is restored.
There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor
overload. For this reason, the unit may not start normal
cooling for 3 minutes after it is turned back on.
The current interrupter device
is tripped.
Press the
RESET button located on the power cord
plug.
If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified
service technician.
Air conditioner does
not cool as it should
Airflow is restricted. Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
The temp control may not be
set correctly.
On models with touch pads: In the Cool mode, press
the Decrease – pad.
On models with control knobs, turn the temperature
knob to a higher number.
The air filter is dirty. Clean the filter at least every 30 days. See the Care
and Cleaning section.
The room may have been hot. When the air conditioner is first turned on, you need to
allow time for the room to cool down.
Cold air is escaping. Check for open furnace registers and cold air returns.
Cooling coils have iced up. See “Air conditioner freezing up” below.
Air conditioner
freezing up
Ice blocks the air flow and
stops the air conditioner from
cooling the room.
On models with control knobs, set the mode control at
High Fan or High Cool with the Temp at 1 or 2.
On models with touch pads, set the controls at High
Fan or High Cool and set the thermostat to a higher
temperature.
The remote control is
not working
The batteries are inserted
incorrectly.
Check the position of the batteries. They should be
inserted in the opposite (+) and (–) direction.
The batteries may be dead. Replace the batteries.
Water drips outside Hot, humid weather. This is normal.
Water drips indoors The air conditioner is not
tilted to the outside.
For proper water disposal, make sure the air
conditioner slants slightly from the case front to the
rear.
Water collects in
base pan
Moisture removed from air
and drains into base pan.
This is normal for a short period in areas with little
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areas.
Troubleshooting
TROUBLESHOOTING
Save time and money! Review the charts on the following pages first and you may not need to call for service.
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