Shark AV1002AE IQ Robot Vacuum

Owner’s Guide - Transcript

• Page 1: Robot Vacuum AV1002AE Series OWNERS GUIDE
• Page 2 - English - : sharkcleancomsharkcleancom QUICK START GUIDE WARNING To reduce the risk of fire electric shock injury or property damage IMPORTANT SAFETY INSTRUCTIONS PLEASE READ CAREFULLY BEFORE USE FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS If the charging cable plug does not fit fully into the outlet reverse the plug If it still does not fit contact a qualified electrician DO NOT force into outlet or try to modify to fit For the latest warnings and cautions go to sharkcleancomrobothelp GENERAL WARNINGS When using an electrical appliance basic precautions should always be followed including the following 1 Robotic vacuum cleaner consists of a robotic vacuum and charging base with power supply These components contain electrical connections electrical wiring and moving parts that potentially present risk to the user 2 Before each use carefully inspect all parts for any damage If a part is damaged discontinue use 3 Use only identical replacement parts 4 This robotic vacuum cleaner contains no serviceable parts 5 Use only as described in this manual DO NOT use the robotic vacuum cleaner for any purpose other than those described in this manual 6 With the exception of filters DO NOT expose any parts of the robotic vacuum cleaner to water or other liquids USE WARNINGS 7 This appliance can be used by persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved a Children shall not play with the appliance b Cleaning and user maintenance shall not be made by children without supervision 8 Always turn o the robotic vacuum cleaner before inserting or removing the filter or dust bin 9 DO NOT handle plug charging base charging cable or robotic vacuum cleaner with wet hands Cleaning and user maintenance shall not be made by children without supervision 10 DO NOT use without robot dust bin and filters in place 11 DO NOT damage the charging cord a DO NOT pull or carry charging base by the cord or use the cord as a handle b DO NOT unplug by pulling on cord Grasp the plug not the cord c DO NOT close a door on the cord pull the cord around sharp corners or leave the cord near heated surfaces 12 DO NOT put any objects into nozzle or accessory openings DO NOT use with any opening blocked keep free of dust lint hair and anything that may reduce airflow 13 DO NOT use if robotic vacuum cleaner airflow is restricted If the air paths become blocked turn the vacuum cleaner o and remove all obstructions before turning on the unit again 14 Keep nozzle and all vacuum openings away from hair face fingers uncovered feet or loose clothing 15 DO NOT use if robotic vacuum cleaner is not working as it should or has been dropped damaged left outdoors or dropped into water 16 DO NOT place vacuum cleaner on unstable surfaces 17 DO NOT use to pick up a Liquids b Large objects c Hard or sharp objects glass nails screws or coins d Large quantities of dust drywall dust fireplace ash or embers DO NOT use as an attachment to power tools for dust collection e Smoking or burning objects hot coals cigarette butts or matches f Flammable or combustible materials lighter fluid gasoline or kerosene g Toxic materials chlorine bleach ammonia or drain cleaner 18 DO NOT use in the following areas a Wet or damp surfaces b Outdoor areas c Spaces that are enclosed and may contain explosive or toxic fumes or vapors lighter fluid gasoline kerosene paint paint thinners mothproofing substances or flammable dust d Near fireplaces with unobstructed entrances e In an area with a space heater 19 Turn o the robotic vacuum cleaner before any adjustment cleaning maintenance or troubleshooting 20 Allow all filters to airdry completely before replacing in the robotic vacuum cleaner to prevent liquid from being drawn into electric parts 21 DO NOT modify or attempt to repair the robotic vacuum cleaner or the battery yourself except as indicated in this manual DO NOT use the vacuum if it has been modified or damaged 22 To reduce the risk of electric shock this appliance has a polarized plug one blade is wider than the other This plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to install the proper outlet Do not change the plug in any way 23 In case the selfempty base has a thermal shuto the unit needs to have a hard power reset to restart BATTERY USE 24 The battery is the power source for the vacuum Carefully read and follow all charging instructions 25 To prevent unintentional starting ensure the vacuum is powered o before picking up or carrying the vacuum DO NOT carry the appliance with your finger on the power switch 26 Use ON LY the Shark selfempty base XSKAEDOCK and use only battery RVBAT850 Use of batteries or battery chargers other than those indicated may create a risk of fire 27 Keep the battery away from all metal objects such as paper clips coins keys nails or screws Shorting the battery terminals together increases the risk of fire or burns 28 Under abusive conditions liquids may be ejected from the battery Avoid contact with this liquid as it may cause irritation or burns If contact occurs flush with water If liquid contacts eyes seek medical help 29 Robotic vacuum cleaner should not be stored charged or used at temperatures below 50F 10C or above 104F 40C Ensure the battery and vacuum have reached room temperature before charging or use Exposing the robot or battery to temperatures outside of this range may damage the battery and increase the risk of fire 30 DO NOT expose the robotic vacuum cleaner or battery to fire or temperatures above 265F 130C as it may cause explosion BOTBOUNDARY STRIPS 31 DO NOT put BotBoundary strips underneath carpet or rugs 32 DO NOT place BotBoundary strips on top of one another 33 Always use BotBoundary strips around reflective flooring and surfaces 34 BotBoundary strips should always be used near carpeted stairs 35 DO NOT place BotBoundary strips within 10 feet of the dock 36 For your robots cli sensors to work properly all runners rugs or carpets must be eight inches from any stairs or it must be continuous and extend over the edge of the stairs If a runner rug or carpet edge that is less than eight inches from the stairs cannot be moved you must use a BotBoundary strip to block o the stairs
• Page 3 - English - : sharkcleancomsharkcleancom QUICK START GUIDE WARNING To reduce the risk of fire electric shock injury or property damage IMPORTANT SAFETY INSTRUCTIONS PLEASE READ CAREFULLY BEFORE USE FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS If the charging cable plug does not fit fully into the outlet reverse the plug If it still does not fit contact a qualified electrician DO NOT force into outlet or try to modify to fit For the latest warnings and cautions go to sharkcleancomrobothelp GENERAL WARNINGS When using an electrical appliance basic precautions should always be followed including the following 1 Robotic vacuum cleaner consists of a robotic vacuum and charging base with power supply These components contain electrical connections electrical wiring and moving parts that potentially present risk to the user 2 Before each use carefully inspect all parts for any damage If a part is damaged discontinue use 3 Use only identical replacement parts 4 This robotic vacuum cleaner contains no serviceable parts 5 Use only as described in this manual DO NOT use the robotic vacuum cleaner for any purpose other than those described in this manual 6 With the exception of filters DO NOT expose any parts of the robotic vacuum cleaner to water or other liquids USE WARNINGS 7 This appliance can be used by persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved a Children shall not play with the appliance b Cleaning and user maintenance shall not be made by children without supervision 8 Always turn o the robotic vacuum cleaner before inserting or removing the filter or dust bin 9 DO NOT handle plug charging base charging cable or robotic vacuum cleaner with wet hands Cleaning and user maintenance shall not be made by children without supervision 10 DO NOT use without robot dust bin and filters in place 11 DO NOT damage the charging cord a DO NOT pull or carry charging base by the cord or use the cord as a handle b DO NOT unplug by pulling on cord Grasp the plug not the cord c DO NOT close a door on the cord pull the cord around sharp corners or leave the cord near heated surfaces 12 DO NOT put any objects into nozzle or accessory openings DO NOT use with any opening blocked keep free of dust lint hair and anything that may reduce airflow 13 DO NOT use if robotic vacuum cleaner airflow is restricted If the air paths become blocked turn the vacuum cleaner o and remove all obstructions before turning on the unit again 14 Keep nozzle and all vacuum openings away from hair face fingers uncovered feet or loose clothing 15 DO NOT use if robotic vacuum cleaner is not working as it should or has been dropped damaged left outdoors or dropped into water 16 DO NOT place vacuum cleaner on unstable surfaces 17 DO NOT use to pick up a Liquids b Large objects c Hard or sharp objects glass nails screws or coins d Large quantities of dust drywall dust fireplace ash or embers DO NOT use as an attachment to power tools for dust collection e Smoking or burning objects hot coals cigarette butts or matches f Flammable or combustible materials lighter fluid gasoline or kerosene g Toxic materials chlorine bleach ammonia or drain cleaner 18 DO NOT use in the following areas a Wet or damp surfaces b Outdoor areas c Spaces that are enclosed and may contain explosive or toxic fumes or vapors lighter fluid gasoline kerosene paint paint thinners mothproofing substances or flammable dust d Near fireplaces with unobstructed entrances e In an area with a space heater 19 Turn o the robotic vacuum cleaner before any adjustment cleaning maintenance or troubleshooting 20 Allow all filters to airdry completely before replacing in the robotic vacuum cleaner to prevent liquid from being drawn into electric parts 21 DO NOT modify or attempt to repair the robotic vacuum cleaner or the battery yourself except as indicated in this manual DO NOT use the vacuum if it has been modified or damaged 22 To reduce the risk of electric shock this appliance has a polarized plug one blade is wider than