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Guarantee & service
If you need service or information or if you have a problem, please visit the Philips website at www.
philips.com or contact the Philips Consumer Care Centre in your country (you nd its phone
number in the worldwide guarantee leaet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Possible cause Solution
The fried food
does not have a
golden brown
colour and/or is
not crispy.
The selected temperature is
too low and/or the food
has not been fried long
enough.
Check on the package of the food or in the
food table at the end of this booklet whether
the temperature and/or preparation time you
have selected is/are correct. Set the
temperature control to the correct
temperature.
There is too much food in
the basket.
Never fry more food at one time than the
quantity mentioned in the food table at the
end of this booklet.
The fryer does
not work.
The thermal safety cut-out
has been activated.
Go to your Philips dealer or a service centre
authorised by Philips to have the fuse replaced.
The fryer gives off
a strong
unpleasant smell.
The permanent anti-grease
lter is saturated.
Remove the lid and clean the lid and lter in
hot water with some washing-up liquid or in
the dishwasher.
The oil or fat is no longer
fresh.
Change the oil or fat. Regularly sieve the oil or
fat to keep it fresh longer.
The type of oil or fat used
is not suitable for deep-
frying food.
Use frying oil or liquid frying fat of good
quality. Never mix different types of oil or fat.
Steam escapes
from other places
than the lter.
The lid is not
closed properly.
Close the lid properly.
The permanent anti-grease
lter is saturated.
Remove the lid and clean the lid and lter in
hot water with some washing-up liquid or in
the dishwasher.
Oil or fat spills
over the edge of
the fryer during
frying.
There is too much oil or fat
in the fryer.
Make sure the oil or fat in the fryer does not
exceed the ‘MAX’ indication.
The food contains too
much moisture.
Dry the food thoroughly before you start
frying it and fry the food according to the
instructions in this user manual.
ENGLISH 13
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