
Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
1.6 Cu. Ft. Portable
Top-Load Washer
NS-TWM16WH9

www.insigniaproducts.com
2
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Unpacking your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Choosing a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Washer dimensions and installation measurements . . . . . . . . . . . . . . . . .15
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Water requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Drainage requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Installing your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Tools you will need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Step-by-Step instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Using your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Washing a load of laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Setting the child lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Washer program options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Maintaining your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Cleaning the interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Cleaning the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Cleaning the tub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Cleaning the lint filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Cleaning the pump filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Storing your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Understanding the error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

3
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
SAFETY and PRECAUTIONS
1.6 Cu. Ft. Portable Top-Load Washer
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your
NS-TWM16WH9 represents the state of the art in top-load washing
machine technology and is designed for reliable and trouble-free
performance.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
This User Guide contains important information on the installation, use,
and care of your appliance. Please read this guide carefully before
installation and operation of this machine to prevent injury and property
damage.
The Warnings and Important Safety Instructions in this guide do not cover
all possible conditions and situations that may occur. It is your
responsibility to use common sense, caution, and care when installing,
maintaining, and operating your washer.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This indicates that hazards
or unsafe practices may
cause serious personal
injury or death.
To reduce the risk of fire,
explosion, electric shock, or
personal injury when using
your washing machine, you
SHOULD follow these basic
safety precautions.
This indicates that hazards
or unsafe practices may
cause minor personal
injury or property
damage.
WARNING
CAUTION

4
SAFETY and PRECAUTIONS
www.insigniaproducts.com
Basic Precautions
1 Read all instructions before using the appliance.
2 Use this appliance only for its intended purpose as described in this User
Guide.
3 Before use, the washer must be properly installed as described in this guide.
4 Always follow the fabric care instructions supplied by the garment
manufacturer.
5 Do not wash or dry articles that have been previously cleaned in, washed in,
soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable
or explosive substances as they give off vapors that could ignite or explode.
6 Do not allow children to play on or in the appliance. Close supervision of
children is necessary when the appliance is used near children.
This symbol indicates that
there are important
operating and
maintenance instructions
in the literature
accompanying your
washing machine.
State of California Proposition 65
Warnings
The California Safe Drinking Water
and Toxic Enforcement Act requires
the Governor of California to publish
a list of substances known to the
State of California to cause cancer,
birth defects, or other reproductive
harm, and requires businesses to
warn of potential exposure to such
substances. This product contains a
chemical known to the State of
California to cause cancer, birth
defects, or other reproductive harm.
This appliance can cause low-level
exposure to some of the substances
listed, including benzene,
formaldehyde, and carbon
monoxide.
WARNING
Do not store or use gasoline or
other flammable vapors and
liquids in the vicinity of this or any
other appliance.
WARNING

5
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
SAFETY and PRECAUTIONS
7 Before the appliance is removed from service or discarded, remove the lid of
the washing compartment.
8 Do not reach into the appliance if the tub is moving.
9 Do not install or store this appliance where it will be exposed to the weather
or freezing temperatures.
10 Do not tamper with the controls.
11 Do not repair or replace any part of the appliance or attempt any servicing
unless it is specifically recommended in the user-maintenance instructions or
in published user-repair instructions that you understand.
12 Do not add gasoline, dry-cleaning solvents, or other flammable or explosive
substances to the wash water. These substances give off vapors that could
ignite or explode.
13 Under certain conditions, hydrogen gas may be produced in a hot water
system that has not been used for two weeks or more.
14 HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for
two weeks or more, before using a washer, turn on all hot water faucets and let
the water flow from each for several minutes. This will release any
accumulated hydrogen gas. The gas is flammable, so do not smoke or use an
open flame during this time.
15 Keep the area underneath and around your appliance free of combustible
materials (lint, paper, rags, and so on), gasoline, chemicals, and other
flammable vapors and liquids.
16 Do not place items exposed to cooking oil in your washer. Items contaminated
with cooking oil may contribute to a chemical reaction that could cause a load
to catch fire.
17 This washer is not designed for maritime use or for mobile installations such as
in RVs, aircraft, and other mobile platforms.
18 Turn off the water faucets and unplug the washer if the machine is to be left
for an extended period of time, such as during vacations.
19 Packaging material can be dangerous for children. There is a risk of
suffocation! Keep all packaging away from children.
20 Always check the inside of the washer for foreign objects before loading
laundry. Keep the lid closed when not in use.
Installation Warnings and Precautions
1 Plug the power cord into an AC 120V/60Hz wall socket rated at 15 amps or
higher. Use the socket for this washer only. Do not use an extension cord.
• Sharing a wall socket with another appliance, using a power strip, or
extending the power cord may result in electric shock or fire.
• Do not use an electric transformer. It may result in electric shock or fire.
• Make sure that the power voltage, frequency, and current match the
product's specifications. Failing to do so may result in electric shock or fire.
2 Remove all foreign substances such as dust or water from the power plug
terminals and contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
WARNING

