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16
EN
16
EN
6. Troubleshooting
No. Malfunction Possible Causes Solutions
3
Status Light
Indicator ashes
RED after it is
powered ON,
or during cleaning.
WINBOT 7 has
encountered a problem.
A. Power OFF WINBOT 7 and unplug it.
Then plug in again and power ON.
B. Reset WINBOT 7 by pressing the
RESET Button on the Remote Control.
C. Check for stubborn stains on the
window. Clean the stains before using
WINBOT 7.
D. Check the Cupule for dirt or damage.
Clean the Cupule as described in section
4. If Cupule is scratched or damaged,
replace it with a new one.
E. Check the Cleaning Pads. Replace
Cleaning Pads if they are dirty or too wet.
F. Check the Driving Treads for dirt or
grease. Clean the Driving Treads as
described in section 4.
G. Check WINBOT 7’s Bumper. Gently
pat on the Bumper to restore it to its
normal position.
H. Check the window for uneven surface.
Do not use WINBOT 7 on windows with
an uneven surface, such as decaled,
frosted, textured, patterned, or coated
glass.
I. Check the window for thick dirt. Clean
the window by hand rst and use
WINBOT 7 for regular cleaning after that.
*
WINBOT 7 is intended to be used
for maintenance cleaning on common
windows. The product is NOT designed
to replace heavy duty or rst time
cleaning.
4
WINBOT 7 does
not follow its normal
cleaning pattern,
moves erratically or
stops.
The Cleaning Pads are not
placed exactly within their
Velcro areas.
Remove and reattach the Cleaning
Pads making sure they are placed
exactly within their Velcro areas. Make
sure the Rear Cleaning Pad does not
contact or cover the Cupule.
The Cleaning Pads are
dirty.
Replace the Cleaning Pads.
The Cupule is dirty or the
Driving Treads are dirty.
Clean the surface of the Cupule and
Driving Treads with the provided
Finishing Cloth as described in
section 4.
If the problem persists, please
contact Customer Service.
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