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20
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SUGGESTED ACTION
Treadmill will not start
Not plugged in. Plug cord into outlet.
Safety Key (No. C26) not
inserted.
Insert Safety Key (No. C26).
Running belt is not
centered
Running belt tension is not
correct on the left or right sides
of the running board.
Tighten the adjustment bolts on the
left and right side of the rear roller.
Computer is not working
Wires from the computer and
bottom
control board not
properly connected.
Check wire connections f
rom the
computer to the control board.
Transformer is damaged.
If the transformer is damaged,
contact customer service.
E01 or E13: Message failure
Wires from the console and
bottom control
board not
properly connected.
Check wire connections
from the
console to the control board. If the
wire has been punctured or
damage
d, you will need to replace
it.
If the problem is not rectified, you
may need to replace the control
board.
E02: Burst clash protection
Incoming voltage is lower than
50% of the required voltage.
Check that the incoming power
supply is the correct voltage.
E03: No speed sensor signal
Speed sensor signal cannot be
received by the control board.
Check that the
sensor wire is
properly connected. If damaged,
replace
wire. Check to see if the
magnetic sensor is damaged,
replace if necessary.
E05: Current overload
protection (Self Protecting
System)
The incoming voltage is too low
or too high. The control board
is damaged.
Restart the treadmill.
Check the
incoming voltage to ensure its
co
rrect. Check the control board,
replace if damaged.
A moving part of the treadmill is
stuck and therefore the motor
is unable to rotate properly.
Inspect moving parts of the
tr
eadmill to ensure that they are
operating correctly. Check the
motor, listen for strange noises and
check for a burning smell. Replace
the motor if necessary.
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