the other This plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to install the proper outlet Do not change the plug in any way 23 In case the selfempty base has a thermal shuto the unit needs to have a hard power reset to restart BATTERY USE 24 The battery is the power source for the vacuum Carefully read and follow all charging instructions 25 To prevent unintentional starting ensure the vacuum is powered o before picking up or carrying the vacuum DO NOT carry the appliance with your finger on the power switch 26 Use ON LY the Shark selfempty base XSKAEDOCK and use only battery RVBAT850 Use of batteries or battery chargers other than those indicated may create a risk of fire 27 Keep the battery away from all metal objects such as paper clips coins keys nails or screws Shorting the battery terminals together increases the risk of fire or burns 28 Under abusive conditions liquids may be ejected from the battery Avoid contact with this liquid as it may cause irritation or burns If contact occurs flush with water If liquid contacts eyes seek medical help 29 Robotic vacuum cleaner should not be stored charged or used at temperatures below 50F 10C or above 104F 40C Ensure the battery and vacuum have reached room temperature before charging or use Exposing the robot or battery to temperatures outside of this range may damage the battery and increase the risk of fire 30 DO NOT expose the robotic vacuum cleaner or battery to fire or temperatures above 265F 130C as it may cause explosion BOTBOUNDARY STRIPS 31 DO NOT put BotBoundary strips underneath carpet or rugs 32 DO NOT place BotBoundary strips on top of one another 33 Always use BotBoundary strips around reflective flooring and surfaces 34 BotBoundary strips should always be used near carpeted stairs 35 DO NOT place BotBoundary strips within 10 feet of the dock 36 For your robots cli sensors to work properly all runners rugs or carpets must be eight inches from any stairs or it must be continuous and extend over the edge of the stairs If a runner rug or carpet edge that is less than eight inches from the stairs cannot be moved you must use a BotBoundary strip to block o the stairs
• Page 4 - English - : sharkcleancomsharkcleancom GETTING TO KNOW YOUR SHARK IQ ROBOT GETTING TO KNOW YOUR SHARK IQ ROBOT Clean Button Front Bumper Charge Indicator Lights Error Indicator Light WiFi Indicator Light Docking Sensor Dock Button Navigation Module Power Button Debris Discharge Opening Dust Bin Release Tabs Charging Contact PreMotor Filter Housing Charging Base PreMotor Filter Access Door Charging Contact Fill Window Debris Intake Base Dust Bin Release Base Dust Bin Dust Bin Release Base Dust Bin PostMotor Filter Access Door PostMotor Filter Access Door FRONT BACK Charging Base Power Cord Wrap Power Switch Power Cord Cli and Boundary Sensors Charging Contact Vision Module Side Brush Battery Door SelfCleaning Brushroll Drive Wheel Robot Dust Bin and Filter Brushroll Door Front Caster Wheel
• Page 5 - English - : sharkcleancomsharkcleancom GETTING TO KNOW YOUR SHARK IQ ROBOT GETTING TO KNOW YOUR SHARK IQ ROBOT Clean Button Front Bumper Charge Indicator Lights Error Indicator Light WiFi Indicator Light Docking Sensor Dock Button Navigation Module Power Button Debris Discharge Opening Dust Bin Release Tabs Charging Contact PreMotor Filter Housing Charging Base PreMotor Filter Access Door Charging Contact Fill Window Debris Intake Base Dust Bin Release Base Dust Bin Dust Bin Release Base Dust Bin PostMotor Filter Access Door PostMotor Filter Access Door FRONT BACK Charging Base Power Cord Wrap Power Switch Power Cord Cli and Boundary Sensors Charging Contact Vision Module Side Brush Battery Door SelfCleaning Brushroll Drive Wheel Robot Dust Bin and Filter Brushroll Door Front Caster Wheel
• Page 6 - English - : sharkcleancomsharkcleancom BASE SETUP The SelfEmpty Base charges your robot and holds dirt and debris from up to 30 days of cleaning Select a permanent location for the base because every time you relocate it your robot will have to completely remap your house Choose a level surface in a central area Remove any objects that are closer than 3 feet from either side of the base or closer than 5 feet from the front of the base Plug in the Charging Cord and turn on power switch on the back of the base then place the base with its back against the wall in an area with a good WiFi signal For best results set up base on bare floor or on the SharkMat The base must be plugged in continuously for the robot to find it The Indicator Light will illuminate green when the base has power INSTALLING THE SIDE BRUSHES Snap the 2 included Side Brushes onto the square pegs on the bottom of the robot Clean Dock If the robot has no charge and cannot return to the base manually place it on the base The base indicator light will flash blue and the robot will beep when charging begins When the cleaning cycle is complete or if the battery is running low the robot will search for the base If your robot doesnt return to the base its charge may have run out CHARGING IMPORTANT The Shark iQ Robot has a preinstalled rechargeable battery Battery should be fully charged before using It may take up to 6 hours to fully charge To charge the Power button on the side of the robot must be in the ON position I The robot will beep when charging begins NOTE When manually placing the robot on the base make sure the Charging Contacts on the bottom of the robot are touching the ones on the base and the robots dust bin is touching the debris intake on the base While the robot is charging both blue LED lights will flash When charging is complete both blue lights will illuminate steadily NOTE When picking up the robot be careful not to place fingers between the bumper and the base of the robot NOTE For best results set up on bare floor or thin carpet NOTE Do not place base against heating elements or baseboards or in direct sunlight NOTE The robot makes a loud noise when it empties its debris into the base This is normal and not a cause for concern 5 ft 3 ft 3 ft SharkMat for use on carpet
• Page 7 - English - : sharkcleancomsharkcleancom BASE SETUP The SelfEmpty Base charges your robot and holds dirt and debris from up to 30 days of cleaning Select a permanent location for the base because every time you relocate it your robot will have to completely remap your house Choose a level surface in a central area Remove any objects that are closer than 3 feet from either side of the base or closer than 5 feet from the front of the base Plug in the Charging Cord and turn on power switch on the back of the base then place the base with its back against the wall in an area with a good WiFi signal For best results set up base on bare floor or on the SharkMat The base must be plugged in continuously for the robot to find it The Indicator Light will illuminate green when the base has power INSTALLING THE SIDE BRUSHES Snap the 2 included Side Brushes onto the square pegs on the bottom of the robot Clean Dock If the robot has no charge and cannot return to the base manually place it on the base The base indicator light will flash blue and the robot will beep when charging begins When the cleaning cycle is complete or if the battery is running low the robot will search for the base If your robot doesnt return to the base its charge may have run out CHARGING IMPORTANT The Shark iQ Robot has a preinstalled rechargeable battery Battery should be fully charged before using It may take up to 6 hours to fully charge To charge the Power button on the side of the robot must be in the ON position I The robot will beep when charging begins NOTE When manually placing the robot on the base make sure the Charging Contacts on the bottom of the robot are touching the ones on the base and the robots dust bin is touching the debris intake on the base While the robot is charging both blue LED lights will flash When charging is complete both blue lights will illuminate steadily NOTE When picking up the robot be careful not to place fingers between the bumper and the base of the robot NOTE For best results set up on bare floor or thin carpet NOTE Do not place base against heating elements or baseboards or in direct sunlight NOTE The robot makes a loud noise when it empties its debris into the base This is normal and not a cause for concern 5 ft 3 ft 3 ft SharkMat for use on carpet
• Page 8 - English - : sharkcleancomsharkcleancom CHARGE INDICATOR LIGHTS NOTE If the low charge light is blinking red there is not enough charge for the robot to return to the base Manually place the robot on the base The blue indicator lights on the robot show how much charge is remaining While the robot is charging both blue LED lights will flash When charging is complete both blue lights will illuminate steadily It may take up to 6 hours to fully charge your robot BUTTONS AND INDICATOR LIGHTS CHARGE INDICATOR LIGHTS Display the amount of charge remaining in the battery ERROR INDICATOR See Troubleshooting section for full list of error codes WIFI INDICATOR Blue light connected to WiFi Red light not connected Flashing blue setup mode No light not set up yet NAVIGATION MODULE Please keep clear and do not cover Upwardfacing sensor aids advanced navigation In Use Full Charge Blue Partial Charge Blue Low Charge Red While Charging Blue No Charge or O DOCK BUTTON Press to stop cleaning and send robot back to the charging base EVACUATE amp RESUME Press and hold the DOCK button for 15 seconds to turn Evacuate amp Resume ON or OFF CLEAN BUTTON Press to begin a cleaning session Press again to stop RECHARGE amp RESUME Press and hold the CLEAN button for 15 seconds to turn Recharge amp Resume ON or OFF The Recharge amp Resume function is turned OFF by default Turn ON Recharge amp Resume for complete coverage if your homes floor plan is bigger than 1500 sq ft Your robot will return to the base recharge and can pick up cleaning where it left o Turn ON Evacuate amp Resume for homes with pets Your robot will return to the base to empty the dust bin after 30 minutes then resume cleaning where it left o NOTE If your floor plan is smaller than 1000 sq ft we recommend that you DO NOT use the Evacuate amp Resume function