6
SAFETY and PRECAUTIONS
www.insigniaproducts.com
• Failing to do so may result in electric shock or fire.
3 Plug the power plug into the wall socket in the right direction so that the cord
runs towards the floor.
• If you plug the power plug into the socket in the opposite direction, the
electric wires within the cable may be damaged and this may result in
electric shock or fire.
4 Plug the power plug into the wall socket firmly. Do not use a damaged power
plug, or loose wall socket, because this may result in electric shock or fire.
5 Do not pull or excessively bend the power cord. Do not twist or tie the power
cord.
6 Do not hook the power cord over a metal object, place a heavy object on the
power cord, insert the power cord between objects, or push the power cord
into the space behind the appliance, because this may result in electric shock
or fire.
7 Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failing to do so may result in electric shock or fire.
8 If the power plug or power cord are damaged, contact your nearest service
center.
9 Do not install on carpet. Install the washer on a level and solid floor that can
support its weight. Failure to do so may result in abnormal vibrations, noise, or
problems with the product.
10 The washer is heavy. Two or more people may be needed to install and move
the appliance. Failure to do so may result in bodily or other injuries.
11 Store and install the washer where it will not be exposed to temperatures
below freezing or exposed to outdoor weather conditions. Failure to do so
may result in serious leak damage.
12 Position the appliance so that the power plug is easily accessible. Failure to do
so may result in electric shock or fire due to an electrical short circuit.
13 To reduce the risk of injury to persons, adhere to all industry recommended
safety glasses.
14 Failure to follow all of the safety warnings in this guide may result in property
damage, or injury to persons.
Use and Maintenance Warnings and Precautions
1 If the appliance is flooded, cut the power immediately and contact your
nearest service center.
2 If the appliance emits a strange noise, a burning smell, or smoke, unplug the
power plug immediately and contact your nearest service center. Failure to do
so may result in electric shock or fire.
3 In the event of a gas leak (such as propane or LP gas), ventilate the area
immediately. Do not turn any appliance or light on or off.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
WARNING

7
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
SAFETY and PRECAUTIONS
4 Do not force the washer lid open while the washer is operating
(high-temperature washing, drying, or spinning).
• Water flowing out of the washer may cause burns or cause the floor to be
slippery. This may result in injury.
• Forcing the lid open can damage the product or cause injury.
5 Make sure to remove the packaging (sponge, styrofoam) attached to the
bottom of the washer before using it.
6 Do not insert your hand or a metal object under the washer. This may result in
injury.
7 Do not attempt to operate this appliance if it is damaged, malfunctioning,
partially disassembled, or has missing or broken parts, including a damaged
cord or plug. This may result in electric shock, fire, or death.
8 Do not touch the power plug with wet hands. This may result in electric shock.
9 Do not turn the appliance off by unplugging the power plug while the washer
is in operation. Plugging the power plug into the wall socket again may cause
a spark and result in electric shock or fire.
10 Keep all packaging material well out of the reach of children, as packaging
materials can be dangerous to children. If a child places a bag over his or her
head, he or she may suffocate.
11 Do not let children or infirm persons use this washer unsupervised. Failure to
do so may result in electric shock, burns, or injury.
12 Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than the standard
fuse.
• If you need to repair or reinstall the appliance, contact your nearest service
center.
• Failure to do so may result in electric shock, fire, problems with the product,
or injury.
13 If any foreign substance such as water enters the appliance in any area other
than the tub, unplug the power plug and contact your nearest service center.
Failure to do so may result in electric shock or fire.
14 If the water supply hose comes loose from the faucet and floods the
appliance, unplug the power plug. Failure to do so may result in electric shock
or fire.
15 Do not mix chlorine bleach with ammonia or acids such as vinegar. Incorrect
usage can produce poisonous gas, resulting in serious injury.
16 Do not reach into the washer while parts are moving. Before loading,
unloading, or adding items, press the START/PAUSE button and allow the
tub to come to a complete stop before reaching inside. Failure to do so may
result in electric shock, injury, or fire.
17 Do not allow children to play on or in the washer. Close supervision of children
is necessary when the washer is used near children. As children grow, teach
them the proper, safe use of all appliances. Failure to do so may result in
serious injury.
18 Keep laundry products out of reach of children. Observe all warnings on
product labels and follow them. Failure to do so may result in serious injury.
19 Disconnect this appliance from the power supply before attempting any user
maintenance. Pressing the Power button does not disconnect this
appliance from the power supply. Failure to do so may result in electric shock,
injury, or fire.

8
SAFETY and PRECAUTIONS
www.insigniaproducts.com
20 Do not clean the appliance by spraying water directly onto it.
21 Do not use benzene, thinner, or alcohol to clean the appliance. This may result
in discoloration, deformation, damage, electric shock, or fire.
22 Unplug the power plug when the appliance is not being used for long periods
of time or during a thunder/lightning storm. Failure to do so may result in
electric shock or fire.
23 Keep hands and foreign objects clear of the lid and latch area when closing
the lid. Failure to do so may result in personal injury.
24 If the washer is contaminated by a foreign substance such as detergent, dirt,
or food waste, unplug the power plug and clean the washer with a damp, soft
cloth. Failure to do so may result in discoloration, deformation, damage, or
rust.
25 The clear portion of the lid can be broken by a strong impact. Take care when
using the washer. If the clear portion is cracked or broken, it may result in
injury.
26 After a water supply failure or when reconnecting the water supply hose, open
the faucet slowly.
27 Open the faucet slowly after a long period of non-use. The air pressure in the
water supply hose or the water pipe may result in damage to a part or in water
leakage.
28 If a drain error occurs during an operation, check if there is a draining problem.
If the washer is used when it is flooded because of a draining problem, it may
result in electric shock or fire due to an electrical short circuit. Do not insert
your hand or a metal object under the washer. This may result in injury.
29 Insert laundry into the washer completely so that the laundry does not get
caught in the lid. If laundry gets caught in the lid, it may result in damage to
the laundry or the washer, or result in water leakage.
30 Make sure that the faucet is turned off when the washer is not being used.
31 Make sure that the water supply hose connectors are properly tightened.
Failure to do so may result in property damage or injury.
32 Open the faucet and check if the water supply hose connector is firmly
tightened and that there is no water leaking before using the product. If the
water supply hose connectors are loose, it may result in water leakage.
33 Do not stand on top of the appliance or place objects (such as laundry, lighted
candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the
appliance. This may result in electric shock, fire, problems with the product, or
injury.
34 Do not operate the appliance with wet hands. This may result in electric shock.
35 Do not spray volatile material such as insecticide onto the surface of the
appliance. As well as being harmful to humans, it may also result in electric
shock, fire, or problems with the product.
36 Do not place an object that generates an electromagnetic field near the
washer. This may result in injury due to a malfunction.
37 Since the water drained during a high temperature wash or drying cycle is hot,
do not touch the water. This may result in burns or injury.
38 Do not wash, spin, or dry water-proof seats, mats, or clothing.
39 Do not wash thick, hard mats even if the washer mark is on the care label. This
may result in injury or damage to the washer, walls, floor, or clothing due to
abnormal vibrations.

