en
2
Table of contents
1 Safety ............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe transport.............................4
1.5 Safe installation ..........................5
1.6 Safe use .....................................6
1.7 Damaged appliance...................7
2 Preventing material damage .......9
3 Environmental protection and
saving energy...............................9
3.1 Disposing of packaging .............9
3.2 Saving energy.............................9
4 Installation and connection.........9
4.1 Scope of delivery........................9
4.2 Criteria for the installation
location .....................................10
4.3 Installing the appliance ............10
4.4 Preparing the appliance for
the first time..............................10
4.5 Connecting the appliance to
the electricity supply.................10
5 Familiarising yourself with
your appliance............................12
5.1 Appliance .................................12
5.2 Control panel............................13
6 Features......................................14
6.1 Shelf..........................................14
6.2 Bottle shelf................................14
6.3 Storage container.....................14
6.4 Fruit and vegetable con-
tainer with humidity control ......14
6.5 Butter and cheese compart-
ment..........................................15
6.6 Door rack..................................15
6.7 Accessories..............................15
7 Basic operation ..........................15
7.1 Switching on the appliance ......15
7.2 Operating tips...........................15
7.3 Switching off the appliance ......15
7.4 Setting the temperature............15
8 Additional functions ..................16
8.1 Super function ..........................16
9 Alarm...........................................16
9.1 Door alarm ...............................16
9.2 Fan alarm .................................16
10 HomeConnect .........................16
10.1 Setting up HomeConnect......17
10.2 Switching on the connec-
tion to the WLAN home net-
work (Wi-Fi) ............................17
10.3 Switching off the connec-
tion to the WLAN home net-
work (Wi-Fi) ............................17
10.4 Installing updates for the
HomeConnectsoftware ........17
10.5 Resetting HomeConnect
settings ...................................18
10.6 Data protection.......................18
11 Refrigerator compartment .......18
11.1 Tips for storing food in the
refrigerator compartment .......18
11.2 Chill zones in the refriger-
ator compartment...................18
11.3 "OK" sticker ............................19
12 Freezer compartment...............19
12.1 Freezing capacity ...................19
12.2 Fully utilising the freezer
compartment volume .............19
12.3 Tips for storing food in the
freezer compartment ..............19
12.4 Tips for freezing fresh food ....20
12.5 Shelf life of frozen food at
−18°C....................................20
12.6 Defrosting methods for
frozen food .............................20
en
3
13 Defrosting.................................21
13.1 Defrosting in the refriger-
ator compartment...................21
13.2 Defrosting in the freezer
compartment ..........................21
14 Cleaning and servicing............21
14.1 Preparing the appliance for
cleaning ..................................21
14.2 Cleaning the appliance ..........21
14.3 Cleaning the condensation
channel and drainage hole ....22
14.4 Removing the fittings..............22
15 Troubleshooting.......................24
15.1 Power failure...........................25
15.2 Conducting an appliance
self-test ...................................25
16 Storage and disposal...............25
16.1 Taking the appliance out of
operation ................................25
16.2 Disposing of old appliance ....25
17 Customer Service.....................26
17.1 Product number (E-Nr.),
production number (FD)
and consecutive numbering
(Z-Nr.) .....................................26
18 Technical data ..........................27
18.1 Information regarding Free
and Open Source Software....27
19 Declaration of Conformity .......27
en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
This appliance is only intended to be fully fitted in a kitchen.
Only use this appliance:
¡ for chilling and freezing food and for making ice cubes.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of 2000 m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Children above the age of three years old and younger than eight
years old may load and unload the the fridge-freezer.
1.4 Safe transport
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
Safety en
5
1.5 Safe installation
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical in-
stallation must be properly installed.
▶
Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶
When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶
Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the re-
frigeration circuit may result in a flammable mixture of gas and air.
▶
Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
Portable multiple socket strips or portable power supply units may
overheat and cause a fire.
▶
Do not place portable multiple socket strips or power supply
units on the back of the appliance.
en Safety
6
1.6 Safe use
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of explosion!
If the cooling circuit is damaged, flammable refrigerant may es-
cape and explode.
▶
To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended
by the manufacturer.
▶
If food is stuck to the freezer compartment, loosen it with a blunt
implement such as the handle of a wooden spoon.
Products which contain flammable propellants and explosive sub-
stances may explode, e.g. spray cans.
