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15
If you still need help, please contact Customer Support (page 19).
▪Set up your smart scale in the VeSync app. Your weight will show on
the scale display, and more results will show on the app.
▪Make sure your phone has Bluetooth turned on.
▪If you’re wearing shoes or socks, the scale cannot measure health
metrics such as body fat. Step on the scale with bare feet. [Figure 3.1]
Note: If the scale has errors on the display, will not turn off automatically, or
has a problem not listed here, try removing the batteries for 3 seconds, then
replacing them.
Figure 3.1
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