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17
Troubleshooting
PROBLEM PROBABLE CAUSE/SOLUTION
Espresso will not flow out. • Is the water reservoir empty?
• Is the water reservoir properly fitted into position?
• Make sure that the coffee grounds are not overpacked in the filter.
• Is filter holder properly fitted into the espresso maker?
• Clean the filter, filter holder, and brew head.
• Holes in filter holder may be clogged. Clear with a toothpick or straightened paper clip.
Machine is noisy when operating. • Is the water reservoir empty?
• Is the water reservoir properly fitted into position?
• Is the filter holder properly fitted into position?
Espresso is too weak. • Always use fresh espresso ground coffee and tamp the ground coffee down firmly.
• The longer the brew time, the weaker the espresso (1 serving = 1 to 1 1/2 ounces [28–43 g]).
• Be sure there is sufficient ground coffee in the filter.
• Coffee grounds are too coarse.
• Try a different brand or roast of coffee.
Espresso is too strong or bitter. • Too much ground espresso was used.
• Grounds were too fine.
• Brew longer before turning control knob back to STANDBY.
Difficult to froth milk. • Always use fresh, cold milk (skim milk is recommended).
• Use a cold, stainless steel cup and move the cup slightly up and down while frothing.
• Clean the frothing nozzle.
• Trying to froth too much milk; reduce amount of milk in cup.
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