▶
Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat-
ers or electric ice makers.
▶
Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
▶
Do not store containers that contain carbonated drinks in the
freezer compartment.
Injury to the eyes caused by escaping flammable refrigerant and
hazardous gases.
▶
Do not damage the tubes of the refrigerant circuit or the insula-
tion.
Safety en
7
WARNING‒Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by
refrigeration.
▶
Never put frozen food straight from the freezer compartment
into your mouth.
▶
Avoid prolonged contact of the skin with frozen food, ice and
surfaces in the freezer compartment.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the
following instructions.
▶
If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
▶
Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
▶
Store raw meat and fish in suitable containers in the refrigerator
so that they do not touch or drip on other food.
▶
If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould.
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance,
aluminium foil ions may pass into the food.
▶
Do not consume soiled food.
1.7 Damaged appliance
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
▶
Keep naked flames and ignition sources away from the appli-
ance.
▶
Ventilate the room.
▶
Switch off the appliance. →Page15
Preventing material damage en
9
Preventing material damage
2 Preventing material
damage
Preventing material damage
ATTENTION!
Using the base, runners or appliance
doors as a seat surface or climbing
surface may damage the appliance.
▶
Do not stand or support yourself
on the base, runners or doors.
Contamination with oil or fat may
cause plastic parts and door seals to
become porous.
▶
Keep plastic parts and door seals
free of oil and grease.
Metal or metal-style parts in the appli-
ance may contain aluminium. Alu-
minium reacts when it comes into
contact with acidic foods.
▶
Do not store unpackaged food in
the appliance.
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶
Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
¡ Never cover or block the exterior
ventilation grilles.
Saving energy during use
Note:The arrangement of the fittings
does not affect the energy consump-
tion of the appliance.
¡ Open the appliance only briefly
and then close it carefully.
¡ Never cover or block the interior
ventilation openings or the exterior
ventilation grilles.
¡ Transport purchased food in a
cool bag and place in the appli-
ance quickly.
¡ Allow warm food and drinks to
cool down before storing them.
¡ Thaw frozen food in the refrigerator
compartment to utilise the low tem-
perature of the food.
¡ Always leave some space between
the food and to the back panel.
Installation and connection
4 Installation and con-
nection
Installation and connection
4.1 Scope of delivery
After unpacking all parts, check for
any transport damage and for com-
pleteness of delivery.
If you have any complaints, contact
your dealer or our after-sales service
→Page26.
The delivery consists of the following:
¡ Built-in appliance
en Installation and connection
10
¡ Equipment and accessories
1
¡ Installation material
¡ Installation instructions
¡ User manual
¡ Customer service directory
¡ Warranty enclosure
2
¡ Energy label
¡ Information on energy consump-
tion and noises
¡ Information about HomeConnect
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mix-
ture of gas and air.
▶
Only install the appliance in a
space with a volume of at least
1m
3
per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /
4
, Page13
The weight of the appliance ex works
may be up to 65kg depending on
the model.
The subfloor must be sufficiently
stable to bear the weight of the appli-
ance.
Permitted room temperature
The permitted room temperature de-
pends on the appliance's climate
class.
The climate class can be found on
the rating plate. →"Appliance", Fig.
1 /
4
, Page13
Climate
class
Permitted room tem-
perature
SN 10°C to 32°C
N 16°C to 32°C
ST 16°C to 38°C
T 16°C to 43°C
The appliance is fully functional within
the permitted room temperature.
If an appliance with climate class SN
is operated at colder room temperat-
ures, the appliance will not be dam-
aged up to a room temperature of
5°C.
Side-by-side installation
If you want to install two appliances
side by side, you must maintain a
distance of at least 150mm between
the appliances.
4.3 Installing the appliance
▶
Install the appliance in accordance
with the enclosed installation in-
structions.
4.4 Preparing the appliance
for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3. Clean the appliance for the first
time. →Page21
4.5 Connecting the appliance
to the electricity supply
1. Insert the non-heating appliance
plug of the power cable into the
appliance.
1
Depending on the appliance specifications
2
Not in all countries
en Familiarising yourself with your appliance
12
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
1
3
4
5
7
A
B
2
6
1
A
Refrigerator compartment
→Page18
B
Freezer compartment
→Page19
1
Control panel →Page13
2
Storage container
→Page14
Familiarising yourself with your appliance en
13
3
Fruit and vegetable container
with humidity control
→Page14
4
Rating plate →Page27
5
Frozen food container
→Page23
6
Butter and cheese compart-
ment →Page15
7
Door storage compartment
for large bottles →Page15
Note:Deviations between your appli-
ance and the diagrams may differ
with regard to their features and size.
