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36_ troubleshooting
CHECKLIST BEFORE SVC CALLS
Symptom Checklist Measure to Take
Vacuum cleaning
Robot does not
operate at all before
cleaning.
Is the dust bin assembled?• Install the dust bin.•
Is the Power Switch turned on?• Turn on the Power Switch.•
Is cleaning mode (•
) in the
display panel turned on?
Press the (• ) button. (To turn it
off, press and hold the (
) button
down for 3 seconds or longer.)
Does the battery level icon on •
the display move to the right as
shown?
(
)
Lift up the Vacuum cleaning •
Robot, and manually dock the
robotic vacuum onto the charger
to charge it.
Vacuum cleaning Robot will not •
operate when the battery in the
remote control is depleted. (Option)
Replace the batteries in the remote •
control. (AAA type)
Vacuum cleaning
Robot stopped
operating while
cleaning.
Does the battery level icon on •
the display move to the right as
shown?
(
)
Lift up the Vacuum cleaning Robot, •
manually dock the robotic onto the
charger to charge it.
Has the vacuum cleaning robot •
become hooked on wires on the
fl oor?
Turn off the Power Switch and •
remove the wires.
Is the Vacuum cleaning Robot •
stuck to the fl oor where there is a
height difference?
The driving wheel is lifted. -
Turn off the Power Switch and •
move the cleaning robotic vacuum
to another place to clean.
Is there a thin towel (cloth) •
wrapped around the driving wheel?
Turn off the Power Switch and •
remove the thin towel.
Is the Vacuum cleaning Robot •
stuck on the doorsill?
Turn off the Power Switch and •
move the Vacuum cleaning Robot
to another place to clean.
The suction power is
weak while cleaning.
Check whether the dust bin is full •
of dust.
Stop the Vacuum cleaning Robot •
and empty the dust bin.
Check whether the suction inlet is •
clogged by foreign substances.
Turn off the Power Switch and •
remove the foreign substances on
the suction inlet.
Check whether the Filter is •
clogged.
Clean the Filter well.•
troubleshooting
DJ68-00682F(0.0).indd 36DJ68-00682F(0.0).indd 36 2012.9.7 9:17:22 AM2012.9.7 9:17:22 AM
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