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User Manual
- Owner's manual - (English, French, Spanish)
- Spec Sheet - (English)
- Installation
- Operations
- Maintenance
- Troubleshooting
- Specifications
Table of contents
USER MANUAL Samsung Dryer
Installation
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the dryer or the parts, contact a local Samsung customer center or the retailer.
Tools needed for installation
Step-by-step installation
Make sure you have a qualified technician install the dryer. Step by step installation
instructions start below.
- Do not remove the protective film on the door before completing the product installation. If you remove the protective film before the installation is complete, the door may get scratched or damaged during installation.
- Make sure the installation location allows enough space for the dryer door to be fully open.
STEP 1 Install the exhaust system
- Select a location and move the dryer to the site. For easy access, we recommend you install the dryer in the same location as your washer.
- To change the door direction, see “Door reversal” on page 32.
- Install the exhaust system as instructed in the “Exhaust ducting guide” section.
CAUTION
Before installing your dryer, remove the packing in the duct.
NOTE
- To move the dryer easily, lay two of the carton cushions from the packaging on the floor. Tip the dryer on its side so it lies across both cushion-tops. Push the dryer so that it is near its final location, and then set the dryer upright.
- Secure room around the dryer to facilitate ducting and wiring.
STEP 2 Connect the gas line (for gas models)
Before connecting the gas line, make sure you have read the “Gas requirements” section on page 17.
- Remove the protective cap from the gas pipe.
- Apply an LPG (Liquefied Petroleum Gas)-safe compound or 1.5 wraps of Teflon tape to all threaded connections.
- Connect the gas supply to the dryer. An additional fitting is required to connect the 3/4” (1.9 cm) female thread end of a flexible connector to the 3/8” (1 cm) male threaded end on the dryer. Tighten up the fitting over all threads.
- Turn on the gas supply, and check for any leaks using a soap solution. If a leak is found, tighten the connections and try again. Do not use an open flame to check for gas leaks.
STEP 3 Connect the electrical wiring (for electric models)
Before connecting the electrical wiring, make sure you have read the “Electrical requirements” section on page 18.
3-wire system
- Loosen or remove the screws from the center terminal block.
- Connect the neutral wire (white or center wire) of the power cable to the center, silver-colored terminal screw of the terminal block. Tighten the screws.
- Connect the other wires to outer terminal block screws. Tighten the screws.
- Tighten the strain relief screws.
- Insert the terminal block cover into the rear panel of the dryer. Then, secure the cover with a hold-down screw.
CAUTION
- To convert from the 4-wire system to 3-wire system, connect the ground strap to the terminal block support to ground the dryer frame to the neutral conductor.
- Ring-type terminals are recommended. If using strap terminals, make sure they are tightened.
- Before Installing the Dryer, confirm 240 V is present between L1 and L2 at the power receptacle. If the Voltage is low, it may not dry properly. Review the “Electrical requirements” section on page 18 if needed.
4-wire system
- Remove the external ground connector’s screw and connect the ground wire (green or unwrapped) of the power cable to the screw.
CAUTION - To connect the ground wire to the neutral position without through contact A (cabinet ground), contact a technician. This is not user serviceable. - Ring-type terminals are recommended. If using strap terminals, make sure they are tightened. - Loosen or remove the screws from the center terminal block.
- Connect the neutral wire (white or center wire) and ground wire (white) to the center screw of the terminal block. Tighten the screw.
- Connect the other wires to the outer terminal block screws. Tighten the screws.
- Tighten the strain relief screws.
- Insert the tab of the terminal block cover into the rear slot of the dryer. Secure the cover with a hold-down screw.
CAUTION Before Installing the Dryer, confirm 240 V is present between L1 and L2 at the power receptacle. If the Voltage is low, it may not dry properly. Review the “Electrical requirements” section on page 18 if needed.
STEP 4 Level the dryer
To ensure optimal performance, the dryer must be level.
Using a level (A), check if the dryer is level side to side and then front to back. If the dryer is not level, turn the leveling feet (B) clockwise to lower the dryer or counterclockwise to raise the dryer.
NOTE
- To set the dryer to the same height as your washer, fully retract (A) the leveling feet by turning them counterclockwise, then loosen (B) the feet by turning them clockwise. Once the dryer is the same height as the washer, follow the directions above to level the dryer.
- Adjust the leveling feet only as much as necessary to level the dryer. Extending the leveling feet more than necessary can cause the dryer to vibrate.
STEP 5 Power on (for gas models)
Make sure all gas connections, the exhaust line, and all wiring is connected correctly. Then, plug the power cord into a power source and check the dryer’s installation and operation using the final checklist in Step 6 below.