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
1 64 752
3
2
1
switches the connection to
the WLAN home network (Wi-
Fi) on or off.
2
lights up if user-defined set-
tings have been set via the
HomeConnectapp. You can
find more information in the
HomeConnectapp.
3
sets the temperature of the
refrigerator compartment.
4
lights up when the alarm is
switched on.
5
lights up when the Su-
per function is switched on.
6
Displays the set temperature
for the refrigerator compart-
ment in°C.
7
switches the appliance
on or off.
en Features
14
Features
6 Features
Features
The features of your appliance de-
pend on the model.
6.1 Shelf
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
→"Removing the shelf", Page22
6.2 Bottle shelf
Store bottles securely on the bottle
shelf.
To vary the bottle shelf as required,
you can remove the bottle shelf and
re-insert it elsewhere.
→"Removing the shelf", Page22
6.3 Storage container
The temperatures in the storage con-
tainer are lower than in the refriger-
ator compartment. Temperatures be-
low 0°C may occur occasionally.
In order to reach temperatures close
to 0 °C in the storage container, set
the refrigerator compartment temper-
ature to 2 °C.
Use the lower temperatures in the
storage container to store highly per-
ishable food, e.g. fish, meat and
sausages.
6.4 Fruit and vegetable con-
tainer with humidity con-
trol
Store fresh fruit and vegetables loose
in the fruit and vegetable container.
Cover any chopped fruit and veget-
ables, or store in air-tight packaging.
You can adjust the humidity in the
fruit and vegetable container using
the humidity controller. This allows
fresh fruit and vegetables to be
stored for longer than with conven-
tional storage.
The air humidity in the fruit and
vegetable container can be set
according to the type and amount of
food to be stored by moving the
humidity control:
¡ Low humidity required when
primarily storing fruit or mixed
items, or if the appliance is very
full.
¡ High humidity required when
primarily storing vegetables or
when the appliance is not very full.
Condensation may form in the fruit
and vegetable container depending
on the food and quantity stored.
Remove the condensation with a dry
cloth and adjust the air humidity in
the vegetable container using the hu-
midity controller.
To ensure that the quality and aroma
are retained, store fruit and veget-
ables that are sensitive to cold out-
side of the appliance at temperatures
of approx. 8°C to 12°C, e.g. pine-
apple, bananas, citrus fruits, cucum-
bers, courgettes, peppers, tomatoes
and potatoes.
Basic operation en
15
6.5 Butter and cheese com-
partment
Store butter and hard cheese in the
butter and cheese compartment.
6.6 Door rack
To adjust the door racks as required,
you can remove the door rack and
re-insert elsewhere.
→"Removing door rack", Page22
6.7 Accessories
Use original accessories. These have
been made especially for your appli-
ance.
The accessories for your appliance
depend on the model.
Ice cube tray
Use the ice cube tray to make ice
cubes.
Making ice cubes
Use only drinking water tomake ice
cubes.
1. Fill the ice cube tray with drinking
water up to ¾ and place in the
freezer compartment.
If the ice cube tray is stuck to the
freezer compartment, loosen it with
a blunt implement only (e.g. spoon
handle).
2. To loosen the ice cubes, twist the
ice cube tray slightly or hold it
briefly under flowing water.
Basic operation
7 Basic operation
Basic operation
7.1 Switching on the appli-
ance
1. Electrically connect the appliance.
→Page10
Note:If the appliance has been
previously switched off using the
control panel, press and hold
for threeseconds.
a The appliance begins to cool.
2. Set the required temperature.
→Page15
7.2 Operating tips
¡ Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appli-
ance until the set temperature has
been reached.
¡ The housing around the freezer
compartment is temporarily heated
slightly. This prevents condensa-
tion in the area of the door seal.
¡ When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
7.3 Switching off the appli-
ance
▶
Press and hold for
threeseconds.
7.4 Setting the temperature
Setting the refrigerator
compartment temperature
▶
Press repeatedly until the temper-
ature display shows the required
temperature.
The recommended temperature in
the refrigerator compartment is
4°C.
