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22
P
roblems
P
robable causes
C
orrective actions
T
he coffee does not flow.
-
T
he water tank is empty.
-
Pump drained.
-
A
ppliance scaled.
-
Pod holder grid blocked
.
-
F
ill the water tank.
-
Fill the water tank, remove the filter
holder, lock the head and press the
button until the water flows.
-
Descale the appliance.(see
descaling paragraph).
-
Clean the pod holder with plenty
of water and blow into the tube
.
T
he coffee is too short and the operation
is noisy
.
-
T
he water tank is empty.
-
The water tank is not inserted
c
orrectly into its housing
.
-
F
ill the water tank
.
-
Push the water tank in correctly so
t
hat it slots into the base
.
Coffee leaks from the percolator head
. -
The head is dirty or impurities are
preventing it from closing correctly
.
-
The percolator head seal is damaged
.
-
Clean the percolator head and the pod
holder with a soft cloth
.
-
Contact an approved service centre
.
The pod is damaged when the appliance is
opened
.
-
There is still pressure in the head when it
is opened
.
-
Wait until the button stops flashing
before opening the head
.
The preparation is pale and there is no
froth
.
-
The pod is not positioned correctly in the
pod holder
.
-
The pod holder is blocked
.
-
The pod is not compatible with the
coffee maker
.
-
Place the pod in a flat position in
the pod holder, ensure that the coffee is
evenly distributed in the sachet
.
-
Clean the pod holder with plenty
of water and blow into the tube
.
-
Change the pod
.
The button flashes rapidly and does not
stop
.
-
The coffee maker has switched to a
safety mode because of overheating
.
-
Leave the appliance to cool for 6 hours.
If the problem persists, contact an
approved service centre
.
The head cannot be closed correctly.
-
The pod is not placed correctly in the
pod holder
.
-
The pod is not compatible with the
coffee maker
.
-
Place the pod in a flat position in
the pod holder, and ensure that
the coffee is distributed evenly in
the sachet
.
-
Change the pod
.
The head cannot be opened
. -
The appliance has switched to a
safety mode because of excess pressure
.
-
The pod is not compatible with the
coffee maker
.
-
Do not force the locking knob. Wait
for quarter of an hour. If the problem
persists, contact an approved service
centre
.
-
Only use flexible pods with a
diameter of 71 mm. ESE type pods
are not compatible with the coffee
maker
.
Problems, probable causes and corrective actions
cafetie?re Direct serve CW 100 TEFAL.qxd:Cafet Tefal Express 01_FR. qxd 20/03/09 11:54 Page 22
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