STEP 6 Final Check
When installation is complete, confirm that:
- The dryer is plugged into an electrical outlet and grounded properly.
- The exhaust ductwork is connected, and the joints are taped.
- You have used rigid or stiff-walled flexible metal duct material, not plastic flexible duct.
- The dryer is level and is sitting firmly on the floor.
- The dryer starts, runs, heats, and shuts off properly.
- The gas is supplied properly with no leaks (For gas models only).
CAUTION The burner may not ignite initially due to air in the gas line. Allowing your dryer to operate on a heat setting will purge the line. If the gas does not ignite within 5 minutes, turn your dryer off and wait 5 minutes. Be sure the gas supply to your dryer has been turned on. To confirm gas ignition, check the exhaust for heat.
Vent blockage test
After the dryer is installed, start the Vent Blockage Test to check if the duct system is properly installed. The Vent Blockage Test automatically detects the status of the ducts and reports any blockage or problems. Proper ducting can reduce drying time and save energy.
NOTE The Vent Blockage Test must run when the dryer is cool. If the dryer warms up after the installation check, run the AIR FLUFF cycle for several minutes to reduce its internal temperature.
Running the vent blockage test
- Make sure the drum is empty, and then close the door. (If there are any clothes or other items in the drum, the test will not give accurate results.)
- Press the Power button to turn the dryer on, then simultaneously press and hold the Adjust Time ^ and Dryness buttons for 3 seconds. “InS” appears in the dryer’s display. (If you have started other procedures before the Vent Blockage Test, the dryer will not enter the Vent Blockage Test mode.)
- Press the Start/Pause (Hold to Start) button. The Vent Blockage Test starts immediately. During the test, the number indicator makes a circle in 6 clockwise steps. The test takes about 2 minutes. Do not open the door during the test.
- After 2 minutes, when the test is complete, the results are displayed and the dryer sounds a tone. If status of the duct system is normal, “0” appears and the dryer sounds a completion tone. If the duct system cannot exhaust properly, the check code appears, and the dryer sounds an alarm tone. For description about the code, see the “Installation check codes” section on page 30. If there are any other problems, an information code appears in the display. For description about the code, see the “Information codes” section on page 51.
- To stop or cancel the Vent Blockage Test, press the Power button to turn off your dryer.
- The results remain on the display for about 5 minutes and then automatically turn off. You can turn the results off immediately by pressing the Power button.
NOTE
- During or after the test, the internal drum is hot. Use caution to prevent burns. The Vent Blockage Test is used to check for problems in the current duct system when the dryer is installed for the first time.
- If the test result displays check code (the duct system is blocked ), refer to the “Ducting requirements” section on page 15 and the “Exhaust ducting guide” section below, and then take proper measures to correct any problems. If the test is suspended, it could result in incorrect results. Follow the proper procedures when testing the dryer.
- Even if the test result is normal (“0”), the duct system could be blocked slightly. Properly install all duct work according to the installation instructions in this manual.
Installation check codes
Check code | Meaning | Solution |
0 | Vent condition is good. | |
Clg (Cg) | The vent is clogged |
* You must take measures (such as cleaning) through expert personnel. |
C80 (C8) | About 80 % of the vent is clogged. (This may decrease the drying performance.) | |
C90 (C9) | Over 90 % of the vent is clogged. (This may lead to poor drying performance or cause malfunction) | |
Ct | The internal temperature of the dryer is too low (below 32 °F (0 °C)) or too high (over 104 °F (40 °C)) and therefore vent blockage cannot be detected. | Leave the dryer at room temperature (41~95 °F (5~35 °C)) for an hour and check again. |
tC | Temperature sensor error. | Contact a service center |
C1 | Unit is detecting items inside the drum or there is an error on the dry sensor. | Remove items from the drum and check again. If the problem continues, contact a service center |
dC | Unit is detecting door is open. | Close the door properly and check again. If the problem continues, contact a service center. |
9C1 | Abnormal voltage detected. | Check the power connection. (Refer to the “Connect the electrical wiring (for electric models)” section) If the problem continues, contact a service center. |
HC | Detection of abnormal temperature in drum. | Check the power connection. Check the vent condition if the problem continue, contact a service center. |
Exhaust ducting guide
Ducting 1.
- Make sure the dryer is installed properly so the air exhausts freely.
- Use 4-inch rigid metal ducts. Tape all joints including the dryer connection. Never use lint-trapping screws.
- To facilitate the exhaust, keep the ducts as straight as possible.
Cleaning
Clean all old ducts before installing the dryer, and make sure the vent flap opens and closes freely. We recommend that you clean the exhaust system annually or on a regular basis. WARNING
- To prevent fire, do not use plastic, thin-foil, or non-metal flexible ducts of any kind.