→""OK" sticker", Page19
en Additional functions
16
Setting the freezer compartment
temperature
▶
In order to set the freezer compart-
ment temperature, change the re-
frigerator compartment temperat-
ure →Page15.
The refrigerator compartment tem-
perature influences freezer com-
partment temperature. Refrigerator
compartment temperatures that
are set to warm generate warmer
freezer compartment temperatures.
Additional functions
8 Additional functions
Additional functions
8.1 Super function
With the Super function, the refriger-
ator compartment and the freezer
compartment cool more intensively.
Switch on the Super function 4 to
6hours before placing food weighing
2kg or more.
In order to utilise the freezing capa-
city, use the Super function.
→"Freezing capacity", Page19
Note:When the Super function is
switched on, increased noise may
occur.
Switching on Super function
▶
Press repeatedly until lights
up.
Note:After approx. 50hours, the ap-
pliance switches to normal operation.
Switching off Super function
▶
Press .
Alarm
9 Alarm
Alarm
9.1 Door alarm
If the appliance door is open for a
while, the door alarm switches on.
A warning tone sounds and lights
up.
After 10 minutes, the interior lighting
flashes.
Switching off the door alarm
▶
Close the appliance door or press
.
a The warning tone is switched off.
9.2 Fan alarm
If the freezer compartment fan fails,
the fan alarm switches on.
light up, all LEDs on the temperat-
ure display flash and a warning sig-
nal sounds.
Switching off the fan alarm
1. Press .
a The warning tone is switched off.
a The temperature display again in-
dicates the set temperature.
2. Call customer service.
The customer service number can
be found in the enclosed customer
service directory.
HomeConnect
10 HomeConnect
HomeConnect
This appliance is network-capable.
Connect your appliance to a mobile
device to control its functions via the
HomeConnect app.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of
HomeConnect en
17
HomeConnect services in your coun-
try. You can find information about
this at: www.home-connect.com.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi
1
)
and to the HomeConnect app.
After switching on the appliance, wait
at least 2minutes until internal
device initialisation is complete. Only
then should you set up HomeCon-
nect.
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions in the HomeCon-
nect app to configure the settings.
Tips
¡ Please consult the documents sup-
plied by HomeConnect.
¡ Please also follow the instructions
in the HomeConnect app.
Notes
¡ Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appli-
ance via the HomeConnect app.
→"Safety", Page4
¡ Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
10.1 Setting up HomeCon-
nect
Requirements
¡ The mobile device supports the
Bluetooth standard 4.2 or higher.
¡ The HomeConnectapp has been
installed on your mobile device.
1. Scan the QR code using the
HomeConnectapp.
2. Follow the instructions in the
HomeConnectapp.
10.2 Switching on the con-
nection to the WLAN
home network (Wi-Fi)
▶
Press .
10.3 Switching off the con-
nection to the WLAN
home network (Wi-Fi)
▶
Press .
10.4 Installing updates for the
HomeConnectsoftware
Note:If an update of the HomeCon-
nect software is available, a message
appears in the HomeConnect app.
▶
To install the update for the
HomeConnect software, follow the
instructions in the HomeConnect
app.
a The control panel is partially
locked during the installation.
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
en Refrigerator compartment
18
10.5 Resetting HomeConnect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the HomeConnectsettings.
▶
Press and hold for six seconds
until goes out.
a The HomeConnect settings have
been reset.
10.6 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Refrigerator compartment
11 Refrigerator compart-
ment
Refrigerator compartment
You can keep meat, sausage, fish,
dairy products, eggs, prepared meals
and pastries in the refrigerator com-
partment.
The temperature can be set from
2°C to 8°C.
The refrigerator compartment can
also be used to store highly perish-
able foods in the short to medium
term. The lower the selected temper-
ature, the longer the food remains
fresh.
11.1 Tips for storing food in
the refrigerator compart-
ment
¡ Only store food when fresh and
undamaged.
¡ Store food covered or in air-tight
packaging.
¡ Allow hot food and drinks to cool
down first before placing in the ap-
pliance.
¡ Observe the best-before date or
use-by date specified by the manu-
facturer.
11.2 Chill zones in the refri-
gerator compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is in the storage
container.
Tip:Store highly perishable food
such as fish, sausages and meat in
the coldest zone.
Freezer compartment en
19
Warmest zone
The warmest zone is at the very top
of the door.
