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SUBARU STARLINK Features
We’re Here to Help
SUBARU STARLINK’s Concierge feature is your own personal call center. Need
directions to a hotel sent to your vehicle while you’re driving? Need to find a
new French restaurant for your anniversary? All you need to do is ask. SUBARU
STARLINK Concierge service can also help schedule a service appointment at
any Subaru Retailer. STARLINK Concierge Call Center Agents are there to help at
anytime, 24 hours a day.
SUBARU STARLINK Concierge Call Center Agents can help you with the following:
• Locate a Destination for you
• Send Destinations to your vehicle’s embedded navigation system
(if equipped)*
• Book a reservation at a restaurant or hotel
• Schedule an appointment at any Subaru Retailer and more
How to use:
• Press the blue i-button or the Concierge soft button which is found by
selecting the MySubaru icon from the head unit home screen
• A STARLINK Customer Care Advisor for Concierge will attempt to establish
a voice communication with you then provide assistance with your request
• To cancel a Concierge call, press and hold the blue i-button
for
approximately 2 seconds or press the “End Call” button on the head
unit display
STARLINK Concierge
At any time after initiating a voice call you can adjust the volume of the call by
using the volume knob on your vehicle’s head unit.
NOTE
If you subscribed to SUBARU STARLINK’s Concierge services, an option
screen will display on the head unit when the i-button
is pressed. From
the option screen you can select either Enhanced Roadside Assistance
or Concierge Services. If you do not choose a service then Roadside
Assistance will automatically be called in approximately 10 sec.
NOTE
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