• Page 9 - English - : sharkcleancomsharkcleancom CHARGE INDICATOR LIGHTS NOTE If the low charge light is blinking red there is not enough charge for the robot to return to the base Manually place the robot on the base The blue indicator lights on the robot show how much charge is remaining While the robot is charging both blue LED lights will flash When charging is complete both blue lights will illuminate steadily It may take up to 6 hours to fully charge your robot BUTTONS AND INDICATOR LIGHTS CHARGE INDICATOR LIGHTS Display the amount of charge remaining in the battery ERROR INDICATOR See Troubleshooting section for full list of error codes WIFI INDICATOR Blue light connected to WiFi Red light not connected Flashing blue setup mode No light not set up yet NAVIGATION MODULE Please keep clear and do not cover Upwardfacing sensor aids advanced navigation In Use Full Charge Blue Partial Charge Blue Low Charge Red While Charging Blue No Charge or O DOCK BUTTON Press to stop cleaning and send robot back to the charging base EVACUATE amp RESUME Press and hold the DOCK button for 15 seconds to turn Evacuate amp Resume ON or OFF CLEAN BUTTON Press to begin a cleaning session Press again to stop RECHARGE amp RESUME Press and hold the CLEAN button for 15 seconds to turn Recharge amp Resume ON or OFF The Recharge amp Resume function is turned OFF by default Turn ON Recharge amp Resume for complete coverage if your homes floor plan is bigger than 1500 sq ft Your robot will return to the base recharge and can pick up cleaning where it left o Turn ON Evacuate amp Resume for homes with pets Your robot will return to the base to empty the dust bin after 30 minutes then resume cleaning where it left o NOTE If your floor plan is smaller than 1000 sq ft we recommend that you DO NOT use the Evacuate amp Resume function
• Page 10 - English - : sharkcleancomsharkcleancom PREP YOUR HOME MAPPING AND NAVIGATION MANUAL CLEANING MODE To manually start a cleaning cycle press the Clean button on the robot or on the mobile app To stop the robot before it finishes cleaning and automatically returns to the base press the Dock button NOTE Scheduling is one of many features that are only available in the app Your robot uses an array of sensors to navigate around walls furniture legs and other obstacles while it cleans To prevent the robot from bumping into objects or navigating to areas you dont want it to use the included BotBoundary strips For best results prepare your home as indicated below and schedule a daily cleaning to ensure all floor areas are regularly maintained Clean Dock OBSTRUCTIONS Clear cords and small objects from floors and open interior doors to ensure a complete map of your home SCHEDULING For a constant state of clean set up a wholehome cleaning schedule in the app THRESHOLDS Your robot may have trouble clearing some thresholds higher than an inch Block o high thresholds with the included BotBoundary strips AVOID MOVING THE ROBOT OR BASE While your robot is cleaning do not pick it up and move it or move the charging base this could impact the robots ability to map your home STAIRS Your robots cli sensors will prevent it from falling o ledges For the cli sensors to work properly all runners rugs or carpets must be at least 8 inches from any stairs or extend over the edge of the stairs CHECK BASE FILL LEVEL During the first few weeks your robot will empty more often than usual Check the fill level regularly The dust bin is designed to hold up to 15 days worth of debris but home environments vary and the bin may fill up quicker in some homes 4inch Min RUMPELSTILTSKIN Schedule History EDIT OPTIONS MapsControl Shark Kitchen Living Room Dining Room o m NOTE Be sure to charge the robot completely before its first cleaning so that it can explore map and clean as much of your home as possible It may take up to 6 hours to fully charge the robot NOTE Avoid picking up and moving the robot or base If either are relocated the robot may not be able to follow its intelligent cleaning path or find its way back to the base If the robot is picked up or moved for any reason it should be returned to within 6 inches of its last location NOTE BotBoundary strips must be placed flatside down NOTE Block o all carpeted stairs with BotBoundary strips As it cleans your robot will create a map of your home It may take several cleanings for the robot to finish its mapping Once mapping is complete an Interactive Map of your floor plan will be available on the app The interactive map in the app allows you to name rooms then select which rooms to clean and send the robot to immediately clean one specific location As cleanings continue the robot will update and refine its path to provide optimized cleaning coverage After each use a cleaning report will be available in the app BOTBOUNDARY STRIPS PREPPING YOUR HOME USING BOTBOUNDARY STRIPS Use the BotBoundary strips to quickly and easily create nogo zones to keep your robot out of the areas you would like it to avoid These may include Near power cords In front of thresholds higher than an inch USAGE INSTRUCTIONS 1 You can cut BotBoundary strips to shorten them as needed 18inch minimum If cutting a strip make sure its still long enough to cover the entire area you need to block o Gaps may cause BotBoundary strips to malfunction 2 Make sure each BotBoundary strip lies completely flat against the floor with no overlapping NOTE DO NOT place BotBoundary strips on top of one another 3 For best results place the strips between fixed objects like furniture legs or door frames or make a closed loop around an obstacle 18 Minimum BotBoundary strip BotBoundary strips BotBoundary strips
• Page 11 - English - : sharkcleancomsharkcleancom PREP YOUR HOME MAPPING AND NAVIGATION MANUAL CLEANING MODE To manually start a cleaning cycle press the Clean button on the robot or on the mobile app To stop the robot before it finishes cleaning and automatically returns to the base press the Dock button NOTE Scheduling is one of many features that are only available in the app Your robot uses an array of sensors to navigate around walls furniture legs and other obstacles while it cleans To prevent the robot from bumping into objects or navigating to areas you dont want it to use the included BotBoundary strips For best results prepare your home as indicated below and schedule a daily cleaning to ensure all floor areas are regularly maintained Clean Dock OBSTRUCTIONS Clear cords and small objects from floors and open interior doors to ensure a complete map of your home SCHEDULING For a constant state of clean set up a wholehome cleaning schedule in the app THRESHOLDS Your robot may have trouble clearing some thresholds higher than an inch Block o high thresholds with the included BotBoundary strips AVOID MOVING THE ROBOT OR BASE While your robot is cleaning do not pick it up and move it or move the charging base this could impact the robots ability to map your home STAIRS Your robots cli sensors will prevent it from falling o ledges For the cli sensors to work properly all runners rugs or carpets must be at least 8 inches from any stairs or extend over the edge of the stairs CHECK BASE FILL LEVEL During the first few weeks your robot will empty more often than usual Check the fill level regularly The dust bin is designed to hold up to 15 days worth of debris but home environments vary and the bin may fill up quicker in some homes 4inch Min RUMPELSTILTSKIN Schedule History EDIT OPTIONS MapsControl Shark Kitchen Living Room Dining Room o m NOTE Be sure to charge the robot completely before its first cleaning so that it can explore map and clean as much of your home as possible It may take up to 6 hours to fully charge the robot NOTE Avoid picking up and moving the robot or base If either are relocated the robot may not be able to follow its intelligent cleaning path or find its way back to the base If the robot is picked up or moved for any reason it should be returned to within 6 inches of its last location NOTE BotBoundary strips must be placed flatside down NOTE Block o all carpeted stairs with BotBoundary strips As it cleans your robot will create a map of your home It may take several cleanings for the robot to finish its mapping Once mapping is complete an Interactive Map of your floor plan will be available on the app The interactive map in the app allows you to name rooms then select which rooms to clean and send the robot to immediately clean one specific location As cleanings continue the robot will update and refine its path to provide optimized cleaning coverage After each use a cleaning report will be available in the app BOTBOUNDARY STRIPS PREPPING YOUR HOME USING BOTBOUNDARY STRIPS Use the BotBoundary strips to quickly and easily create nogo zones to keep your robot out of the areas you would like it to avoid These may include Near power cords In front of thresholds higher than an inch USAGE INSTRUCTIONS 1 You can cut BotBoundary strips to shorten them as needed 18inch minimum If cutting a strip make sure its still long enough to cover the entire area you need to block o Gaps may cause BotBoundary strips to malfunction 2 Make sure each BotBoundary strip lies completely flat against the floor with no overlapping NOTE DO NOT place BotBoundary strips on top of one another 3 For best results place the strips between fixed objects like furniture legs or door frames or make a closed loop around an obstacle 18 Minimum BotBoundary strip BotBoundary strips BotBoundary strips