9
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
SAFETY and PRECAUTIONS
40 Do not operate the washer when the detergent dispenser is removed. This may
result in electric shock or injury due to water leakage.
41 Do not insert your hand into the detergent dispenser after opening it. This may
result in injury because your hand may be caught.
42 Do not place any non-laundry objects, such as shoes, food waste, or animals into
the washer. This can cause abnormal vibrations that can damage the washer,
and, in the case of pets, cause severe injury or death.
43 Do not press the buttons using sharp objects such as pins, knifes, or fingernails.
This may result in electric shock or injury.
44 Do not wash laundry contaminated by oils, creams, or lotions usually found in
skin-care shops or massage clinics. This may result in the rubber seal becoming
deformed and water leakage.
45 Do not wash laundry contaminated by gasoline, kerosene, benzene, paint
thinner, alcohol, dry cleaning detergent, or other flammable or explosive
substances. This may result in electric shock, fire, or an explosion.
46 Make sure that the water inlet pipe is connected and the tap is opened before
washing clothes.
47 Do not leave metal objects (safety pins, hair pins, and so on) or bleach in the tub
for long periods of time. This may cause the tub to rust.
• If rust appears on the surface of the tub, apply a neutral cleansing agent to the
surface and use a sponge to clean it. Never use a metal brush.
48 Do not use hot water from water cooling/heating devices. This may result in
problems with the washer.
49 Do not use natural hand-washing soap in the washer. If it hardens and
accumulates inside the washer, it may cause problems with the product,
discoloration, rust, or bad odors.
50 If using a washing net with this machine (not provided), do not wash laundry
items such as bedding in the washing net. Doing so may result in injury due to
abnormal vibrations. Place only smaller items, such as lace socks and lingerie, in
the washing net.
51 Do not use hardened powdered detergent. If it accumulates inside the washer, it
may result in water leakage.
52 Do not wash throw rugs or doormats. Doing so may cause sand to accumulate
inside the washer, resulting in mechanical problems.
Grounding/Earthing
1 This appliance must be properly grounded.
2 Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• Improper grounding may result in electric shock, fire, explosion, or problems
with the product.
• Never plug the power cord into a socket that is not grounded correctly. Make
sure that the socket you use is grounded in accordance with local and national
codes.
Choosing a Proper Location
1 Do not install this appliance near a heater or inflammable material.
2 Do not install this appliance in a humid, oily, or dusty location, or in a location
exposed to direct sunlight or water (rain drops).
3 Do not install this appliance in a location where gas may leak. Failure to do so
may result in electric shock or fire.
4 If the washer is moved to a new location, have it checked and re-installed by a
qualified service technician. Failure to follow this warning may result in electric
shock or fire.

10
NS-TWM16WH9
www.insigniaproducts.com
Features
Package contents
Make sure that the following items came with your washer:
Front
User Guide
Bottom cover
Single faucet
adapter
Screw
Water intake cap
Water supply hoses (2)
Top lid
Base
Cabinet
Control panel
Frame

11
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Back
Top lid
Drain hose
Rollers
Water inlet
Power cord
Pump filter

12
NS-TWM16WH9
www.insigniaproducts.com
Control panel
# ITEM DESCRIPTION
1Procedure button
Press to select the steps included in the washing cycle. If
the LED next to the step is lit, the step will be included in
the washing cycle. The step will not be included if the
LED is not lit.
2 Digital display
The initial display is the total time for the cycle you select.
While your washer is running, the display shows the cycle
process and time remaining in the cycle.
Note: The time shown is an estimate based on normal
operating conditions. External factors (such as the load
size, room temperature, incoming water temperature,
and water pressure) can affect actual time.
If you set a delay time for the start of the cycle, the
display shows the time when the cycle will start.
3Delay button
Press to select a time when you want the cycle to begin.
You can set the time up to 24 hours in advance in
one-hour increments. The display shows the time when
the cycle will start. For more information, see Step 5:
(Optional) Set a delayed start time on page 29.
4Load Size button
Press to set the load size. This setting determines how
much water is used throughout the wash cycle.
5Temp button
Press to select the washing water temperature. The LED
indicator lights with the selected temperature.
The rinse water temperature is always cold. If you select
warm or hot for your wash cycle, the LED indicator will
change to cold during the rinse cycle.

