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105
Troubleshooting
Troubleshooting
Troubleshooting
If you experience trouble with the camera, try the following solutions.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory, Music files may be checked.
1 Check the items on pages 106 to 115.
If a code such as “C/E:ss:ss” appears on the screen, see page 116.
2 Remove the battery pack, wait for about one minute, reinsert the battery pack,
then turn on the power.
3 Initialize the settings (page 71).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 106
Shooting still images/movies 107
Viewing images 110
Deleting 111
Computers 111
“Memory Stick Duo” media 112
Internal memory 113
Printing 113
PictBridge compliant printer 114
Others 115
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.
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