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110
Troubleshooting
Dots appear and remain on the screen.
• This is not a malfunction. These dots are not recorded (page 2).
Cannot shoot images in succession.
• The internal memory or “Memory Stick Duo” media is full. Delete unnecessary images
(page 34).
• The battery level is low. Insert the charged battery pack.
The same image is shot several times.
• [REC Mode] is set to [Burst] or Exposure Bracket. Or, [Scene Recognition] is set to
[Advanced] (pages 44, 45).
Cannot play back images.
• Press (Playback) button (page 32).
• The folder/file name has been changed on your computer (page 94).
• Sony does not guarantee playback of image files on the camera if the files have been
processed using a computer or recorded with another camera.
• The camera is in USB mode. Delete the USB connection (page 90).
• Playback is impossible if the Smile Shutter is in standby mode. Exit standby mode by
pressing the shutter button all the way down.
The date and time are not displayed.
• The display indicators are turned off. Show the display indicators by pressing v (DISP) on the
control button (page 20).
The image appears rough right after playback starts.
• This may happen due to image processing. This is not a malfunction.
Left and right sides of the screen are shown in black.
• [Auto Orientation] is set to [On] (DSC-W220 only) (page 78).
Cannot hear music during slideshow.
• Transfer music files to the camera with “Music Transfer” (page 95).
• Confirm that the volume setting and slideshow setting are correct (page 56).
Viewing images
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