13
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Unpacking your washer
6 Child lock
After starting your washer, press and hold the Temp. and
Program buttons at the same time for three seconds to
turn on the child lock function. Press and hold these
buttons again for three seconds to turn off the function.
When the child lock function is turned on, the only
button that works is the |On/Off button and the
Temp. and Program buttons. To use your washer again,
turn off the child lock.
7Program button
Press to select the washing program. The LED lights to
indicate that the program on the left is selected and
flashes to indicate the program on the right is selected.
8Extra Rinse button
Press to add an extra rinse to the wash cycle. Press again
to cancel.
9
/Start Pause
button
Press once to start the wash cycle. Press again to pause
the cycle. If you pause the cycle, you can add or remove
items, but you cannot change any settings. Press again to
restart the cycle.
10 |On/Off button
Press to turn on your washer. Press again to turn off your
washer. If you leave your washer on and do not press the
/Start Pause button within 10 minutes, your washer
automatically turns off.
Warning:
• Packing materials can be dangerous to children. Keep all packing materials (plastic
bags, polystyrene, and so on) well out of the reach of children.
• Do not operate your washer on the foam base cushion. Doing so will result in
serious vibration, which could cause equipment damage or result in physical
injury.
# ITEM DESCRIPTION

14
NS-TWM16WH9
www.insigniaproducts.com
• Remove the packing box and lift the washer up and away from the foam base
cushion. Open the lid of the washer to take out all accessories including the
protective foam.
Choosing a location
For best performance, you must install your washer on a solid, level floor.
Wooden floors may need to be reinforced to minimize vibration or
unbalanced load situations.
Carpeting and soft tile surfaces can contribute to excessive vibration,
which can cause your washer to move slightly during the spin cycle.
Warning:
• Do not install your washer in areas where water may freeze, because your washer
always retains some water in its water valve, pump, and hose areas. Frozen water
can damage the belts, pump, hoses, and other components.
• Never install on a platform or weakly supported structure.
Foam base
cushion
Protective
foam

15
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Washer dimensions and installation measurements
20.3 in. (51.5 cm)
36.6 in. (93 cm)
20.7 in. (52.5 cm)
47.9 in. (121.5 cm)

16
NS-TWM16WH9
www.insigniaproducts.com
If you install your washer in an alcove or closet, the front of the closet
must have two unobstructed air openings for a combined minimum total
area of 72 sq.in. (465 sq.cm) with a minimum clearance of 3 in. (7.6 mm) at
the top and bottom. A slatted door with equivalent space clearance is
acceptable.
48 square inches
(310 cm²)
24 square inches
(155 cm²)
3 in.
(7.6 cm)
3 in.
(7.6 cm)

17
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Installing in an alcove or closet
Minimum clearances between your washer and adjacent walls or other
surfaces are:
• Either side: 1 in. (2.5 cm)
• Rear: 6 in. (15.2 cm)
• Closet Front: 2 in. (5.1 cm)
• Top: 24 in. (61 cm)
If you install your washer and dryer side-by-side in a closet, the closet
front must have an unobstructed air opening of at least 72 square inches
(465 square cm).
Electrical requirements
Use a 120 Volt, 60Hz, 15 amp fuse or circuit breaker. We recommend an
individual branch circuit that serves only your washer.
Warning: To reduce the risk of fire, electric shock, or injury to persons, read the
IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
Warning: To reduce the risk of fire, electric shock, or injury to persons, read the
IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
Warning: The electrical valve and capacitor of this appliance are intentionally not
grounded and may present a risk of electric shock during servicing. Do not contact
these electronic devices while the appliance is energized. Electrical grounding is
required for your washer.
1 in.
20.3 in. (51.5 cm)
1 in.
2.5 cm
2.5 cm
2 in.
5.1 cm
20.7 in. (52.5 cm)
3.9 in.
24 in. (61 cm)
10 cm

18
NS-TWM16WH9
www.insigniaproducts.com
You must ground your washer. In the event of a malfunction or
breakdown, grounding reduces the risk of electric shock by providing a
path of least resistance for the electric current.
Your washer is equipped with a power cord with a three-pronged
grounding plug for use in a correctly installed and grounded outlet.
The outlet must be correctly installed and grounded in accordance with
all local codes and ordinances.
Water requirements
To fill your washer in the correct amount of time, the water pressure needs
to be between 14 and 70 psi (100 to 600 kPa).
If the water pressure is less than 14 psi (100 kPa):
• The water valve may fail or may not shut off completely.
• The time it takes to fill your washer may be longer than the time your washer
controls allow. Your washer will turn off and report an error. A time-limit is
built into the controls to prevent flooding in your home if a hose becomes
loose.
• The water faucet must be within 4 ft. (122 cm) of the back of your washer to
allow for the provided water hoses to reach your washer.
To avoid the possibility of water damage:
• Make sure that the water faucets are easily accessible.
• Turn off the faucets when you are not using your washer.
• Periodically check to make sure that water is not leaking from the water hose
fittings.
Drainage requirements
• The recommended height for the drain standpipe is 35 in. (90 cm).
• The drain hose must be routed through the drain hose clip to the standpipe.
• The standpipe must be large enough to accept the outside diameter of the
drain hose.
Warning:
• You are responsible for providing adequate electrical services for your washer.
• An incorrectly connected equipment-grounding conductor can increase the risk
of electrical shock. Check with a qualified electrician or serviceman if you are not
sure whether your washer is grounded correctly.
• Do not modify the power cord plug that came with your washer. If the plug does
not fit the outlet, have the correct type outlet installed by a qualified electrician.
• To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring
and grounding must be done in accordance with the National Electrical Code
ANSI/FNPA, No.70 Latest Revision and local codes and ordinances.
• Never connect the ground wire to plastic plumbing lines, gas lines, or hot water
pipes.
Note: The drain hose is attached to the washer at the factory.

