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23TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
FAQs
Frequently Asked Questions
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooling
Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the
freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired
temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream
should be firm and ice cubes should not melt in the freezer.
Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel until the desired
temperature appears. The numbers will cycle from highest to lowest and then return to the highest
again with continuous pressing.
Problem Possible Cause & Solution
Refrigerator is not
cooling or has no
power.
A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is
connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit
breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit breaker. Do not
increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified
electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.
The refrigerator control is set to OFF (some models).
• Turn the control ON. Refer to the Setting the Controls section for proper temperature
settings.
Refrigerator is in the defrost cycle.
• During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30
minutes and confirm the proper temperature has been restored once the defrost cycle has
completed.
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment to reach the desired temperature.
Refrigerator was recently relocated.
• If the refrigerator was stored for a long period of time or moved on its side, it is necessary
for the refrigerator to stand upright for 24 hours before connecting it to power.
us_main.book.book Page 23 Monday, November 16, 2020 9:53 AM
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