User Manual Samsung RS28A500ASR 36 Inch Freestanding Side by Side Smart Refrigerator with 28 Cu. Ft.

• User Manual - (English, French, Spanish)

• Energy Guide - (English)

• Specification Sheet - (English)
• Spec Sheet (web) - (English)

Table of contents

• Operations
• Maintenance
• Troubleshooting

USER MANUAL

Operations

Feature panel

• If a communication error occurs between the temperature display and the main

• The display of the main panel turns on only if the door is opened and turns off if the

• If you set Control Lock on the main panel. the main panel locks automatically 1 minute

01 Fridge / °F °C (3 sec)

02 Power Cool (3 sec)

Power Cool speeds up the cooling process at maximum fan speed.

This is useful to quickly cool food that spoils quickly. or after the door is left open for some time. The fridge keeps running at full speed for several hours and then returns to the previous temperature. Press and hold Power Cool for 3 seconds.

03 Freezer / Power Freeze (3 sec)

04 Ice Maker / Filter Reset (3 sec)

05 Door Alarm / Peak Demand Off (3 sec)

06 Lock (3 sec)

To prevent accidental setting changes. press and hold Lock for 3 seconds. The main panel will be disabled and the Lock indicator () will turn on.

When Lock is on. the indicator blinks if any button on the main panel is pressed. If you press and hold the button again for more than 3 seconds. Lock will be deactivated. However. Lock will be reactivated if no button is pressed within 1 minute.

07 Network connection

You can control and monitor your refrigerator on the SmartThings app. For more information. see the SmartThings section.

08 Sabbath Mode

The Sabbath mode stays active for 85 hours once it is activated. After that. it will be deactivated automatically.

• To activate. press and hold Door Alarm and Lock simultaneously for 5 seconds to enter Sabbath mode. Then the refrigerator operates in Sabbath mode where the buttons. the display. and the room lamps are all under control.

• To deactivate. press and hold the buttons again for 5 seconds to exit Sabbath mode.

09 Cooling Off

Cooling Off mode (also called Shop mode) is designed for use by retailers when they are displaying refrigerators on a retail floor.

In Cooling Off mode. the refrigerator’s fan motor and lights operate normally. but the compressors do not run so that neither the refrigerator nor the freezer run the cooling process.

To enter or exit the Cooling Off mode. press and hold Fridge and Power Cool simultaneously for 6 seconds. Then. when the display blinks. press Lock.

When the Cooling Off mode is on. the refrigerator chime sounds. and the refrigerator shows “0” on the fridge temperature display and “FF” on the freezer temperature display.

SmartThings

Installation Visit the Google Play Store. Galaxy Apps. or Apple App Store and search for “SmartThings”.

Download and install the SmartThings app provided by Samsung Electronics to your smart device.

Samsung account

You are required to register your Samsung account to use the app. If you don’t have a Samsung account. follow the app’s onscreen instructions to create a free Samsung account.

Getting started

Turn on the device you want to connect. open the SmartThings app on your phone. and then follow the instructions below.

If a pop-up appears saying that a new device has been found. tap ADD NOW.

If a pop-up doesn't appear. tap the + button. and then select the device you want to connect from the list of available devices.

If your device isn't in the list of available devices. tap Supported Devices. select the device type (Refrigerator). and then select the specific device model.

Follow the instructions in the app to set up your device. Once setup is complete. your refrigerator will appear as a "card" on your Devices screen.

Refrigerator app

Integrated control

You can monitor and control your refrigerator at home and on the go.

• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator page.

• Check the operation status or notifications related to your refrigerator. and then change options or settings if necessary.

Refrigerator settings

SMART GRID Function (Demand Response) (applicable models only)

When the refrigerator operates in SMART GRID (Demand Response) mode. the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest.

In addition. to use the Smart Grid (Demand Response) function. you must register for the service with your electric company. The company must have an EMS (Energy Management System) that supports SEP (Smart Energy profile).