• Page 12 - English - : sharkcleancomsharkcleancom MAINTENANCE EMPTYING THE ROBOT DUST BIN Press the Dust Bin Release Tabs and slide out the dust bin CAUTION Turn o power before performing any maintenance To avoid spills be sure to hold the dust bin in an upright position Pinch and lift to open the lid Empty debris and dust into trash Look between the filter and plastic shield and make sure there is no debris buildup Remove and clean any debris buildup as needed with a dry cloth or soft brush USING THE SHARK IQ ROBOT Get the most out of your Shark iQ Robot with these app features Interactive Map Your robot knows where it is in your home Identify rooms for Room Select Room Select Immediately send your robot directly to any room on that floor Recharge and Resume Use Recharge and Resume to help ensure complete multiroom coverage in your home Scheduling Set wholehome cleanings for any time any day Control From Anywhere Wherever you are youre in control of your robot Cleaning Reports Each time your robot cleans your app will generate a cleaning report Volume Control You can adjust the volume level of your robots audio notifications Search for SharkClean in the app store and download the app to your iPhone TM or Android TM ERROR CODE PROBLEM RED WiFi indicator RED Flashing Wrong password for WiFi Flashing red WiFi RED SSID cannot be found try connecting again WiFi Flashing RED alternately Wrong user name or password for your Shark account WiFi Flashing RED at the same time Cannot connect to WiFi USING THE SHARKCLEAN APP AND VOICE CONTROLS SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA Visit sharkcleancomapp for setup instructions which include how to enable Shark Skill for Amazon Alexa and using with Google Assistant Google Assistant OK Google tell Shark to start cleaning OK Google tell Shark to pause my robot OK Google tell Shark to send my robot to the dock Amazon Alexa Alexa tell Shark to start cleaning Alexa tell Shark to pause my robot Alexa tell Shark to send my robot to the dock Please visit sharkcleancomapp or call 18882285531 for answers to all your app questions RUMPELSTILTSKIN Schedule History EDIT OPTIONS MapsControl Shark Kitchen Living Room Dining Room o m WIFI TROUBLESHOOTING To use the app your phone must be connected to a 24GHz network The app will only work on a 24GHz network Typical home WiFi networks support both 24GHz and 5GHz Do not use a VPN or a proxy server Make sure WiFi isolation is turned o on the router If you cannot connect call 18882285531 STILL CANT CONNECT Restart your phone Reboot your robot Make sure the power switch on the back of the BASE is in the ON position Press the power button on the side of the ROBOT to the OFF position for 10 seconds then press it again to turn power back ON Reboot your router Unplug the router power cable for 30 seconds then plug it back in Allow several minutes for your router to reboot completely
• Page 13 - English - : sharkcleancomsharkcleancom MAINTENANCE EMPTYING THE ROBOT DUST BIN Press the Dust Bin Release Tabs and slide out the dust bin CAUTION Turn o power before performing any maintenance To avoid spills be sure to hold the dust bin in an upright position Pinch and lift to open the lid Empty debris and dust into trash Look between the filter and plastic shield and make sure there is no debris buildup Remove and clean any debris buildup as needed with a dry cloth or soft brush USING THE SHARK IQ ROBOT Get the most out of your Shark iQ Robot with these app features Interactive Map Your robot knows where it is in your home Identify rooms for Room Select Room Select Immediately send your robot directly to any room on that floor Recharge and Resume Use Recharge and Resume to help ensure complete multiroom coverage in your home Scheduling Set wholehome cleanings for any time any day Control From Anywhere Wherever you are youre in control of your robot Cleaning Reports Each time your robot cleans your app will generate a cleaning report Volume Control You can adjust the volume level of your robots audio notifications Search for SharkClean in the app store and download the app to your iPhone TM or Android TM ERROR CODE PROBLEM RED WiFi indicator RED Flashing Wrong password for WiFi Flashing red WiFi RED SSID cannot be found try connecting again WiFi Flashing RED alternately Wrong user name or password for your Shark account WiFi Flashing RED at the same time Cannot connect to WiFi USING THE SHARKCLEAN APP AND VOICE CONTROLS SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA Visit sharkcleancomapp for setup instructions which include how to enable Shark Skill for Amazon Alexa and using with Google Assistant Google Assistant OK Google tell Shark to start cleaning OK Google tell Shark to pause my robot OK Google tell Shark to send my robot to the dock Amazon Alexa Alexa tell Shark to start cleaning Alexa tell Shark to pause my robot Alexa tell Shark to send my robot to the dock Please visit sharkcleancomapp or call 18882285531 for answers to all your app questions RUMPELSTILTSKIN Schedule History EDIT OPTIONS MapsControl Shark Kitchen Living Room Dining Room o m WIFI TROUBLESHOOTING To use the app your phone must be connected to a 24GHz network The app will only work on a 24GHz network Typical home WiFi networks support both 24GHz and 5GHz Do not use a VPN or a proxy server Make sure WiFi isolation is turned o on the router If you cannot connect call 18882285531 STILL CANT CONNECT Restart your phone Reboot your robot Make sure the power switch on the back of the BASE is in the ON position Press the power button on the side of the ROBOT to the OFF position for 10 seconds then press it again to turn power back ON Reboot your router Unplug the router power cable for 30 seconds then plug it back in Allow several minutes for your router to reboot completely
• Page 14 - English - : sharkcleancomsharkcleancom MAINTENANCE MAINTENANCE EMPTYING THE BASE DUST BIN The Base Dust Bin holds up to 30 days worth of dust and debris Empty the bin when the debris level approaches the max fill line To detach it press the Release button on top of the handle then slide out the bin To empty the bin hold it over a trash can and press the Empty button on the side CLEANING AND REPLACING THE ROBOT FILTER Remove and empty the robot dust bin Clean any hair or debris o the AntiTangle Comb on the back of the dust bin Pull filter out of the dust bin by the tabs Lightly tap the filter to remove dust and debris Reinsert the filter into the robot dust bin then slide the dust bin back into the robot For optimal suction power regularly clean and replace the filter inside the robots dust bin See sharkaccessoriescom for replacement filters IMPORTANT DO NOT use water to clean the robot filter NOTE Make sure to insert the dust bin completely until it clicks into place
• Page 15 - English - : sharkcleancomsharkcleancom MAINTENANCE MAINTENANCE EMPTYING THE BASE DUST BIN The Base Dust Bin holds up to 30 days worth of dust and debris Empty the bin when the debris level approaches the max fill line To detach it press the Release button on top of the handle then slide out the bin To empty the bin hold it over a trash can and press the Empty button on the side CLEANING AND REPLACING THE ROBOT FILTER Remove and empty the robot dust bin Clean any hair or debris o the AntiTangle Comb on the back of the dust bin Pull filter out of the dust bin by the tabs Lightly tap the filter to remove dust and debris Reinsert the filter into the robot dust bin then slide the dust bin back into the robot For optimal suction power regularly clean and replace the filter inside the robots dust bin See sharkaccessoriescom for replacement filters IMPORTANT DO NOT use water to clean the robot filter NOTE Make sure to insert the dust bin completely until it clicks into place
• Page 16 - English - : sharkcleancomsharkcleancom MAINTENANCE SELFCLEANING BRUSHROLL MAINTENANCE To access the brushroll push up on the tabs on the brushroll access door then lift o the door Lift out the brushroll and clean o any debris Reinstall the brushroll inserting the flat end first Close the brushroll access door and press down until both sides click into place NOTE When cutting away debris be sure not to cut the brushroll NOTE Replace brushroll every 6 to 12 months or when visibly worn See sharkaccessoriescom for replacement parts NOTE The premotor foam and felt filters should be replaced every 25 years The postmotor filter should be replaced every 3 years NOTE Clean the mesh filter inside the dust bin with a small brush once a month CLEAN POSTMOTOR FILTER EVERY YEAR Press the button at the top of the Filter Door then tilt the door and lift it o Remove the PostMotor Filter from the base To reinstall the postmotor filter insert it into the base and replace the filter door CLEAN PREMOTOR FILTERS ONCE A MONTH To access the premotor filters remove the cover on the side of the base Press both slots at the same time and pull o the cover Lift out the foam filter by the handle and then remove the felt filter underneath Tap the filters clean over the trash then rinse them with cold water only as soap or other cleaners may damage them Allow the filters to airdry for 24 hours before reinstalling The filters must be installed correctly for the base to work properly Reinsert the felt filter first then the foam filter To reattach the cover align the bottom of the cover with the slot on the base and press firmly until it clicks into place For best results regularly clean and replace the filters in the base To clean filters rinse with cold water ONLY to prevent damage from cleaning chemicals Allow all filters to airdry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electricparts The SelfCleaning Brushroll removes debris over time as it cleans If some debris remains wrapped around the brushroll continue cleaning to allow the brushroll to remove it If some debris remains on the brushroll after continued cleaning follow the steps below to remove it CLEANING AND REPLACING THE BASE FILTERS IMPORTANT DO NOT use soap when cleaning the filters Filter Door
• Page 17 - English - : sharkcleancomsharkcleancom MAINTENANCE SELFCLEANING BRUSHROLL MAINTENANCE To access the brushroll push up on the tabs on the brushroll access door then lift o the door Lift out the brushroll and clean o any debris Reinstall the brushroll inserting the flat end first Close the brushroll access door and press down until both sides click into place NOTE When cutting away debris be sure not to cut the brushroll NOTE Replace brushroll every 6 to 12 months or when visibly worn See sharkaccessoriescom for replacement parts NOTE The premotor foam and felt filters should be replaced every 25 years The postmotor filter should be replaced every 3 years NOTE Clean the mesh filter inside the dust bin with a small brush once a month CLEAN POSTMOTOR FILTER EVERY YEAR Press the button at the top of the Filter Door then tilt the door and lift it o Remove the PostMotor Filter from the base To reinstall the postmotor filter insert it into the base and replace the filter door CLEAN PREMOTOR FILTERS ONCE A MONTH To access the premotor filters remove the cover on the side of the base Press both slots at the same time and pull o the cover Lift out the foam filter by the handle and then remove the felt filter underneath Tap the filters clean over the trash then rinse them with cold water only as soap or other cleaners may damage them Allow the filters to airdry for 24 hours before reinstalling The filters must be installed correctly for the base to work properly Reinsert the felt filter first then the foam filter To reattach the cover align the bottom of the cover with the slot on the base and press firmly until it clicks into place For best results regularly clean and replace the filters in the base To clean filters rinse with cold water ONLY to prevent damage from cleaning chemicals Allow all filters to airdry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electricparts The SelfCleaning Brushroll removes debris over time as it cleans If some debris remains wrapped around the brushroll continue cleaning to allow the brushroll to remove it If some debris remains on the brushroll after continued cleaning follow the steps below to remove it CLEANING AND REPLACING THE BASE FILTERS IMPORTANT DO NOT use soap when cleaning the filters Filter Door
