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Error Code 3 (Er 03)- Battery
If bObi’s battery is 100% empty, she won’t be able to charge using her station and
may show error 3 (Er 03) on her remote.
What to do:
Plug the charging adapter directly into the inlet below her ON/OFF switch. bObi’s
screen will ash and turn on, and she will make a short, chirping sound. bObi will
need to charge directly through the adapter for at least 30 minutes. After that, you
can turn the side switch OFF, then back ON, and then put her on her station to
complete charging.
Error Code 4 (Er 04)- Wheels, Main brush
Error Code 4 indicates an issue with bObi’s wheels, or a blockage in her main rubber
brush.
What to do:
Check bObi’s wheels for any obstruction and make sure they are not jammed. Open
the wheels and use compressed air to remove dust or debris. Check bObi’s main
brush and clean out any dirt, dust, or entanglement. If this error occurs on a soft or
plush carpet, remove bObi’s rubber brush and restart her.
If this does not solve the problem and bObi still shows an error code, perform a
checkup test to see how the wheels and brushes respond to the test.
Contact support if needed.
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