Tip:Store food that does not spoil
easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then
continue to release its aroma and the
butter will still be easy to spread.
11.3 "OK" sticker
The "OK" sticker lets you check
whether the refrigerator compartment
reaches the safe temperature ranges
of +4°C or colder recommended for
food.
The "OK" sticker is not included with
all models.
If the sticker does not indicate "OK",
gradually reduce the temperature.
→"Setting the refrigerator compart-
ment temperature", Page15
Once the appliance is switched on, it
may take up to 12hours until the set
temperature is reached.
Correct setting
Freezer compartment
12 Freezer compartment
Freezer compartment
You can store frozen food, freeze
food and make ice cubes in the
freezer compartment.
The temperature in the freezer com-
partment depends on the temperat-
ure in the refrigerator compartment.
Long-term storage of food should be
at –18°C or lower.
The freezer compartment can be
used to store perishable food long-
term. The low temperatures slow
down or stop the spoilage.
12.1 Freezing capacity
The freezing capacity indicates the
quantity of food that can be frozen
right through to the centre within a
specific period of time.
Information on freezing capacity can
be found on the rating plate. →"Appli-
ance", Fig. 1 /
4
, Page13
Prerequisites for freezing capacity
1. Approx. 24hours before placing
fresh food in the appliance, switch
on Super function.
→"Switching on Super function",
Page16
2. Place food in the top frozen food
container first.
3. Freeze fresh food as close as pos-
sible to the side panels.
12.2 Fully utilising the freezer
compartment volume
Learn how to store the maximum
amount of frozen food in the freezer
compartment.
1. Remove all fittings from the freezer
compartment, apart from the bot-
tom frozen food container.
→Page22
2. Stack food in the appliance, start-
ing in the bottom frozen food con-
tainer.
12.3 Tips for storing food in
the freezer compartment
¡ Store food in air-tight packaging.
¡ Do not bring food which is to be
frozen into contact with frozen
food.
¡ Place the food over the whole area
of the compartments or the frozen
food containers.
¡ To quickly and gently freeze larger
quantities of fresh food, place this
in the top frozen food container.
en Freezer compartment
20
¡ To ensure that the air can circulate
freely in the appliance, push the
frozen food containers in as far as
they will go.
12.4 Tips for freezing fresh
food
¡ Freeze fresh and undamaged food
only.
¡ Freeze food in portions.
¡ Cooked food is more suitable than
food that can be eaten raw.
¡ Vegetables: Wash, chop up and
blanch before freezing.
¡ Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic
acid solution.
¡ Food that is suitable for freezing in-
cludes baked items, fish and sea-
food, meat, game, poultry, eggs
without shells, cheese, butter and
quark, ready meals and leftovers.
¡ Food that is unsuitable for freezing
includes lettuce, radishes, eggs in
shells, grapes, raw apples and
pears, yoghurt, sour cream, crème
fraîche and mayonnaise.
Packing frozen food
If you select suitable packaging ma-
terial and the correct type of pack-
aging, you can determine the product
quality and prevent freezer burn.
1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it
from losing flavour and drying out.
4. Label the packaging with the con-
tents and the date of freezing.
12.5 Shelf life of frozen food
at −18°C
Food Storage time
Fish, sausages, pre-
pared meals and
baked goods
up to
6months
Poultry, meat up to
8months
Vegetables, fruit up to
12months
The imprinted freezer calendar indic-
ates the maximum storage duration
in months at a constant temperature
of –18°C.
12.6 Defrosting methods for
frozen food
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
▶
Do not refreeze food after it has
been defrosted or started to de-
frost.
▶
Refreeze food only after cooking.
▶
These items should no longer be
stored for the maximum storage
period.
¡ Defrost animal-based food, such
as fish, meat, cheese, quark, in the
refrigerator compartment.
¡ Defrost bread at room temperat-
ure.
¡ Prepare food for immediate con-
sumption in the microwave, in the
oven or on the hob.
Defrosting en
21
Defrosting
13 Defrosting
Defrosting
13.1 Defrosting in the refri-
gerator compartment
When the appliance is operating,
condensation droplets or frost form
on the rear panel of the refrigerator
compartment due to functional reas-
ons. The back panel in the refriger-
ator compartment defrosts automatic-
ally.
Condensation runs through the con-
densation channel into the drainage
hole to the evaporation pan and does
not have to be wiped away.
