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17
Troubleshooting
Problem
Possible cause Solution
Appliance does
not function
Appliance is not
connected to the
mains
Appliance is
defective
Check the position of the lid
Check another wall socket
Check fuse on the plug
Check safety catch
Please contact service centre
A whole piece
of food is
cooked
unevenly
Air circulation is
not even
Place the food in the centre of the
bowl on a low rack
Do not stack food on a single level
Use the racks as dual stands
The food is
burnt on top
but not yet
cooked
The
food is too
close to the
halogen bulb
Place the food on the lower grill
rack or temporarily cover the
food with aluminium foil
ElectrIQ UK SUPPORT
www.electriQ.co.uk/support
Please, for your own convenience, make these simple checks
before calling the service line.
If the unit still fails to operate
call: 0871 620 1057 or complete the online form.
Is the unit plugged into the mains? Is the fuse OK?
Switch the unit off. Restart the unit.
Office hours: 9AM - 5PM Monday to Friday
www.electriQ.co.uk
Lowfields Way
Elland
West Yorkshire
HX5 9DA
Unit
J6
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