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English
English 21
Troubleshooting
Symptom Checklist
The Jet Bot is not
working at all.
• Check if the power switch is on.
• Check if the Status Indicator is on.
• Check if the Jet Bot's battery is depleted.
- When the Jet Bot’s Status Indicator turns red and stays red, place
the Jet Bot manually on the Clean Station to charge it.
• When you manually charge the Jet Bot due to complete discharge of
its battery, the buttons on the Jet Bot do not work. When charging is
partially complete (about 10-20 minutes later), the Status Indicator is
on and the buttons work again.
The Jet Bot has
stopped during
cleaning.
• When the Jet Bot’s Status Indicator turns red and stays red, place the
Jet Bot manually on the Clean Station to charge it.
• When the Jet Bot is immobilized by an obstacle such as a cord,
obstacles, threshold, a raised spot, etc., pick it up and move it away
from the obstacle.
- If any fabric or string is caught in a Driving Wheel, turn off the
power switch and remove the fabric or string before using it again.
• Check whether the No-go Zones are set.
Suction power is
weak.
• When there's too much dust in the Dustbin, suction power may get
weakened. Turn off the power switch and empty the Dustbin.
• If the brush at the bottom of the Jet Bot is blocked by foreign matter,
turn off the power switch and remove foreign matter from the brush.
• When noise suddenly increases, turn off the power switch and empty
the Dustbin.
The Jet Bot cannot
find the Clean Station.
• Check if there's a power failure or whether the power plug is
unplugged.
• Remove any obstacles around the Clean Station that may prevent the
Jet Bot from returning to the Clean Station.
• When there's foreign matter on the charging terminals, charging can
be affected. Clean the foreign matter off the terminals.
The Jet Bot does not
detect the Boundary
Marker and crosses
the boundary.
• Make sure the Boundary Markers are attached as ( ) shape at 15
cm before the locations where the Jet Bot should not cross.
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