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English
23
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my Bluetooth device
• Ensure the Bluetooth function is activated
on your Bluetooth device.
• Re-pair the unit with your Bluetooth
device.
Wi-Fi
Wi-Fi Connection cannot be established.
• Check the availability of WLAN network
on the router.
• Place the Wi-Fi router closer to the unit.
• Make sure the password is correct.
• Check the WLAN function or reboot the
modem and Wi-Fi router.
Dolby Atmos
Cannot achieve outstanding Dolby Atmos effects.
• For non-HDMI connections (such as use
of USB, Bluetooth, OPTICAL or AUDIO
IN), limited height surround effects are
generated. See the section of ‘Dolby Atmos’
about how to achieve best Dolby Atmos
effects.
Play-Fi
Cannot discover the Play-Fi supported devices
from the app.
• Make sure the device is connected to the
Wi-Fi.
Cannot play Play-Fi music.
• Certain network service or contents
available through the device may not be
accessible in case the service provider
terminates its service.
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close the Philips Sound app powered by
DTS Play-Fi. Restart the app.
• When the speaker was set as Stereo Pairs
or Surround Sound, the speaker need to
be disconnected in the App before use
separately.
Remote control does not work
• Before you press any playback control
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• Reduce the distance between the remote
control and the unit.
• Insert the battery with its polarities (+/-)
aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the
sensor on the front of the unit.
This is a 15 mins power off
function, one of the ERPII standard
requirement for saving power
• When the unit’s external input signal
level is too low, the unit will be turned off
automatically in 15 minutes. Please increase
the volume level of your external device.
The subwoofer is idle or the indicator
of subwoofer do not light up
• Please unplug power cord from the mains
sockect, and plug it in again after 3 minutes
to reset the subwoofer.
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