• Page 18 - English - : sharkcleancomsharkcleancom CLEANING SENSORS AND CHARGING PADS CLEANING SIDE BRUSHES MAINTENANCE Carefully unwind and remove any string or hair wrapped around brushes Gently wipe brushes with a dry cloth To reinstall snap the brushes over the pegs Spin the brushes manually to make sure they are installed correctly CLEAN SENSORS AND CHARGING PADS AS NEEDED With a dry cloth gently dust o the sensors and pads located on the bottom of the robot and on the base NOTE Remove and replace any side brushes that are bent or damaged To remove a brush lift it o its peg NOTE Tools may be required to pry o front caster wheel NOTE Brush not included IMPORTANT The robot uses cli sensors to avoid stairs and other steep drops Sensors may work less eectively when they are dirty For best results clean sensors regularly CLEAN SIDE BRUSHES AS NEEDED CLEANING THE WHEELS MAINTENANCE Pull the Front Caster Wheel from its housing and remove any debris buildup REMOVE AND CLEAN THE FRONT CASTER WHEEL AS NEEDED See sharkaccessoriescom for replacement parts Clean the wheel housing then reinsert the caster wheel Periodically clean the drive wheels and the housing around them To clean rotate each drive wheel while dusting
• Page 19 - English - : sharkcleancomsharkcleancom CLEANING SENSORS AND CHARGING PADS CLEANING SIDE BRUSHES MAINTENANCE Carefully unwind and remove any string or hair wrapped around brushes Gently wipe brushes with a dry cloth To reinstall snap the brushes over the pegs Spin the brushes manually to make sure they are installed correctly CLEAN SENSORS AND CHARGING PADS AS NEEDED With a dry cloth gently dust o the sensors and pads located on the bottom of the robot and on the base NOTE Remove and replace any side brushes that are bent or damaged To remove a brush lift it o its peg NOTE Tools may be required to pry o front caster wheel NOTE Brush not included IMPORTANT The robot uses cli sensors to avoid stairs and other steep drops Sensors may work less eectively when they are dirty For best results clean sensors regularly CLEAN SIDE BRUSHES AS NEEDED CLEANING THE WHEELS MAINTENANCE Pull the Front Caster Wheel from its housing and remove any debris buildup REMOVE AND CLEAN THE FRONT CASTER WHEEL AS NEEDED See sharkaccessoriescom for replacement parts Clean the wheel housing then reinsert the caster wheel Periodically clean the drive wheels and the housing around them To clean rotate each drive wheel while dusting
• Page 20 - English - : sharkcleancomsharkcleancom REPLACEMENT PARTS ROBOT REPLACEMENT PARTS BASE REPLACEMENT PARTS Filter SelfCleaning Brushroll Side Brushes Robot Dust Bin Brushroll Door Battery NOTE To order replacement parts and filters visit sharkaccessoriescom Replacement PostMotor Filter TROUBLESHOOTING MAINTENANCE If any error lights are illuminated or flashing on your Shark iQ Robot see the error code chart below For all other issues please call Customer Service at 18882285531 CAUTION Turn o power before performing any maintenance ERROR CODE ERROR NUMBER SOLUTION CLEAN RED flashing Robot may be stuck on an obstacle Move robot to a new location on a level surface DOCK RED flashing Front bumper may be jammed Clean the bumper and make sure it moves in and out freely CLEAN BLUE DOCK RED solid BotBoundary error Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again CLEAN RED DOCK BLUE flashing Cli sensor error Move your robot to a new location and clean its cli sensors CLEAN RED DOCK RED flashing Robot dust bin needs to be reinstalled Insert the dust bin until it clicks in place DOCK RED RED flashing Side brush is stuck Remove any debris from around the side brushes so they move freely CLEAN RED DOCK RED RED flashing A drive wheel is stuck Clean the wheels and remove any debris wrapped around the axles so they can move freely CLEAN RED DOCK BLUE alternating Robot is stuck Move your robot to a new location and make sure the front bumper moves in and out freely CLEAN BLUE RED flashing Blockage in brushroll Remove any debris from around the brushroll so that it can spin freely CLEAN RED DOCK BLUE RED flashing Robot has encountered an error while booting Please turn the power o and back on CLEAN BLUE DOCK RED flashing Make sure your base indicator light turns blue to confirm your robot is placed on the base correctly BATTERY ICON RED flashing Battery is critically low and needs recharging Please pick up your robot and place it on the base Make sure the base indicator light turns blue to confirm your robot is placed on the base correctly CLEAN RED RED alternating Blockage in brushroll Remove any debris from around the brushroll so that it can spin freely DOCK RED FLASHING RED solid Blockage in dust bin Check base and robot dust bin for clogs Clear any debris and reinstall the dust bin ensuring that it clicks into place DOCK BLUE RED flashing Robot has encountered an error while charging Please make sure you are using the correct power cord for the base CLEAN RED RED flashing Suction motor failure Remove and empty the dust bin clean the filters and remove blockages CLEAN BLUE DOCK RED RED flashing Wheel motor encoder failure Please contact Shark Customer Service at 18882285531 Base Dust Bin SelfEmpty Base BotBoundary PreMotor Foam amp Felt Filter Kit
• Page 21 - English - : sharkcleancomsharkcleancom REPLACEMENT PARTS ROBOT REPLACEMENT PARTS BASE REPLACEMENT PARTS Filter SelfCleaning Brushroll Side Brushes Robot Dust Bin Brushroll Door Battery NOTE To order replacement parts and filters visit sharkaccessoriescom Replacement PostMotor Filter TROUBLESHOOTING MAINTENANCE If any error lights are illuminated or flashing on your Shark iQ Robot see the error code chart below For all other issues please call Customer Service at 18882285531 CAUTION Turn o power before performing any maintenance ERROR CODE ERROR NUMBER SOLUTION CLEAN RED flashing Robot may be stuck on an obstacle Move robot to a new location on a level surface DOCK RED flashing Front bumper may be jammed Clean the bumper and make sure it moves in and out freely CLEAN BLUE DOCK RED solid BotBoundary error Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again CLEAN RED DOCK BLUE flashing Cli sensor error Move your robot to a new location and clean its cli sensors CLEAN RED DOCK RED flashing Robot dust bin needs to be reinstalled Insert the dust bin until it clicks in place DOCK RED RED flashing Side brush is stuck Remove any debris from around the side brushes so they move freely CLEAN RED DOCK RED RED flashing A drive wheel is stuck Clean the wheels and remove any debris wrapped around the axles so they can move freely CLEAN RED DOCK BLUE alternating Robot is stuck Move your robot to a new location and make sure the front bumper moves in and out freely CLEAN BLUE RED flashing Blockage in brushroll Remove any debris from around the brushroll so that it can spin freely CLEAN RED DOCK BLUE RED flashing Robot has encountered an error while booting Please turn the power o and back on CLEAN BLUE DOCK RED flashing Make sure your base indicator light turns blue to confirm your robot is placed on the base correctly BATTERY ICON RED flashing Battery is critically low and needs recharging Please pick up your robot and place it on the base Make sure the base indicator light turns blue to confirm your robot is placed on the base correctly CLEAN RED RED alternating Blockage in brushroll Remove any debris from around the brushroll so that it can spin freely DOCK RED FLASHING RED solid Blockage in dust bin Check base and robot dust bin for clogs Clear any debris and reinstall the dust bin ensuring that it clicks into place DOCK BLUE RED flashing Robot has encountered an error while charging Please make sure you are using the correct power cord for the base CLEAN RED RED flashing Suction motor failure Remove and empty the dust bin clean the filters and remove blockages CLEAN BLUE DOCK RED RED flashing Wheel motor encoder failure Please contact Shark Customer Service at 18882285531 Base Dust Bin SelfEmpty Base BotBoundary PreMotor Foam amp Felt Filter Kit