To ensure that the condensation can
drain and odours do not form, ob-
serve the following information:
→"Cleaning the condensation chan-
nel and drainage hole", Page22.
13.2 Defrosting in the freezer
compartment
The fully automatic NoFrost system
ensures that the freezer compartment
remains frost-free. Defrosting is not
required.
Cleaning and servicing
14 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inac-
cessible points. Cleaning by cus-
tomer service can give rise to costs.
14.1 Preparing the appliance
for cleaning
1. Switch off the appliance.
→Page15
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
4. Remove all fittings and accessor-
ies from the appliance.
→Page22
14.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
▶
Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
Liquid in the lighting or in the con-
trols can be dangerous.
▶
The rinsing water must not drip
into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶
Do not use hard scouring pads or
cleaning sponges.
▶
Do not use harsh or abrasive de-
tergents.
▶
Do not use cleaning products with
a high alcohol content.
If liquid gets into the drainage hole,
the evaporation pan may overflow.
▶
The rinsing water must not get into
the drainage hole.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
▶
Never clean fittings and accessory
in the dishwasher.
en Cleaning and servicing
22
1. Prepare the appliance for cleaning.
→Page21
2. Clean the appliance, the fittings,
the accessories and the door seals
with a dish cloth, lukewarm water
and a little pH-neutral washing-up
liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings.
5. Electrically connect the appliance.
6. Putting the food into the appliance.
14.3 Cleaning the condensa-
tion channel and drain-
age hole
Regularly clean the condensation
channel and drainage hole to ensure
that the condensation can drain.
1. Remove the storage container.
→Page22
2. Carefully clean the condensation
channel and the drainage hole,
e.g. using a moistened cotton bud.
14.4 Removing the fittings
If you want to clean the fittings thor-
oughly, remove these from your ap-
pliance.
Removing the shelf
▶
Lift the shelf and remove it .
Removing door rack
▶
Lift the door rack and remove it.
Removing the storage container
1. Pull out the storage container as
far as it will go.
Cleaning and servicing en
23
2. Lift the storage container at the
front and remove it .
Removing the fruit and vegetable
container
1. Pull out the fruit and vegetable
container as far as it will go.
2. Lift the fruit and vegetable con-
tainer at the front and remove it
.
Removing the frozen food
container
1. Take out the frozen food container
as far as it will go.
2. Lift the frozen food container at the
front and remove it .
en Troubleshooting
24
Troubleshooting
15 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
▶
Carry out the appliance self-test. →Page25
a Once the appliance self-test has ended, the appli-
ance switches to normal operation.
The LED lighting does
not work.
Different causes are possible.
▶
Call customer service.
The customer service number can be found in the
enclosed customer service directory.
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
The temperature dif-
fers greatly from the
setting.
Different causes are possible.
1.
Switch off the appliance. →Page15
2. Switch the appliance back on after fiveminutes.
→Page15
‒ If the temperature is too warm, check the temper-
ature again after a couple of hours.
‒ If the temperature is too cold, check the temper-
ature again on the following day.
The base of the refri-
gerator compartment
is wet.
The condensation channel or drainage hole are
blocked.
▶
Clean the condensation channel and the drainage
hole. →Page22
The appliance hums,
bubbles, buzzes,
gargles, clicks or
crackles.
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
Automatic defrosting is running.
No action required.
The appliance makes
noises.
Fittings wobble or stick.
▶
Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching.
▶
Move the bottles or containers away from each
other.
Super function is switched on.
No action required.
Storage and disposal en
25
15.1 Power failure
During a power failure, the temperat-
ure in the appliance rises; this re-
duces the storage time and the qual-
ity of the frozen food.
On the website for your appliance,
the technical data provides you with
the storage times for frozen food in
the event of a fault.
Notes
¡ Open the appliance as little as
possible during a power failure
and do not place any other food in
the appliance.
¡ Check the quality of the food
immediately after a power failure.
– Dispose of any frozen food that
has defrosted and is hotter than
5°C.
– Cook or fry slightly thawed
frozen food, and then either con-
sume it or freeze it again.
15.2 Conducting an appliance
self-test
1. Switch off the appliance.
→Page15
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Electrically reconnect the appli-
ance after fiveminutes.