19
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Installing your washer
Tools you will need
Step-by-Step instructions
Step 1: Select a location
Before you install your washer, make sure that the location:
• Is a hard, level surface without carpeting or soft flooring that can obstruct
ventilation.
• Is away from direct sunlight.
• Has adequate ventilation.
• Is not exposed to freezing temperatures (32° F or 0° C).
• Is away from heat sources such as oil or gas.
• Has enough space so that the washer does not rest on its power cord.
Step 2: Move your washer to the selected location
1 Tilt your washer onto its rear rollers.
2 Move your washer to the selected location.
Step 3: Install the bottom cover
1 Slide the bottom cover into the slots on the bottom of your washer.
2 Attach the bottom cover to you washer using a Phillips screwdriver and the
screw that was attached to your washer.
Pliers
Phillips screwdriver
Level
60–70°
Bottom cover

20
NS-TWM16WH9
www.insigniaproducts.com
Step 4a: Connect to water with a single faucet
The single faucet adapter allows you to connect your washer to a single
faucet. Skip to Step 4b: Connect to water with separate faucets
on
page 21 if you are connecting your washer to separate hot and cold water
faucets.
1 Separate the single faucet adapter into two parts, the faucet fitting and hose
fitting.
2 If your faucet has external threads, remove the gasket from the top of the
faucet fitting, then screw the faucet fitting over the external threads. Skip this
step if your faucet has internal threads.
3 If your faucet has internal threads, unscrew the aerator, if present, from the
faucet, then screw the faucet fitting into the faucet.
4 Screw one end of a water hose onto the base of the hose fitting.
5 Connect the hose fitting to the faucet fitting.
Caution: Do not connect multiple water supply hoses together to increase the
length of the hose. Hoses connected this way can leak and cause electrical shock. If a
hose is too short, replace the hose with a longer, high-pressure hose.
Notes:
• Make sure that the rubber gasket is on top of the faucet fitting before screwing it
into a faucet with internal threads.
• It is recommended to only run cold water washes when using the single faucet
adapter.
Faucet fitting
Hose fitting
Single faucet adapter
Rubber gasket
Inner threads
Outer threads
Rubber gasket
Inner threads
Outer threads

21
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Step 4b: Connect to water with separate faucets
1 Make sure that there are rubber washers inside the fittings at both ends of
each water hose. Installing the water supply hoses without rubber washers
can cause water leakage.
2 Tighten the hose and faucet fittings by hand until they are snug, then tighten
them an additional two-thirds of a turn with pliers or a wrench. Pull the water
supply hoses downwards to make sure that they are connected securely.
Caution: Do not connect multiple water supply hoses together to increase the
length of the hose. Hoses connected this way can leak and cause electrical shock. If a
hose is too short, replace the hose with a longer, high-pressure hose.
Caution: Do not overtighten the fittings or apply tape or sealant to the faucets or
water supply intakes. This can damage the fittings.
Fitting
Rubber washer
HotCold

22
NS-TWM16WH9
www.insigniaproducts.com
3 Place the unconnected ends of the hoses into a bucket and turn on the faucets
connected to the water supply hoses for 10 or 15 seconds to remove any
foreign substances. Turn off the faucets.
4 Connect the ends of the water supply hoses to the water supply intake
connections at the top of the washer. Make sure that the rubber washers are in
place. The water supply hose connected to the hot faucet must be connected
to the hot water supply intake and the water hose connected to the cold
faucet must be connected to the cold water supply intake.
Note: If you do not want to use the hot water supply hose, insert a water intake cap
into the hot water supply intake hole. In this case, you must select the Tap Cold
option for the water temperature.

23
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
5 Tighten the fittings by hand until they are snug, then tighten them an
additional two-thirds of a turn with a wrench.
6 Turn on the hot and cold water supplies and check all the water supply intake
connections and the faucets for water leaks.
Caution:
• Do not overtighten the fittings or apply tape or sealant to the faucets or water
supply intakes. This can damage the fittings.
• Make sure that the water supply hoses are not twisted or bent. A bent or twisted
hose can leak and cause an electric shock due to the water leakage. To ensure the
correct water usage, connect both hot and cold water faucets. If either or both are
not connected, an error code could occur.

24
NS-TWM16WH9
www.insigniaproducts.com
Step 5: Connect the drain hose
• Position the loose end of the drain hose in one of the following ways:
• Over the edge of a wash basin - Secure the guide to the side of the basin
wall with a hook, tape it, or tie it with a piece of cord to prevent the drain
hose from moving.
• In a standpipe - The standpipe must be no shorter than 32 in. (81 cm) and
no longer than 39 in. (100 cm).
Caution: Make sure that the connection between the drain hose and the wash basin,
standpipe, or laundry tub is not airtight.
39 in. (81 cm) max.
32 in. (81 cm) min.
Hose retainer
Tie strap

25
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
• In a laundry tub - The laundry tub must be no shorter than 32 in. (81 cm)
and no higher than 39 in. (100 cm).
Step 6: Level your washer
Determine if the washer is level by checking the position of the tub or by
using a level.
1 Slide the washer into position.
Caution: Do not use your washing machine without leveling. If your washer is not
level, it may:
• Vibrate excessively which can cause your washer to malfunction
• Make excessive noise.
• Indicate error codes E3 or E4 when the washer is running.
Extend the leveling foot only as much as is necessary. If the foot is extended too
much, your washer may vibrate.
Hose retainer
Tie strap
39 in. (100 cm) max.
32 in. (81 cm) min.

