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to build and we know that you want
your appliances to give you many yearsof dependable
service.
Our Consumer Services are designed with your needs and wants in mind.
Warranty Prelection
Yournew applianceis a well designed and engineered
Seethe warranty on the back page of this book for
product. Before it left the factory, it went through
details.
rigorous tests to detect manufacturing defects. And
you havea written warranty to protect you.
PromptService atyour Convenience
Whether your appliance is in or out of warranty,
you’re just a phone call away from our nationwide
network of Factory TrainedService professionals.
Simply call our GE service organization. You’ll find
them in the White Pagesunder “General Electric
Company” or “General Electric Factory Service;’
and in the Yellow Pages under “General Electric
Customer Care” Service.”
Service is scheduled at your convenience and the
technician drives a fully-stocked parts service truck
so that, in most cases, the repair can be completed
in one visit.
We’re proud of our service and want you to be
pleased, but if for some reason you are not happy
with the service you receive, here are three steps to
follow for further help.
FIRST,contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
NEXT,if you are still not pleased write all the details
—
including your phone number to:
Manager,Consumer Relations
General Electric Company
Appliance Park
Louisville, Kentucky 40225
FINALLY,if your problem is still not resolved, write:
Major,Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
service contracts
pyourappliancein goodoperatit?g
For trouble-freesewice beyond
condition during the contract period at
the written warrantyperiod.
additional charge. Service contracts
let you pay today’s prices for service
If you prefer to budget
yourrepairexpenditure
a month, a year,or se~erai years from
instead of being surprised by them,
GEoffer
now. And, you’ll receive service from
service contracts for varying lengths of time
GE trained service technicians using
all GE major appliances. With a contract, we’ll
only Genuine GE parts.
The Quick Fix’” system
You can save money and time
by doing it yourself.
For do-it-yourselfers who would
prefer to fix GE major appliances
themselves. ..GE offers an industry
first, the Quick FixT~System.
A program for do-it-yourself appliance repair,
the system includes
step-by-steprepajr
manua/s
for refrigerators, most non-microwave
electric ranges, dishwashers, and standard
and large capacity washers and dryers, plus
specjallypackagedreplacemer)tparts, and
technical help with a
to//-free800 number
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The GE Answer CenterT~l800.626.2000
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Should you need heip in the se!ection and purchase
consumer information service is open 24 hours a
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of new appliances, or have questions about the
day, seven days a week.
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operation of the GE appliances you now own-or have
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ar?yother questions about OLiI consumer products
Our staff of experts stands ready to assist you
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or ~ervi~e~,
you are only a TOLL-FREE call away.
anytime.
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