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10
TROUBLESHOOTING
Do not repair or disassemble the air conditioning. Unqualified repair will invalidate the warranty and may lead to failure, causing
injuries and property damage. Only use it as directed in this user manual and only perform operations advised here.
Problems
Reasons
Solutions
The air
conditioner does
not work.
There is no electricity.
Turn it on after connecting it to a socket with
electricity.
FULL indicator is illuminated
Discharge the water inside.
The ambient temperature is too low or
too high
Only use to use the machine within temperature
range of 18-45⁰C
In cooling mode, the room temperature is
lower than the desired temperature
Change the desired temperature.
In dry mode, the ambient temperature is
low.
The ambient temperature must be above 18 ⁰C.
(60 ⁰F).
The cooling
effect is not good
There is direct sunlight.
Use curtains to reduce the direct sun heat
Doors or windows are open; there are a
lot of people; or in cooling mode, there
are other sources of heat (e.g. fridges)
Close doors and windows; increase air
conditioning power
The filter screen is dirty.
Clean or replace the filter screen.
The air inlet or outlet is blocked.
Clear obstructions; make sure venting is correct as
described in this user manual and hose is not bent
Loud Noise
The air conditioning is not placed on a flat
surface.
Put the air conditioning on a flat and hard place
(to reduce noise).
Compressor does
not work.
Overheat protection starts.
Wait for 3 minutes until the temperature is
lowered, and then restart the machine.
Others
No refrigerant or there is very little
refrigerant
Refer to Service Centre (check leakage, wielding,
vacuum pump, charge refrigerant according to
name plate)
Anti-freezing protection
Waiting for defrosting.
Function will recover automatically. No user input
needed.
High pressure protection
After inside gas pressure comes down, it will
function normally. No user input needed
If problems not listed in the table occur or recommended solutions do not work, please contact the service
centre.
APPENDIX
Disposal: Do not dispose this product as unsorted municipal waste. Collection of such waste
must be handled separately as special treatment is necessary. Recycling facilities are now
available for all customers at which you can deposit your old electrical products. Customers
will be able to take any old electrical equipment to participating civic amenity sites run by
their local councils. Please remember that this equipment will be further handled during
the recycling process, so please be considerate when depositing your equipment. Please
contact the local council for details of your local household waste recycling centres.
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