Using the SMART GRID (Demand Response) Function

This feature monitors energy prices and demand information from your utility company and sends notifications to the refrigerator to run high energy consuming tasks during off- peak times when electricity costs and demand are lower.

If the refrigerator receives a control signal from the utility company, the refrigerator will display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power consumption according to the level.

[Exception condition] The DAL and TALR control signals from a utility company work as long as product performance is maintained.

If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the refrigerator will operate in Delay Appliance Load (Display:L3) or Temporary Appliance Load Reduction (Display:L4) mode.

• Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period. This function controls functions that consume a lot of energy such as adjusting the Cooling system, running the defrost cycle, and making ice.
  • When the refrigerator operates in DAL (L3) mode, “L3” is displayed on the refrigerator display.
  • DAL mode is automatically deactivated after it lasts for the amount of time stipulated by the DAL signal (max. 4.5 hours) or when the Peak Demand Off key is pressed.
• Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice.
  • When the refrigerator operates in TALR (L4) mode, “L4” is displayed on the refrigerator display.
  • TALR (L4) mode is automatically deactivated after it lasts for the received duration (max. 15 minutes), or when the Peak Demand Off key is pressed. The mode is immediately deactivated and the refrigerator returns to the normal state when the door is opened or closed, or the dispenser is used.

To check the MAC address

1. In this mode, the MAC address appears on the temperature panel (on both the freezer and the fridge sections of the panel) sequentially for 1 minute. Press and hold both Freezer and Fridge for 6 seconds. The temperature panel blinks. Then, press Freezer again to display the MAC address. The fridge beeps.
2. For example, if the MAC address is "11- 22-33-44-55-66", the temperature panel displays the address for 1 minute in this sequence: "-- / --" → "11 / 22" → "33 / 44" → "55 / 66" → "-- / --". After the 1 minute, the MAC address disappears and the temperature panel returns to the normal state.

Peak Demand Off (Override mode)

When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company. you can activate Peak Demand Off (Override mode).

When you activate Peak Demand Off (Override mode). the refrigerator ignores the SMART GRID (Demand Response) signal and is not controlled by the utility company.

Activating and deactivating Peak Demand Off (Override mode)

1. Press and hold Door Alarm for 3 seconds.

2. A buzzer sounds and Or’ and on’ is displayed in the freezer and fridge temperature

3. If the refrigerator receives a SMART GRID (Demand Response) signal from the utility

4. To deactivate Peak Demand Off (Override mode). press and hold Door Alarm for 3

5. A buzzer sounds and Or’ and oF’ is displayed in the freezer and fridge temperature

Using the Energy Management Function

The Energy Management function enables you to control and monitor your Energy Management refrigerator using the SmartThings app for your convenience.

1. Operational Status

You can check the DR and Peak Demand Off (Override mode) status.

2. Energy Consumption Reporting

Shows the accumulated power consumption. Power consumption data is updated

3. Delay Defrost Capability

-The Delay Defrost Capability function saves energy by delaying the defrost operation to a time specified by the user. You can configure the time. And this function will save energy during the specified period in a 24 hour cycle. If the time is not set, the function works with the default time settings. The default time settings are below:

- 6 am to 10 am: 1st. November ~ 30th. April

- 3 pm to 7 pm: 1st. May ~ 31th. October

To change the time setting for the Delay Defrost Capability

You can change the time setting for the Delay Defrost Capability on the app.

Provision for Open Access to the Connected Product Requirements

1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/)

• Energy Consumption Reporting
• Demand Response

2. Samsung OPEN API

• Operational Status. User Settings & Messages
• ICE Maker Status: GET /icemaker/status/vs/0
• Door Open Alarm: GET /doors/vs/0
• DR Status: GET /drlc/vs/0
• Delay Defrost Capability Set Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=add
• Get Schedule of the Defrost Delay : GET /defrost/reservation/vs/0
• Delete Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=remove
• Defrost Delay On/OFF: POST /defrost/delay/vs/0

Special features

Auto ice maker

The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered cubed ice.