26
NS-TWM16WH9
www.insigniaproducts.com
2 Open the lid of the washer, then pour water into the tub to the leveling circle.
If the washer is level the water will touch the leveling circle all the way around.
If the washer is not level, the water will only touch part of the leveling circle.
3 If your washer is not level, carefully tilt your washer just enough to adjust the
leveling foot on the bottom left of your washer. Extend the foot only as much
as is necessary. If the foot is extended too much, your washer may vibrate.
Step 7: Power your washer
Plug the power cord into a well-grounded, 3-prong,
120 Volt 60Hz approved electrical outlet, protected by
a 15-amp fuse or comparable circuit breaker. Your
washer is grounded through the third prong of the
power cord.
Leveling circle
Washer is level - the water
touches the leveling circle
all the way around.
Washer not level - the water
does not touch the leveling
circle all the way around.
Add water to the washer until it reaches
the leveling circle. If the washer is level, the
water will touch the leveling circle all the
way around. If it’s not level, it will only
touch part of the leveling circle.
Loosen
Lock
Level

27
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Step 8: Run a test cycle
Run a test cycle to make sure that your washer is properly installed.
1 Press the |On/Off button to turn on your washer.
2 Use the Procedure and Program buttons on the control panel to select Rinse
& Spin.
3 Press the /Start Pause button to start the test cycle. Your washer should
not rock or vibrate excessively when water fills the tub, or when washing or
spinning. The washer should drain well during the spin cycle.
Using your washer
Washing a load of laundry
WARNING – To reduce the risk of fire, electric shock, or injury to persons,
read the IMPORTANT SAFETY INSTRUCTIONS before operating this
appliance.
Selecting a detergent
Your washer is designed to use high efficiency (HE) detergents.
• For the best cleaning results, use an HE detergent. We recommend that you do
not use a regular detergent. HE detergents contain suppressors that reduce or
eliminate suds. When fewer suds are produced, the load tumbles more
efficiently and cleaning is maximized.
• Reducing the amount of detergent may reduce the quality of cleaning. Make
sure that you:
• Pre-treat stains
• Sort carefully by color and soil level
• Avoid overloading
Step 1: Turn on your washer
Press the |On/Off button to turn on your washer. Your washer’s initial
settings are:
• Heavy for the Program
• Large for the Load Size
• Warm for the Temp.
Step 2: Load your washer
1 Sort laundry by fabric type, soil level, color, and load size.
Caution:
• If you detect any water leaks while the washer is filling or draining, check the water
connections. See Step 4a: Connect to water with a single faucet
on page 20, Step
4b: Connect to water with separate faucets on page 21, or Step 5: Connect the
drain hose on page 24.
• If the washer rocks and/or vibrates excessively, level it again. See Step 6: Level your
washer on page 25.
Caution: Before loading your laundry, make sure that you remove coins, keys, and
other hard objects, and close zippers. These items may damage clothes.

28
NS-TWM16WH9
www.insigniaproducts.com
2 Fill the tub with dry, unfolded clothes.
Step 3: Add powder detergent
1 Pull the detergent compartment out.
2 Pour 1/4 to 1/2 of the detergent manufacturer’s maximum recommended
amount of detergent directly into the detergent compartment before starting
your washer.
Step 4: Select the appropriate cycle and options for the load
• Use the control panel to select the washing program, load size, wash cycles,
and water temperature. For descriptions of buttons, see Control panel
on
page 12. For information on wash cycles, see Washer program options on
page 30.
Notes:
• Overloading may reduce washing efficiency, cause excess wear, and possibly
cause creasing or wrinkling of the load.
• Wash delicate items such as bras, hosiery, and other lingerie on the Delicate cycle
with similar lightweight items.
• When washing big, bulky items (such as rugs or pillows) or a few smaller items
(such as stuffed toys or one or two sweaters) that do not fill the tub completely,
add a few towels to improve spin performance.
• Always use the Bulky cycle for bulky items.
• When washing heavily soiled loads, do not overload your washer to ensure good
cleaning results.
Note: Your washer is designed for high efficiency (HE) powder detergent or liquid
detergent only.
Powder detergent compartment
Liquid detergent compartment

29
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Step 5: (Optional) Set a delayed start time
You can program a wash cycle, then set a time when you want a wash
cycle to begin.
1 Press the Delay button to turn on the delay start time function.
2 Press the Delay button repeatedly to select the delay time you want. The
delay start time, in hours, will be shown on the display, in sequence, from 0 to
24, then the washing cycle display time and back to 0. You can also press and
hold the Delay button to quickly adjust the time until the desired time
appears on the display.
3 To cancel the delay start time function before you save the setting, press the
Delay button until 0 appears on the display.
Step 6: Start your washer
1 Press the /Start Pause button.
2 If you need to pause the cycle (for example to add or remove items or adjust
the load), press the /Start Pause button, then open the lid. Your washer
stops. When you are ready to resume washing, close the door, then press the
/Start Pause button.
Notes:
• Once the number of delay hours is reached by pushing the Delay button, release
the button for three seconds and it will be set. The Delay light will remain on.
• After the delay time is set, if you wish to change the delay setting, press the Delay
button again until the desired hour is reached. Release the button for three
seconds and it will be set.
• If you decide to cancel the delay setting, push the Delay button until 0 is reached.
Important:
You can change settings or cancel the delay start time function anytime before you
press the /Start Pause button by using the control panel.
The delay start time cannot be changed after you press the /Start Pause button.
If you pressed the /Start Pause button, you can cancel the delay start time
function by pressing the |On/Off button to turn off your washer, then pressing the
|On/Off button again to turn it back on.
Note:
If you have not set a delayed start time or if the delay time has expired, your washer
starts the cycle and the Wash light turns on.
As your washer moves from stage to stage in the wash cycle, the related light turns
on (such as Rinse or Spin).
If you set a delayed start time, the Delay light turns on and your washer starts
counting down the start time.