• Page 22 - English - : sharkcleancomsharkcleancom ENDUSER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE CONTINUING WITH THIS PROGRAM INSTALL OR USE OF THIS PRODUCT SharkNinja Operating LLCs SharkNinja EndUser License Agreement EULA is a legal agreement between You either a single entity or an individual and SharkNinja for SharkNinjas Software Applications including those installed by You onto your SharkNinja products or already installed on your device including all firmware referred hereafter as SN APPS By installing copying checking a box clicking a button confirming your agreement to these terms or otherwise continuing to use the SN APPS You agree to be bound by the terms of this EULA This license agreement represents the entire agreement concerning SN APPS between You and SharkNinja and it supersedes any prior proposal representation or understanding between the parties If You do not agree to the terms of this EULA do not install or use the SN APPS or this product The SN APPS are protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties 1 GRANT OF LICENSE The SN APPS are licensed as follows 11 Installation and Use SharkNinja grants You the right to download install and use SN APPS on the specified platform for which the SN APP was designed and in connection with SharkNinja products with which the SN APPS are designed to operate SN Devices 12 Backup Copies You may also make a copy of SN APPS downloaded and installed by You for backup and archival purposes 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS 21 Maintenance of Copyright Notices You must not remove or alter any copyright notices on any and all copies of the SN APPS 22 Distribution You may not distribute copies of the SN APPS to third parties 23 Prohibition on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble SN APPS except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation 24 Rental You may not rent lease or lend SN APPS without written permission from SharkNinja 25 NOT FOR RESALE SOFTWARE Applications identified as Not for Resale or NFR may not be resold transferred or used for any purpose other than demonstration test or evaluation 26 Support Services SharkNinja may provide You with support services related to SN APPS Support Services Any supplemental software code provided to You as part of the Support Services shall be considered part of SN APPS and subject to the terms and conditions of this EULA 27 Compliance with Applicable Laws You must comply with all applicable laws regarding use of SN APPS 3 UPDATES SharkNinja may provide You with upgrades or updates to SN APPS This EULA will govern any upgrades provided by SharkNinja that replace andor supplement SN APPS unless such upgrade is accompanied by a separate EULA in which case the terms of that EULA will govern If You decide not to download and use an upgrade or update provided by SharkNinja You understand that You could put SN Apps at risk to serious security threats or cause SN Apps to become unusable or unstable 4 DATA AND PRIVACY SharkNinja is committed to ensuring your privacy by adhering to high standards of fairness and integrity We are committed to keeping our customers informed about how we use the information we gather from You through the use of each of our websites or SN APPS Our privacy practices are described in SharkNinjas Privacy Policy as well as in separate notices given when an app product or service is purchased or downloaded By using SN APPs or providing us with your personal information You are accepting and consenting to the practices terms and conditions described in SharkNinjas Privacy Policy At all times your information will be treated in accordance with the SharkNinja Privacy Policy which is incorporated by reference into this EULA and can be viewed at the following URL httpwwwsharkninjacomprivacypolicy 5 THIRDPARTY APPLICATION LIBRARIES AND EMBEDDED SOFTWARE 51 You acknowledge that Ayla Networks Inc Ayla has provided certain application libraries that have been embedded into SN APPS Ayla Application Libraries and enables SN Devices to connect to the Ayla Cloud Service Ayla Embedded Software 52 You will not use the Ayla Application Libraries except as an incorporated portion of SN APPS unmodified from the form provided to You 53 You will not use the Ayla Embedded Software except as an incorporated portion of SN Devices unmodified from the form provided to You 54 You will not modify adapt translate or create derivative works based on or decompile disassemble reverse engineer or otherwise attempt to derive the source code or underlying algorithms of the Ayla Application Libraries or the Ayla Embedded Software 55 SharkNinja retains all ownership of SN APPS and the Ayla Application Libraries contained therein and any software installed on SN Devices including the Ayla Embedded Software and only a license thereto is granted to You for use in connection with the SN APPS and SN Devices ENDUSER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE 56 You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gain unauthorized access to or use of the systemsservices of SharkNinjas other licensors nor will You transmit viruses worms Trojan horses time bombs spyware malware cancelbots passive collection mechanisms robots data mining software or any other malicious or invasive code or program into the systemsservices of SharkNinjas other licensors 57 You will not use the Ayla Application Libraries or Ayla Embedded Software to interfere with breach or circumvent any security feature authentication feature or any other feature that restricts or enforces limitations on the use of or access to the systemsservices of SharkNinjas other licensors 58 You will not probe attack scan or test the vulnerability of the systemsservices of SharkNinjas other licensors 59 SharkNinjas other licensors of the SN APPS Ayla Application Libraries and the Ayla Embedded Software are the express thirdparty beneficiaries of this EULA and the provisions of this Section of this EULA are made expressly for the benefit of such licensors and are enforceable by such licensors 6 TERMINATION Without prejudice to any other rights SharkNinja may terminate this EULA if You fail to comply with the terms and conditions of this EULA In such event You must destroy all copies of SN APPS in your possession 7 COPYRIGHT All title including but not limited to copyrights in and to SN APPS and any copies thereof are owned by SharkNinja or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of SN APPS are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This EULA grants You no rights to use such content All rights not expressly granted are reserved by SharkNinja 8 OPEN SOURCE SOFTWARE You hereby acknowledge that SN APPS may contain software that is subject to open source or free software licenses Open Source Software The license granted by this EULA does not apply to Open Source Software contained in the SN APPS Rather the terms and conditions in the applicable Open Source Software license shall apply to the Open Source Software Nothing in this EULA limits your rights under or grants You rights that supersede any Open Source Software license You acknowledge that the Open Source Software license is solely between You and the applicable licensor of the Open Source Software To the extent the terms of the licenses applicable to the Open Source Software require SharkNinja to provide the Open Source Software in either source or executable form or to provide copies of applicable license terms or other required information You may obtain a copy of the software by contacting SharkNinja at the below physical address Additional information about the Open Source Software and its terms of use may be found at wwwsharkcleancomopensource 9 NO WARRANTIES SharkNinja expressly disclaims any warranty for SN APPS Ayla Application Libraries or Ayla Embedded Software SN APPS Ayla Application Libraries and Ayla Embedded Software are provided As Is without any express or implied warranty of any kind including but not limited to any warranties of merchantability noninfringement fitness of a particular purpose or title SharkNinja does not warrant or assume responsibility for the accuracy or completeness of any information text graphics links or other items contained within the SN APPS SharkNinja makes no warranties respecting any harm that may be caused by the transmission of a computer virus worm logic bomb or other such computer program SharkNinja further expressly disclaims any warranty or representation to any third party 10 LIMITATION OF LIABILITY In no event shall SharkNinja or its suppliers be liable for any special incidental punitive indirect or consequential damages whatsoever including but not limited to damages for loss of profits or confidential or other information for business interruption for personal injury for loss of privacy for failure to meet any duty including of good faith or of reasonable care for negligence and for any other pecuniary or other loss whatsoever arising out of or in any way related to the use of or inability to use SN Devices or SN APPS the provision of or failure to provide support or other services information software and related content through the product or otherwise arising out of the use of SN APPS or otherwise under or in connection with any provision of this EULA even in the event of the fault tort including negligence strict liability breach of contract or breach of warranty of SharkNinja or any supplier and even if SharkNinja or any supplier has been advised of the possibility of such damages SharkNinja shall have no liability with respect to the content of the SN APPS or any part thereof including but not limited to errors or omissions contained therein libel infringements of rights of publicity privacy trademark rights business interruption personal injury loss of privacy moral rights or the disclosure of confidential information 11 APPLICABLE LAW The laws of the Commonwealth of Massachusetts will govern this EULA and You hereby consent to exclusive jurisdiction and venue in the state and federal courts sitting in the Commonwealth of Massachusetts 12 ASSIGNMENT SharkNinja may assign this EULA without notice to Licensor 13 ENTIRE AGREEMENT This EULA including any addendum or amendment to this EULA which is included with the SN Devices is the entire agreement between You and SharkNinja relating to the SN APPS and supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to the SN APPS or any other subject matter covered by this EULA To the extent the terms of any SharkNinja policies or programs for support services conflict with the terms of this EULA the terms of this EULA shall control If You have questions regarding this EULA please contact SharkNinja at 89 A Street Suite 100 Needham MA 02494
