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9
WARRANTY
TRUSTECH warrants this product against defects in materials and/or workmanship under
normal use for a period of ONE (1) YEAR from the date of purchase by the original purchaser
(“Warranty Period”). If a defect arises and a valid claim is received within the Warranty
Period, at its option, TRUSTECH will either 1) repair the defect at no charge, using new or
refurbished replacement parts, or 2) replace the product with a new product that is at least
functionally equivalent to the original product, or provide a store credit in the amount of the
purchase price of the original product. A replacement product or part, including a
user-installable part installed in accordance with instructions provided by TRUSTECH,
assumes the remaining warranty of the original product. When a product or part is
exchanged, any replacement item becomes your property and the replaced item becomes
TRUSTECH’ s property. When a store credit is given, the original product must be returned to
TRUSTECH and becomes TRUSTECH’ s property. To obtain warranty service, e-mail TRUSTECH
Limited Warranty Service at Support@trustechproducts.com. Please be prepared to
describe the product that needs service and the nature of the problem.
This warranty does not apply to:
a) damage caused by failure to follow instructions relating to product’ use or the installation
of components; b) damage caused by accident, abuse, misuse, fire, floods, earthquake or
other external causes; c) damage caused by service performed by anyone who is not a
representative of TRUSTECH; d) accessories used in conjunction with a covered product; e) a
product or part that has been modified to alter functionality or capability; f) items intended
to be periodically replaced by the purchaser during the normal life of the product including,
without limitation, batteries or light bulbs; g) any product sold “as is” including, without
limitation, floor demonstration models and refurbished items; or h) a product that is used
commercially or for a commercial purpose.
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