#2 My kitchen fitter has just installed my F/F ki5852fsog It is incredibly hard to open the freezer door, takes all my strength & both hands. Fitter says it’s the vacuum strength. My husband needs both hands to open it too. Is this normal & understandable?
It should not take your full body weight and two hands to open the door. It should not fall open or be easily opened, but from description this sounds like there is an issue. We would advise having the install checked and if they are advising this is okay, please have an engineer attend to fully assess.
Thanks