• Page 23 - English - : sharkcleancomsharkcleancom ENDUSER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE CONTINUING WITH THIS PROGRAM INSTALL OR USE OF THIS PRODUCT SharkNinja Operating LLCs SharkNinja EndUser License Agreement EULA is a legal agreement between You either a single entity or an individual and SharkNinja for SharkNinjas Software Applications including those installed by You onto your SharkNinja products or already installed on your device including all firmware referred hereafter as SN APPS By installing copying checking a box clicking a button confirming your agreement to these terms or otherwise continuing to use the SN APPS You agree to be bound by the terms of this EULA This license agreement represents the entire agreement concerning SN APPS between You and SharkNinja and it supersedes any prior proposal representation or understanding between the parties If You do not agree to the terms of this EULA do not install or use the SN APPS or this product The SN APPS are protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties 1 GRANT OF LICENSE The SN APPS are licensed as follows 11 Installation and Use SharkNinja grants You the right to download install and use SN APPS on the specified platform for which the SN APP was designed and in connection with SharkNinja products with which the SN APPS are designed to operate SN Devices 12 Backup Copies You may also make a copy of SN APPS downloaded and installed by You for backup and archival purposes 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS 21 Maintenance of Copyright Notices You must not remove or alter any copyright notices on any and all copies of the SN APPS 22 Distribution You may not distribute copies of the SN APPS to third parties 23 Prohibition on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble SN APPS except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation 24 Rental You may not rent lease or lend SN APPS without written permission from SharkNinja 25 NOT FOR RESALE SOFTWARE Applications identified as Not for Resale or NFR may not be resold transferred or used for any purpose other than demonstration test or evaluation 26 Support Services SharkNinja may provide You with support services related to SN APPS Support Services Any supplemental software code provided to You as part of the Support Services shall be considered part of SN APPS and subject to the terms and conditions of this EULA 27 Compliance with Applicable Laws You must comply with all applicable laws regarding use of SN APPS 3 UPDATES SharkNinja may provide You with upgrades or updates to SN APPS This EULA will govern any upgrades provided by SharkNinja that replace andor supplement SN APPS unless such upgrade is accompanied by a separate EULA in which case the terms of that EULA will govern If You decide not to download and use an upgrade or update provided by SharkNinja You understand that You could put SN Apps at risk to serious security threats or cause SN Apps to become unusable or unstable 4 DATA AND PRIVACY SharkNinja is committed to ensuring your privacy by adhering to high standards of fairness and integrity We are committed to keeping our customers informed about how we use the information we gather from You through the use of each of our websites or SN APPS Our privacy practices are described in SharkNinjas Privacy Policy as well as in separate notices given when an app product or service is purchased or downloaded By using SN APPs or providing us with your personal information You are accepting and consenting to the practices terms and conditions described in SharkNinjas Privacy Policy At all times your information will be treated in accordance with the SharkNinja Privacy Policy which is incorporated by reference into this EULA and can be viewed at the following URL httpwwwsharkninjacomprivacypolicy 5 THIRDPARTY APPLICATION LIBRARIES AND EMBEDDED SOFTWARE 51 You acknowledge that Ayla Networks Inc Ayla has provided certain application libraries that have been embedded into SN APPS Ayla Application Libraries and enables SN Devices to connect to the Ayla Cloud Service Ayla Embedded Software 52 You will not use the Ayla Application Libraries except as an incorporated portion of SN APPS unmodified from the form provided to You 53 You will not use the Ayla Embedded Software except as an incorporated portion of SN Devices unmodified from the form provided to You 54 You will not modify adapt translate or create derivative works based on or decompile disassemble reverse engineer or otherwise attempt to derive the source code or underlying algorithms of the Ayla Application Libraries or the Ayla Embedded Software 55 SharkNinja retains all ownership of SN APPS and the Ayla Application Libraries contained therein and any software installed on SN Devices including the Ayla Embedded Software and only a license thereto is granted to You for use in connection with the SN APPS and SN Devices ENDUSER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE 56 You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gain unauthorized access to or use of the systemsservices of SharkNinjas other licensors nor will You transmit viruses worms Trojan horses time bombs spyware malware cancelbots passive collection mechanisms robots data mining software or any other malicious or invasive code or program into the systemsservices of SharkNinjas other licensors 57 You will not use the Ayla Application Libraries or Ayla Embedded Software to interfere with breach or circumvent any security feature authentication feature or any other feature that restricts or enforces limitations on the use of or access to the systemsservices of SharkNinjas other licensors 58 You will not probe attack scan or test the vulnerability of the systemsservices of SharkNinjas other licensors 59 SharkNinjas other licensors of the SN APPS Ayla Application Libraries and the Ayla Embedded Software are the express thirdparty beneficiaries of this EULA and the provisions of this Section of this EULA are made expressly for the benefit of such licensors and are enforceable by such licensors 6 TERMINATION Without prejudice to any other rights SharkNinja may terminate this EULA if You fail to comply with the terms and conditions of this EULA In such event You must destroy all copies of SN APPS in your possession 7 COPYRIGHT All title including but not limited to copyrights in and to SN APPS and any copies thereof are owned by SharkNinja or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of SN APPS are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This EULA grants You no rights to use such content All rights not expressly granted are reserved by SharkNinja 8 OPEN SOURCE SOFTWARE You hereby acknowledge that SN APPS may contain software that is subject to open source or free software licenses Open Source Software The license granted by this EULA does not apply to Open Source Software contained in the SN APPS Rather the terms and conditions in the applicable Open Source Software license shall apply to the Open Source Software Nothing in this EULA limits your rights under or grants You rights that supersede any Open Source Software license You acknowledge that the Open Source Software license is solely between You and the applicable licensor of the Open Source Software To the extent the terms of the licenses applicable to the Open Source Software require SharkNinja to provide the Open Source Software in either source or executable form or to provide copies of applicable license terms or other required information You may obtain a copy of the software by contacting SharkNinja at the below physical address Additional information about the Open Source Software and its terms of use may be found at wwwsharkcleancomopensource 9 NO WARRANTIES SharkNinja expressly disclaims any warranty for SN APPS Ayla Application Libraries or Ayla Embedded Software SN APPS Ayla Application Libraries and Ayla Embedded Software are provided As Is without any express or implied warranty of any kind including but not limited to any warranties of merchantability noninfringement fitness of a particular purpose or title SharkNinja does not warrant or assume responsibility for the accuracy or completeness of any information text graphics links or other items contained within the SN APPS SharkNinja makes no warranties respecting any harm that may be caused by the transmission of a computer virus worm logic bomb or other such computer program SharkNinja further expressly disclaims any warranty or representation to any third party 10 LIMITATION OF LIABILITY In no event shall SharkNinja or its suppliers be liable for any special incidental punitive indirect or consequential damages whatsoever including but not limited to damages for loss of profits or confidential or other information for business interruption for personal injury for loss of privacy for failure to meet any duty including of good faith or of reasonable care for negligence and for any other pecuniary or other loss whatsoever arising out of or in any way related to the use of or inability to use SN Devices or SN APPS the provision of or failure to provide support or other services information software and related content through the product or otherwise arising out of the use of SN APPS or otherwise under or in connection with any provision of this EULA even in the event of the fault tort including negligence strict liability breach of contract or breach of warranty of SharkNinja or any supplier and even if SharkNinja or any supplier has been advised of the possibility of such damages SharkNinja shall have no liability with respect to the content of the SN APPS or any part thereof including but not limited to errors or omissions contained therein libel infringements of rights of publicity privacy trademark rights business interruption personal injury loss of privacy moral rights or the disclosure of confidential information 11 APPLICABLE LAW The laws of the Commonwealth of Massachusetts will govern this EULA and You hereby consent to exclusive jurisdiction and venue in the state and federal courts sitting in the Commonwealth of Massachusetts 12 ASSIGNMENT SharkNinja may assign this EULA without notice to Licensor 13 ENTIRE AGREEMENT This EULA including any addendum or amendment to this EULA which is included with the SN Devices is the entire agreement between You and SharkNinja relating to the SN APPS and supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to the SN APPS or any other subject matter covered by this EULA To the extent the terms of any SharkNinja policies or programs for support services conflict with the terms of this EULA the terms of this EULA shall control If You have questions regarding this EULA please contact SharkNinja at 89 A Street Suite 100 Needham MA 02494
