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8
WARRANTY
TRUSTECH warrants this product against defects in materials and/or
workmanship under normal use for a period of ONE (1) YEAR from the date of
purchase by the original purchaser (“Warranty Period”). If a defect arises and a
valid claim is received within the Warranty Period, at its option, TRUSTECH will
either 1) repair the defect at no charge, using new or refurbished replacement
parts, or 2) replace the product with a new product that is at least functionally
equivalent to the original product, or provide a store credit in the amount of the
purchase price of the original product. A replacement product or part, including
a user-installable part installed in accordance with instructions provided by
TRUSTECH, assumes the remaining warranty of the original product. When a
product or part is exchanged, any replacement item becomes your property and
the replaced item becomes TRUSTECH’ s property. When a store credit is given,
the original product must be returned to TRUSTECH and becomes TRUSTECH’ s
property. To obtain warranty service, e-mail TRUSTECH Limited Warranty Service
at Support@trustechproducts.com. Please be prepared to describe the product
that needs service and the nature of the problem.
This warranty does not apply to:
a) damage caused by failure to follow instructions relating to product
’
use or
the installation of components; b) damage caused by accident, abuse, misuse,
fire, floods, earthquake or other external causes; c) damage caused by service
performed by anyone who is not a representative of TRUSTECH; d) accessories
used in conjunction with a covered product; e) a product or part that has been
modified to alter functionality or capability; f) items intended to be periodically
replaced by the purchaser during the normal life of the product including,
without limitation, batteries or light bulbs; g) any product sold
“
as is
”
including,
without limitation, floor demonstration models and refurbished items; or h) a
product that is used commercially or for a commercial purpose.
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