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10
What to do if your slow cooker is not
working correctly
Problems and possible causes Solutions
My slow cooker will not work. What do I do? Check that the slow cooker is correctly plugged in.
If need be, unplug it and plug it back in again.
Check that your power socket is working.
I’ve unplugged my slow cooker and plugged it
back in again. It has reset itself and is showing
0:00
The temperature inside the slow cooker has
dropped too much during transport or the slow
cooker has been unplugged for more than 10
minutes.
Plug your slow cooker back in again and restart
the cooking in either High or Low mode.
I opened the lid. When I came back,
my slow cooker had switched itself off.
The lid has remained open for more than 6
minutes.
Restart the cooking in either High or Low mode.
I opened and closed the lid when the slow
cooker was cooking or keeping warm. I went
away,and it switched itself off.
The lid hasn’t been closed correctly. Restart
the cooking and make sure you hear the beep
which indicates that the lid has been closed
correctly.
If the slow cooker still does not work, please bring it back to an approved service centre.
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