4. Within the first 10seconds after
connecting to the power supply,
press and hold for three to five
seconds until an audible signal
sounds.
a If, at the end of the appliance self-
test, two audible signals sound
and the temperature display indic-
ates the set temperature, your ap-
pliance is OK. The appliance
switches to normal operation.
a If, at the end of the appliance self-
test, 5 audible signals sound and
the temperature display LEDs light
up with a different brightness, in-
form customer service. The LEDs
provide customer service with in-
formation about this fault.
Storage and disposal
16 Storage and disposal
Storage and disposal
You can find out here how to prepare
your appliance for storage. You will
also find out how to dispose of old
appliances.
16.1 Taking the appliance out
of operation
1. Switch off the appliance.
→Page15
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Remove all of the food.
4.
Clean the appliance. →Page21
5. To guarantee the ventilation inside
the appliance, leave the appliance
open.
16.2 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Leave shelves and containers in-
side the appliance to prevent chil-
dren from climbing in.
en Customer Service
26
▶
Keep children away from the re-
dundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
▶
Do not damage the tubes of the re-
frigerant circuit or the insulation.
▶
Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
17 Customer Service
Customer Service
If you have any queries, are unable to
rectify faults on the appliance your-
self or if your appliance needs to be
repaired, contact Customer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) of
your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
17.1 Product number (E-Nr.),
production number (FD)
and consecutive num-
bering (Z-Nr.)
You can find the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) on
the appliance's rating plate.
→"Appliance", Fig. 1 /
4
, Page13
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Technical data en
27
Technical data
18 Technical data
Technical data
Refrigerant, cubic capacity and fur-
ther technical specifications can be
found on the rating plate.
→"Appliance", Fig. 1 /
4
, Page13
You can find more information about
your model online at https://
eprel.ec.europa.eu/
1
. This web ad-
dress is linked to the official EU
EPREL product database. Please
then follow the instructions on
searching for models. The model
identifier is made up of the charac-
ters before the slash in the product
number (E-Nr.) on the rating plate. Al-
ternatively, you can also find the
model identifier in the first line of the
EU energy label.
18.1 Information regarding
Free and Open Source
Software
This product includes software com-
ponents that are licensed by the
copyright holders as free or open
source software.
The applicable licence information is
stored on your home appliance. You
can also access the applicable li-
cence information via your Home
Connect app: "Profile -> Legal inform-
ation -> Licence Information".
2
You
can download the licence information
on the brand product website.
(Please search on the product web-
site for your appliance model and ad-
ditional documents). Alternatively,
you can request the relevant informa-
tion from [email protected] or
BSH Hausgeräte GmbH, Carl-Wery-
Str. 34, 81739 Munich, Germany.
The source code will be made avail-
able to you on request.
Please send your request to oss-
[email protected] or BSH Hausger-
äte GmbH, Carl-Wery-Str.34, 81739
Munich, Germany.
Subject: „OSSREQUEST“
The cost of performing your request
will be charged to you. This offer is
valid for three years from the date of
purchase or at least as long as we
offer support and spare parts for the
respective appliance.
Declaration of Conformity
19 Declaration of Con-
formity
Declaration of Conformity
Constructa Neff Vertriebs-GmbH
hereby declares that the appliance
with Home Connect functionality con-
forms to the basic requirements and
other relevant provisions of Directive
2014/53/EU.
A detailed RED Declaration of Con-
formity can be found online at
www.neff-international.com among
the additional documents on the
product page for your appliance.
Hereby, Constructa Neff Vertriebs-
GmbH declares that the appliance
with HomeConnect functionality is in
compliance with relevant statutory re-
quirements.
A detailed Declaration of Conformity
can be found online at www.neff-
home.com/uk among the additional
documents on the product page for
your appliance.
1
Only applies to countries in the European Economic Area
2
Depending on the appliance specifications
en Declaration of Conformity
28
2.4 GHz band (2400–2483.5MHz):
Max. 100mW
5 GHz band (5150–5350MHz +
5470–5725MHz): Max. 100mW
BE BG CZ DK DE EE IE EL ES
FR HR IT CY LI LV LT LU HU
MT NL AT PL PT RO SI SK FI
SE NO CH TR IS UK (NI)
5GHz WLAN (Wi-Fi): For indoor use only.
AL BA MD ME MK RS UK UA
5GHz WLAN (Wi-Fi): For indoor use only.
Constructa-Neff Vertriebs-GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
*9001678517*
9001678517
en
010818
