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be improved by repeatedly charging and discharging it.
When usable battery life becomes half the usual time, even after charging the battery
pack fully, the battery pack may need to be replaced. Consult your nearest Sony dealer.
[109] Troubleshooting Troubleshooting Battery pack and power
Cannot charge the camera.
Turn off the camera and make the USB connection.
Disconnect the micro USB cable (supplied), and then reconnect it.
Use the micro USB cable (supplied).
Charge the battery pack in an ambient temperature of 10°C to 30°C (50°F to 86°F).
Turn on the computer and connect the camera.
Release the computer from sleep or hibernation status.
Connect the camera directly to a computer using the micro USB cable (supplied).
Connect the camera to a computer with the operating system that is supported by the
camera.
[110] Troubleshooting Troubleshooting Battery pack and power
The remaining charge indicator is incorrect.
This phenomenon occurs when you use the camera in an extremely hot or cold location.
A discrepancy arose between the remaining charge indicator and the actual remaining
battery charge. Fully discharge the battery pack once, then charge it to correct the
indication.
Fully charge the battery pack again. If the problem persists, the battery pack is worn out.
Replace the battery pack with a new one.
[111] Troubleshooting Troubleshooting Memory card
Operations using the memory card cannot be performed.
If you use a memory card formatted on a computer, format it again on the camera.
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