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7
10-Year full Machine Warranty
1. PRODUCT REGISTRATION.
You can register online at vitamix.com/warranty; or by calling our Customer Services Department on 0800 587 0019 or +1 440 235 4840.
Failure to register your product purchase will not diminish your warranty rights. However, registering your purchase will allow Vitamix to
better serve you with any of your customer service needs.
2. WHO CAN SEEK WARRANTY COVERAGE?
This Warranty is extended by Vitamix to the owner of this blender for personal household use only. This Warranty does not apply to
products used for commercial, rental or resale purposes. Should ownership of the blender change during the 10-year period, please
update the blender’s owner information at vitamix.com.
3. WHAT IS COVERED?
Vitamix warrants to the owner that if this Blender (a ‘Blender’ consists of a motor blender base, any container(s), lids and tamper(s)
purchased together) fails within 10 years from the date of purchase due to a defect in material or workmanship or as a result of
normal wear and tear from ordinary household use, Vitamix will, within 30 days of receipt of the returned blender, repair the failed
Blender or component part of the Blender free of charge.
If, at Vitamix’s sole discretion, the failed Blender or component part of the Blender cannot be repaired, Vitamix will elect to either (A)
replace the Blender free of charge or (B) refund the full purchase price to the owner, unless Vitamix receives prior written notice of
the owner’s preference.
4. WHAT IS NOT COVERED?
This Warranty does not apply to Blenders used commercially or in non-household applications. This Warranty does not cover
cosmetic changes that do not aect performance, such as discolouration or the eects of the use of abrasives or cleaners, or
food build-up. This Warranty is only valid if the Blender is used and maintained in accordance with the instructions, warnings and
safeguards contained in the owner’s manual.
Containers: Processing certain herbs and spices in the container/cup will result in cosmetic marring of the container/cup and may
cause the blades to wear prematurely. Traces of sand, as well as coarse, gritty and abrasive herbs, will also cause the blades to
wear prematurely. Herbs may contain volatile oils, cause the container/cup to retain the oils and cause permanent discolouration.
Vitamix will not be responsible for the cost of any unauthorised warranty repairs.
REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE ARE THE EXCLUSIVE REMEDIES OF THE PURCHASER AND THE
SOLE LIABILITY OF VITAMIX UNDER THIS WARRANTY. NO EMPLOYEE OR REPRESENTATIVE OF VITAMIX IS AUTHORISED TO
MAKE ANY ADDITIONAL WARRANTY OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY BE BINDING UPON VITAMIX.
ACCORDINGLY, THE PURCHASER SHOULD NOT RELY UPON ANY ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR
REPRESENTATIVE OF VITAMIX. IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
Some states do not allow limits on warranties. In such states, the above limitations may not apply to you. Outside the U.S.A. and
Canada, other warranties may apply.
5. WHAT VOIDS THIS WARRANTY?
Abuse, misuse, negligent use, alteration of the Blender, exposure to abnormal or extreme conditions or failure to follow the operating
instructions in this manual will void this Warranty.
The Warranty is also void if repairs to the Blender or any component part of the Blender are performed by someone other than
either Vitamix or an authorised Vitamix Service Provider or if any component part of a Blender subject to this Warranty is used in
combination with a motor base or container that is not expressly authorised by Vitamix.
6. HOW TO OBTAIN RETURN AUTHORISATION UNDER THIS WARRANTY.
In the event that you need service or repair, please call Vitamix Customer Services on 0800 587 0019 or +1 440 235 4840. You will be
asked to provide a date of purchase and proof of purchase for any blender that has not been registered with Vitamix. For blenders
subject to this Warranty, you will be provided with a return authorisation number, up-to-date delivery instructions and a pre-paid
return collection label. Vitamix will pay standard shipping costs on the return of a Blender for warranty service and repair and for
return shipment of the blender to you after the warranty repair or replacement. The purchaser is responsible for the costs of special
delivery requests.
Within the U.S.A. and Canada, this Warranty is honoured directly through the Vita-Mix Corporation.
United States Canada
Vita-Mix Corporation Vita-Mix Corporation
8615 Usher Road 200-1701 Shepherd Street East
Cleveland, Ohio 44138-2199 Windsor, Ontario N8Y 4Y5
+1 800 848 2649 +1 800 848 2649
service@vitamix.com service@vitamix.com
You will be deemed to have accepted the returned product 'as is' upon delivery unless you notify Vitamix of any problem, including
shipment damage, within 48 hours of delivery.
Warranty and Service
Wa r r a n t y
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