- Do not use a poor exhaust system because it slows down the dryer’s performance.
- Do not use excessively long ducts that have multiple elbows.
- Do not use crushed or clogged venting or ducts.
Door reversal
Type 1
- Put a soft rug on the floor to rest the door on after you have removed it. This will prevent the door from being scratched. 2.
- Unplug the power cord. 3.
- Remove two door hinge screws. 4.
- Lift the door and remove it.
NOTE There is a screw on the back side of the hinge that will support the door as you unscrew the hinge screws. - Remove the two screws that are above and below the cut-out in the frame front.
S - Remove the two screws above and below the lever holder on the opposite side of the door opening.
- Remove the two screws that hold the lever holder in place, and then remove the lever holder.
- Re-insert the two screws that held the lever holder into the same screw holes, and then tighten.
- Remove the single screw from the back of the door hinge.
NOTE This is the screw that supports the door against the frame so you can unscrew or screw in the hinge without needing to support the door yourself. - Insert the screw you just removed into the other screw hole on the back of the door hinge, and then tighten.
- Place the door on the other side, and then reattach it to the dryer.
NOTE Insert the head of the screw on the back of the hinge into the hole above the cut out in the frame, and then slide the door hinge down until it stops. Make sure the protrusion on the back of the hinge is pressed into the cut out before you tighten the hinge screws. - Push the lever holder into the cut out on the other side of the door opening. Insert screws, and then tighten as shown.
- Re-attach the remaining screws to the remaining holes above and below the lever holder, and then tighten.
Before you start
Sort and load
- Put one wash load in the dryer at a time.
- Do not mix heavy and lightweight items together.
- To improve drying efficiency for one or two items, add a dry towel to the load.
- For best results, untangle items before inserting them into the dryer. Tangled items may degrade the drying efficiency or cause the door to open.
- Overloading reduces the tumbling action, resulting in uneven drying and wrinkling. Unless recommended on the care label, do not dry woolens or fiberglass items.
- Avoid drying unwashed items.
- Do not dry items soiled with oil, alcohol, gasoline, etc.
Functional prerequisite
Lint filter
To prevent a risk of fire, make sure to clean the lint filter before or after every load.
- Turn off the dryer.
- Open the door and pull out the lint filter (A) from inside the drum.
- Open the lint filter by separating it at the top. Remove the lint, and then clean the lint filter.
- Close the lint filter, reinsert the lint filter into the dryer, and then close the dryer door.
CAUTION
- Do not operate the dryer without the lint filter in place.
- Do not use a damaged or broken lint filter. This may reduce performance and/or cause fire.
Operations
Control panel
NOTE Do not take extremely tangled items from your washer and put them into the dryer. They can degrade the drying efficiency of the dryer or cause the door to open. We recommend that you untangle the items before putting them into the dryer. Also, do not put objects on the dryer, especially on the control panel.
CAUTION Do not spray water directly onto the control panel. This may cause a system failure.
Icon description
Simple steps to start
- Press Power to turn the dryer on.
- Turn the Cycle Selector to select a cycle.
- Change the cycle settings (Dryness, Temp., and Time) as necessary.
- Select desired options as necessary.
- Press and hold Start/Pause (Hold to Start).
To change the cycle during operation
- Press Start/Pause (Hold to Start) to stop operation.
- Select a different cycle, and repeat steps 2-4 above if necessary.
- Press and hold Start/Pause (Hold to Start) again to start the new cycle.
Cycle overview
Standard Cycles
Manual Dry
You can change the drying settings manually to your preference.
NOTE For best results, follow the load size recommendations for each dry cycle.
- Large load: Fill the drum to about 3/4 full. Do not add items over this level as they need to tumble freely.
- Medium load : Fill the drum to about 1/2 full.
- Small load : Fill the drum with 3-5 items, not more than 1/4 full.
NOTE
: factory setting, : can be selected
Drying guide
The best way to dry items is to follow the instructions on the care label. If no drying instructions are provided, see the following table for reference
WARNING
Do not dry:
- Fiberglass items (curtains, draperies, etc.)
- Woolens, unless recommended on the label
- Items spotted or soaked with vegetable or cooking oils
Special features
Child Lock
Child Lock prevents children from playing with the dryer. When Child Lock is activated, all buttons except for the Power button are disabled. To activate/deactivate Child Lock, simultaneously press and hold Dryness and Temp. for 3 seconds.
NOTE Once Child Lock is activated, it will remain active even after you restart the dryer. If other buttons, except for the Power button, do not respond, check the Child Lock indicator. If the indicator is on, follow the instructions above to turn Child Lock off.