30
NS-TWM16WH9
www.insigniaproducts.com
Step 7: Unload your laundry
When the wash cycle is complete, your washer buzzes six times.
• Open the lid and remove your laundry.
Setting the child lock
Your washer has a child lock function to prevent children from playing
with your washer. When you turn on the child lock, the only buttons that
work are the |On/Off button and the Te mp. and Program buttons you
use to turn off the child lock.
1 Press and hold both the Temp. and Program buttons for three seconds. The
child lock light turns on.
2 To turn off the child lock, press and hold both the Temp. and Program
buttons for three seconds, or press the |On/Off button.
Washer program options
• Maximum load weight = 6 lbs. (2.72 kg) (Dry clothes)
• Bolded options are initial settings.
Program Load Size
Soak
Time
Wash
Time
Rinse
Cycles
Final
Spin
Time
Total
Time
Normal/Eco
Small 15 min.
1 7 min. 32 min.
Medium 15 min.
1 12 min 37 min.
Large 15 min.
1 12 min. 37 min.
Heavy
Small
Medium
Large
15 min.
2 7 min. 44 min.
Delicate
Small
Medium
Large
12 min.
2 3 min. 37 min.
Quick
Small
Medium
Large
3 min.
1 3 min. 15 min.
Bulky
Small
Medium
Large
15 min. 15 min.
2 7 min. 59 min.
Spin Only
24 min. 25 min.

31
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Maintaining your washer
Cleaning the exterior
• Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.
Cleaning the interior
• Clean the interior of your washer periodically to remove any dirt, soil, odor,
mold, mildew, or bacterial residue that may remain in your washer as a result
of washing clothes.
Failure to follow these instructions may result in unpleasant conditions,
including odors or permanent stains in your washer or on your laundry.
• To remove hard water deposits, use a cleaner labeled “Washer safe.”
Cleaning the control panel
• Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads.
• Do not spray cleaners directly on the panel. The control panel finish may be
damaged by some laundry pre-treatment soil and stain remover products.
Apply such products away from your washer and wipe up any spills or
over-spray immediately.
Cleaning the tub
Run a normal cycle with some bleach every month to clean the tub. This
will also help to remove mold which may occur inside your washer.
Cleaning the lint filter
Your washer has a built-in lint filter to help collect lint during the washing
cycle. It is recommended to clean the lint filter every 10 wash cycles.
1 Remove the lint filter from your washer, then clean it with water.
2 Reinsert the lint filter into your washer.
Notes:
• Normal/Eco is the recommended wash cycle to wash up to a full load of normally
soiled cotton or linen clothing.
•The cycle (Normal/Eco on large load size and cold water temperature) has a much
longer spin time (44 minutes) than other cycles, which removes more water from
your clothes than other cycles, providing you with energy savings when drying
your clothes in your dryer.
• Hot and warm water temperatures are the same when using Normal/Eco. If you
need a higher temperature wash, use a different program.
Caution: Turn off the water faucets after final use. This shuts off the water supply to
your washer and prevents the possibility of damage from escaping water. Leave the
lid open to let the inside of your washer dry out.

32
NS-TWM16WH9
www.insigniaproducts.com
Cleaning the pump filter
Your washer has a built-in pump filter that helps protect the pump during
the washing cycle. It is recommended to clean the pump filter once every
month.
1 Remove the pump filter from your washer, the clean it with water.
2 Reinsert the pump filter into your washer.
Storing your washer
You can damage your washer if you do not remove water from hoses and
internal components before storage.
To prepare your washer for storage:
1 Select the Quick Wash cycle and add bleach to the washer. Run your washer
through the cycle without a load.
2 Turn the water faucets off and disconnect the inlet hoses.
3 Unplug your washer from the electrical outlet and leave your washer lid open
to let air circulate inside the tub.
Caution: If your washer has been stored in below-freezing temperatures, allow time
for any leftover water in your washer to thaw out before use.

