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Problem Possible cause Solution
The shaving unit is
soiled or damaged
to such an extent
that the motor
cannot run.
Clean the shaving heads or
replace them (see chapters
‘Cleaning and maintenance’
and ‘Replacement’).
The shaver is
not entirely
clean after I
clean it in the
SmartClean
system.
You have not
placed the shaver in
the SmartClean
system properly, so
there is no electrical
connection between
the SmartClean
system and the
shaver.
Press down the top cap
(‘click’) to ensure a proper
connection between the
shaver and the SmartClean
system.
The cleaning
cartridge is empty.
The replacement
symbol ashes to
indicate you have to
replace the cleaning
cartridge.
Place a new cleaning
cartridge in the SmartClean
system (see chapter ‘Cleaning
and maintenance’).
You have used
another cleaning
uid than the
original Philips
cleaning cartridge.
Only use the original
Philips cleaning cartridges.
Water is leaking
from the
bottom of the
shaver.
During cleaning,
water may collect
between the inner
body and the outer
shell of the shaver.
This is normal and not
dangerous because all
electronics are enclosed in a
sealed power unit inside the
shaver.
ENGLISH36
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