Ice making

After you have installed your refrigerator and plugged it in. follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:

1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.

2. Dispense the first 4 to 6 ice cubes into a glass.

3. Wait another 8 hours and dispense another 4 to 6 ice cubes.

4. Then. wait another 16 hours and dispense the first glass-full of ice.

Diagnosis

If ice does not dispense. first check the ice maker.

1. Press Test on the bottom of the ice

2. You will hear another chime if the ice

If You Turn the Ice Maker Off

If you press Ice Maker to turn the ice maker off. make sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together. making it difficult to remove them.

Water clouding

Water supplied to the refrigerator flows through a core alkaline filter. During this filtering process. the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed. This is normal and the water will look clear after a few seconds.

To secure more storage space (applicable models only)

To secure more space. remove the upper drawer (A). lower drawer (B). and lower drawer cover (C). Then. insert the provided bottom shelf (D).

Maintenance

Auto Icemaker

To remove the ice from the Auto Icemaker. pull the ice bucket.

1. Unlock the ice bucket by pulling it out

2. Press and hold Ice Maker for 3 seconds

Shelves (fridge/freezer)

Pull the shelf out as far as it goes. Then lift it up and remove it.

Door bins

To remove a door bins. hold the front sides of the bin and gently lift up to remove.

Drawers

To remove. pull the drawers out as far as they go. and then lift up slightly and pull.

Drawer cover

While pushing the left and right hooks underneath the drawer cover. pull the drawer cover to remove.

Cleaning

Interior and exterior

Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

1. Unplug the power cord.

2. Use a moistened. soft. lint-free cloth or paper towel to clean the refrigerator’s interior

3. When done. use a dry cloth or paper towel to dry well.

4. Plug in the power cord.

Rubber seals

If the rubber seals of a door become dirty. the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then. dry well with a cloth.

Rear panel

To keep cords and exposed parts of the rear panel free of dirt. vacuum the panel once or twice a year.

Replacement

Water filter

The Filter Reset indicator (Filter) turns red to let you know it is time to replace the water filter. Before replacing the filter, make sure the water supply line is shut off.

1. Shut off the water supply line.
2. Turn the knob of the filter cartridge 90 degrees counterclockwise (1/4 turn). The filter cartridge unlocks.
3. Pull out to remove the cartridge.

• If the water filter is severely contaminated, the cartridge may not be easy to remove. If that is the case, use force to remove the cartridge.
• To prevent water leaks from the filter opening, pull the cartridge straight out while removing it.

4.Insert a new filter cartridge. Use only Samsung-provided or approved filters.

5.Turn the cartridge knob clockwise to lock into place.

6.Press and hold Ice Maker on the main panel for 3 seconds to reset the life cycle detector. The Filter Reset indicator (Filter) turns off.

7.When you are done replacing the filter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line.

Reverse osmosis water filtration system

The water pressure of the water supply system to a reverse osmosis water filtration system must be between 30 to 120 psi (206 to 827 kPa).

The water pressure of the reverse osmosis water filtration system to the refrigerator’s cold water line must be at least 40 psi (276 kPa). If the water pressure is below these specifications:

• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter

• Refill the water tank in the reverse osmosis system with water.

• If your refrigerator has a water filter. it may further reduce the water pressure when

For more information or servicing. contact a licensed plumbing professional.

Ordering a new filter

To purchase a new water filter. contact a local Samsung service center.

LED Lamps

To replace the lamps of the refrigerator. contact a local Samsung service center.

Troubleshooting

Before calling for service. review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.

General

Temperature

Odour

Frost

Condensation

Water/ice

Do you hear abnormal sounds from the refrigerator?

Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user.

These sounds are normal.

• When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting. As the operation stabilizes, the sounds will decrease.

• While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, no fan sound will occur.

• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.

• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.

• As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

• For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing sounds may occur.

SmartThings

Smart Grid (applicable models only)