33
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Troubleshooting
Caution: Do not try to repair your washer yourself. Doing so invalidates the warranty.
PROBLEM SOLUTION
Washer does not
start
• Make sure that your washer is plugged in.
• Make sure that the lid is closed.
• Make sure that the water source faucets are open.
• Make sure that you press the /Start Pause button to start
your washer.
• Before your washer starts to fill, it makes a series of clicking
noises to make sure that the lid is locked and to do a quick
drain.
• Make sure that the Child Lock is not activated. See Setting the
child lock on page 30.
• Make sure that the Delay option is not turned on. See Step 5:
(Optional) Set a delayed start time on page 29.
• Check the fuse or reset the circuit breaker.
No water or not
enough water
Detergent or
softener is still in
its compartment
after the wash
cycle is
completed
• Make sure that both faucets are fully turned on.
• Make sure that the water pressure is in the range listed in
Water requirements
on page 18.
• Make sure that the water inlet hoses are not kinked. Straighten
if necessary.
• Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
Washer vibrates
or is too noisy
• Make sure that your washer is set on a level surface. If the
surface is not level, adjust your washer’s leveling foot to level
your washer.
• Make sure that your washer is not touching any other object.
• Make sure that the laundry load is balanced.
• During the spin process, if clothes are piled to one side of the
tub, your washer may stop because of the imbalance. Your
washer tries up to three times to solve the problem
automatically. If the washer cannot solve the problem, try to
manually redistribute clothes inside the tub.
Washer stops • Make sure that the power outlet is a working outlet.
• Check the fuse or reset the circuit breaker.
• Close the lid, then press the /Start Pause button to start
your washer. For your safety, your washer does not spin unless
the lid is closed.
• Before your washer starts to fill, it makes a series of clicking
noises to make sure that the lid is locked and to do a quick
drain.
• Sometimes your washer may pause between stages in the
cycle. Wait to see if your washer starts again.
• Disconnect the inlet hoses and clean the screens periodically.
The hose filter screens may be clogged.

34
NS-TWM16WH9
www.insigniaproducts.com
Washer does not
drain or spin
• Check the fuse or reset the circuit breaker.
• Close the lid, then press the /Start Pause button to start
your washer. For your safety, your washer does not spin unless
the lid is closed.
• Make sure that the drain hose is not kinked. Straighten as
necessary.
• Make sure that the height of the drain hose is within specified
limits. See Drainage requirements
on page 18.
• The pipes to your sewer system may be clogged. Contact a
plumber or qualified repair professional.
The water
temperature is
not correct
• Make sure that you have selected the correct temperature.
• Make sure that the water source faucets are fully opened.
• Make sure that the hoses are connected to the correct faucet
and water intake connections on your washer, then flush the
lines. See Step 4a: Connect to water with a single faucet
on
page 20 or Step 4b: Connect to water with separate faucets on
page 21.
• Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
Load is too wet at
the end of the
cycle
• Use a high-efficiency detergent to reduce over-sudsing. See
Selecting a detergent on page 27.
• The load may be too small. Very small loads (one or two items)
may become unbalanced and not spin out completely.
Water leaks • Make sure that all hose connections are tight. See Step 4a:
Connect to water with a single faucet on page 20 or Step 4b:
Connect to water with separate faucets on page 21 and Step 5:
Connect the drain hose on page 24.
• Make sure that the end of the drain hose is correctly inserted
and secured to the drainage system. See Step 5: Connect the
drain hose on page 24.
• Avoid overloading.
• Use a high-efficiency detergent to reduce over-sudsing. See
Selecting a detergent on page 27.
Load has too
many suds
• Use a high-efficiency detergent to reduce over-sudsing. See
Selecting a detergent
on page 27.
• If you have “soft” water, reduce the amount of detergent.
• For small or lightly soiled loads, reduce the amount of
detergent.
Washer has an
odor
• Periodically clean the tub. See Cleaning the tub on page 31.
• Use a high-efficiency detergent to reduce over-sudsing.
Excessive suds collect in nooks and crannies and cause odor.
See Selecting a detergent on page 27.
• Dry the interior of your washer after the total cycle has
finished.
Washer has poor
stain removal
• Clothing that has been previously washed may have stains that
have set. These stains are difficult to remove. Hand wash or
pre-treat these clothes to aid in stain removal.
PROBLEM SOLUTION

35
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
Understanding the error codes
Your washer is equipped with an automatic error-monitoring system to
detect and diagnose problems at an early stage.
Specifications
Clothes are
staining
• Remove your clothes from the washer as soon as the cycle is
complete.
• Always wash dark colors separately from light colors and
whites.
• Never wash heavily-soiled clothes with lightly-soiled clothes.
Clothes are
wrinkling
• Remove your clothes from the washer as soon as the cycle is
complete.
• Do not pack your clothes tightly into the washer. The lid should
close easily.
• Make sure that the water hoses are connected to the correct
water inlets.
ERROR
CODE
POSSIBLE CAUSE SOLUTIONS
E1 Your washer takes more than
30 minutes to fill with water.
After water finishes entering
your washer, the water level has
not changed in five minutes.
• Make sure that the lid is not open.
• Make sure that water is not leaking.
See No water or not enough water
on
page 33.
• Contact Insignia Customer Care.
E2 The unit takes more than 10
minutes to drain.
• See Washer does not drain or spin
on
page 34.
E3 The lid is open.
The washer is not level.
• Close the lid.
• Level the washer. See “Step 6: Level
your washer” on page 25.
E4 Your washer is out of balance
more than three times in spin
operation.
• See Washer vibrates or is too noisy
on
page 33.
• Contact Insignia Customer Care.
Dimensions
(H × W × D)
36.6 in. x 20.3 in. x 20.7 in
(93 cm × 51.5 cm × 52.5 cm)
Weight 75 lbs. (34 kg)
Power 120 V~/60 Hz
Current draw 6 A
Volume of inner tub 1.6 Cu. Ft.
Pulsator type Impeller
Display type LED
Display color Blue
Motor Series
PROBLEM SOLUTION

36
NS-TWM16WH9
www.insigniaproducts.com
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents
may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the country where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance

37
1.6 Cu. Ft. Portable Top-Load Washer
www.insigniaproducts.com
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
five (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
Made in China

www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
Made in China
V5 ENGLISH
19-0512