• Page 24 - English - : sharkcleancomsharkcleancom ONE 1 YEAR LIMITED WARRANTY The One 1 Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC Warranty coverage applies to the original owner and to the original product only and is not transferable SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one 1 year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owners Guide subject to the following conditions and exclusions What is covered by this warranty 1 The original unit andor nonwearable components deemed defective in SharkNinjas sole discretion will be repaired or replaced up to one 1 year from the original purchase date 2 In the event a replacement unit is issued the warranty coverage ends six 6 months following the receipt date of the replacement unit or the remainder of the existing warranty whichever is later SharkNinja reserves the right to replace the unit with one of equal or greater value What is not covered by this warranty 1 Normal wear and tear of wearable parts such as foam filters filters batteries brushrolls etc which require regular maintenance andor replacement to ensure the proper functioning of your unit are not covered by this warranty Replacement parts are available for purchase at sharkaccessoriescom 2 Any unit that has been tampered with or used for commercial purposes 3 Damage caused by misuse eg vacuuming up water or other liquids abuse negligent handling failure to perform required maintenance eg not cleaning the filters or damage due to mishandling in transit 4 Consequential and incidental damages 5 Defects caused by repair persons not authorized by SharkNinja These defects include damages caused in the process of shipping altering or repairing the SharkNinja product or any of its parts when the repair is performed by a repair person not authorized by SharkNinja 6 Products purchased used or operated outside North America How to get service If your appliance fails to operate properly while in use under normal household conditions within the warranty period visit sharkcleancomsupport for product care and maintenance selfhelp Our Customer Service Specialists are also available at 18882285531 to assist with product support and warranty service options including the possibility of upgrading to our VIP warranty service options for select product categories Please register your product and have it with you when contacting Customer Service SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement A fee of 2495 subject to change will be charged when SharkNinja ships the repaired or replacement unit How to initiate a warranty claim You must call 18882285531 to initiate a warranty claim You will need the receipt as proof of purchase A Customer Service Specialist will provide you with return and packing instruction information How state law applies This warranty gives you specific legal rights and you also may have other rights that vary from state to state Some states do not permit the exclusion or limitation of incidental or consequential damages so the above may not apply to you NOTES
• Page 25 - English - : sharkcleancomsharkcleancom ONE 1 YEAR LIMITED WARRANTY The One 1 Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC Warranty coverage applies to the original owner and to the original product only and is not transferable SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one 1 year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owners Guide subject to the following conditions and exclusions What is covered by this warranty 1 The original unit andor nonwearable components deemed defective in SharkNinjas sole discretion will be repaired or replaced up to one 1 year from the original purchase date 2 In the event a replacement unit is issued the warranty coverage ends six 6 months following the receipt date of the replacement unit or the remainder of the existing warranty whichever is later SharkNinja reserves the right to replace the unit with one of equal or greater value What is not covered by this warranty 1 Normal wear and tear of wearable parts such as foam filters filters batteries brushrolls etc which require regular maintenance andor replacement to ensure the proper functioning of your unit are not covered by this warranty Replacement parts are available for purchase at sharkaccessoriescom 2 Any unit that has been tampered with or used for commercial purposes 3 Damage caused by misuse eg vacuuming up water or other liquids abuse negligent handling failure to perform required maintenance eg not cleaning the filters or damage due to mishandling in transit 4 Consequential and incidental damages 5 Defects caused by repair persons not authorized by SharkNinja These defects include damages caused in the process of shipping altering or repairing the SharkNinja product or any of its parts when the repair is performed by a repair person not authorized by SharkNinja 6 Products purchased used or operated outside North America How to get service If your appliance fails to operate properly while in use under normal household conditions within the warranty period visit sharkcleancomsupport for product care and maintenance selfhelp Our Customer Service Specialists are also available at 18882285531 to assist with product support and warranty service options including the possibility of upgrading to our VIP warranty service options for select product categories Please register your product and have it with you when contacting Customer Service SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement A fee of 2495 subject to change will be charged when SharkNinja ships the repaired or replacement unit How to initiate a warranty claim You must call 18882285531 to initiate a warranty claim You will need the receipt as proof of purchase A Customer Service Specialist will provide you with return and packing instruction information How state law applies This warranty gives you specific legal rights and you also may have other rights that vary from state to state Some states do not permit the exclusion or limitation of incidental or consequential damages so the above may not apply to you NOTES
• Page 26 - English - : sharkcleancomsharkcleancom PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE This Owners Guide is designed to help you keep your Shark iQ Robot running at peak performance SharkNinja Operating LLC US Needham MA 02494 CAN Ville StLaurent QC H4S 1A7 18882285531 sharkcleancom Illustrations may dier from actual product We are constantly striving to improve our products therefore the specifications contained herein are subject to change without notice For SharkNinja US Patent information visit sharkninjacomuspatents EXPECTED PERFORMANCE Expected runtime at least 60 minutes Expected charging time 6 hours TIP You can find the model and serial numbers on the QR code label on the bottom of the robot RECORD THIS INFORMATION Model Number Date Code Date of Purchase Keep receipt Store of Purchase REGISTER YOUR PURCHASE registeryoursharkcom NOTES
• Page 27 - English - : sharkcleancomsharkcleancom PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE This Owners Guide is designed to help you keep your Shark iQ Robot running at peak performance SharkNinja Operating LLC US Needham MA 02494 CAN Ville StLaurent QC H4S 1A7 18882285531 sharkcleancom Illustrations may dier from actual product We are constantly striving to improve our products therefore the specifications contained herein are subject to change without notice For SharkNinja US Patent information visit sharkninjacomuspatents EXPECTED PERFORMANCE Expected runtime at least 60 minutes Expected charging time 6 hours TIP You can find the model and serial numbers on the QR code label on the bottom of the robot RECORD THIS INFORMATION Model Number Date Code Date of Purchase Keep receipt Store of Purchase REGISTER YOUR PURCHASE registeryoursharkcom NOTES
• Page 28 - English - : BATTERY REMOVAL AND DISPOSAL This product uses a battery When the battery no longer holds a charge it should be removed from the vacuum and recycled DO NOT incinerate or compost the battery When your lithiumion battery needs to be replaced dispose of it or recycle it in accordance with local ordinances or regulations In some areas it is illegal to place spent lithiumion batteries in the trash or in a municipal solid waste stream Return spent battery to an authorized recycling center or to retailer for recycling Contact your local recycling center for information on where to drop o the spentbattery For more information on battery removal for disposal please visit sharkcleancombatterysupport The RBRC Rechargeable Battery Recycling Corporation seal on the lithiumion battery indicates that the costs to recycle the battery at the end of its useful life have already been paid by SharkNinja In some areas it is illegal to place spent lithiumion batteries in the trash or municipal solid waste stream and the RBRC program provides an environmentally conscious alternative RBRC in cooperation with SharkNinja and other battery users has established programs in the United States and Canada to facilitate the collection of spent lithiumion batteries Help protect our environment and conserve natural resources by returning the spent lithiumion battery to an authorized SharkNinja service center or to your local retailer for recycling You may also contact your local recycling center for information on where to drop o the spent battery or call 18007987398 FCC WARNINGS This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to parts 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment o and on the user is encouraged to try to correct the interference by one or more of the following measures n Reorient or relocate the receiving antenna n Increase the separation between the equipment and receiver n Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected n Consult the dealer or an experienced radioTV technician for help This Device complies with part 15 of the FCC rules Operation is subject to the following conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device 2020 SharkNinja Operating LLC BOTBOUNDARY SHARK and SHARK IQ ROBOT are registered trademarks of SharkNinja Operating LLC SHARKCLEAN and SHARK IQ ROBOT SELFEMPTY are trademarks of SharkNinja Operating LLC RBRC is a trademark of Rechargeable Battery Recycling Corporation APP STORE is a service mark of Apple Inc registered in the US and other countries GOOGLE GOOGLE ASSISTANT GOOGLE PLAY the Google Play logo and Android are trademarks of GOOGLE LLC AV1002AESeriesSeriesIBEMPMv1 PRINTED IN HONG KONG