Smart Care
To enable this function, you must first download the SmartThings app at the Play Store or the App Store and install it on a mobile device featuring a camera function. The Smart Care function has been optimized for Galaxy & iPhone series (applicable models only).
- When the dryer detects an issue to check, an information code appears on the display. To enter Smart Care mode, press and hold Wrinkle Prevent for 3 seconds.
- The dryer starts the self-diagnosis procedure and displays an information code if a problem is detected.
- Run the SmartThings app on your mobile device, and then tap Smart Care.
- Put the mobile device close to the dryer’s display so that the smartphone camera and the dryer face each other. The app automatically recognizes the information code. ]
- When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.
NOTE
- The function name, Smart Care, may differ depending on the language.
- If light is reflected off the dryer's display, the app may fail to recognize the information code.
- If the app fails to recognize the information code, you can enter the code manually in the app
Alarm off
You can turn the alarm on or off. When the alarm is off, the melody of cycle completion and the power-off beep will not sound. However, the other sounds stay active.
- Press and hold Damp Alert for 3 seconds.
- Your setting will be retained even after you turn off the dryer. You can turn the alarm back on by pressing and holding the same button for 3 seconds.
Drum Light
Press and hold Eco Dry for 3 seconds to turn the drum light on or off.
NOTE The lamp stays lit for 2 minutes after it has turned on, regardless of whether the power is on or off or the door is open or closed, and then turns off automatically.
Maintenance
Cleaning
Control panel
- Clean with a soft, damp cloth. Do not use abrasive substances.
- Do not spray liquid cleaning agents directly onto the dryer display.
- Some laundry pre-treatment soil and stain removers may damage the control panel.
- When using liquid cleaning agents, apply them to the cleaning cloth. Do not apply them directly to the dryer. Wipe up any spills or overspray immediately.
Drum
- Remove any stains from the drum with an all-purpose cleaner.
- Tumble old towels or rags to remove any remaining stains or cleaning substances. Stains may still be visible, but will not affect subsequent loads.
Powder coated drum
To clean the powder coated drum, use a damp cloth with a mild, non-abrasive cleaner suitable for easily marred surfaces. Remove cleaner residue and dry with a clean cloth.
Dryer exterior
- Clean with a soft, damp cloth. Do not use abrasive substances.
- Protect the surface from sharp objects.
- Do not place any heavy or sharp objects or a detergent container on the dryer. They can scratch or damage the top cover of the dryer.
- The dryer has a high-gloss finish on the entire surface. Be careful not to scratch or damage the surface.
Exhaust system
- Check and clean the exhaust system on a regular basis to maintain optimum performance.
- The external exhaust hood must be cleaned frequently to ensure proper air flow.
Troubleshooting
Checkpoints
If the dryer operates abnormally, first check the list of problems in the table below and try the suggested actions.
Problem | Action |
Does not run. |
|
Does not heat. |
|
Does not dry. |
|
Is noisy. |
|
Dries unevenly. |
|
Has odors. |
|
Lint on clothes. |
|
Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release). |
|
Water drips from the nozzle when the Steam cycles starts |
|
Sprayed water is not visible during Steam cycles |
|
Extended time. |
|
If a problem persists, contact a local Samsung service center.
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To determine what you should do, check the list of codes in the table below, and then try the suggested actions.
Code | Action |
dC | Operating the dryer with the door open.
|
FC | Invalid power source frequency.
|
AC | Electronic control problem (Invalid Communication).
|
HC | High temperature heating check.
|
9C1 | The electronic control needs to be checked.
|
tC | The Thermistor1 resistance is very low or high.
|
tC5 | The Thermistor2 resistance is very low or high.
|
dF | Incorrect door switch.
|
3C | The PBA needs to be checked.
|
If any information code keeps appearing on the display, contact a Samsung service center.
Specifications
Fabric care chart
The following symbols provide garment care direction. The clothing care labels include symbols for drying, bleaching, ironing, and dry cleaning. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to optimize garment life and reduce laundering problems.
Wash cycle
Water temperature
NOTE The Water Temperature table lists appropriate wash water temperatures for various items. The temperature range is 106-126 °F (41-52 °C) for Hot, 84-106 °F (29-41 °C) for Warm, and 61-84 °F (16- 29 °C) for Cold. (Wash water temperature must be a minimum of 61 °F (16 °C) for detergent activation and effective cleaning.)
Bleach
Normal
Special instructions
Heat setting
Iron dry or steam temperatures
Warning symbols for laundering
Dry-clean
Protecting the environment
This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
Specification sheet
See other models: NE59T4311SG NE59T4311SS RS22T5201SG RS22T5201SR WF45T6000AW