Install 2 AAA batteries before using the remote control for the first time. Make sure the positive and negative ends are facing the correct polarity direction as marked in the battery compartment.
You can see the status of Robot from the LED indicator.
|
Status Light |
Status |
|
Breathing purple |
Charging |
|
Solid blue |
Standby / Cleaning/ Fully charged |
|
Solid purple |
Low power and returning to Charging Base |
|
Off |
• Robot is off. • To conserve power, the light automatically turns off when robot is not docked to the Charging Base and has been inactive for 1 minute. |
|
Flashing/ Solid red + Beeping |
Robot has an error. Refer to the" Troubleshooting>Error Tone" section in this manual for solutions. |
Place physical barriers in front of fireplaces and areas that may cause damage to robot if entered.
Note: If you don't put the rest wire into the trunking, which may stuck the robot while charging or cleaning.
2. Charging Base Position
Place the Charging Base on a hard, level surface and against a wall.
3. Remove objects within 3 ft/1 m of the left and right side and within 6 ft/2 m of the front of the charging base.
4. Connect the round connector of the adapter into the power socket on the Charging Base and the other end into a wall outlet.
- Install the Charging Base in a location that Robot can easily access. It is recommended to place the Charging Base against a wall, and on a hard-level surface rather than on rugs or carpets.
- Always keep the Charging Base plugged In, otherwise Robot will not automatically return to it.
5. Install Side Brushes
Attach side brushes to the bottom of robot by pressing a brush into each slot.
6. Turn on the main power switch on the bottom of robot
■ Robot has a pre-installed rechargeable battery that has to be fully charged before use.
■ Robot returns to the Charging Base at the end of a cleaning cycle or when its battery is running low.
Method 1: Attach Robotto the Charging Base by aligning its charging pins with the charging pins on the base.
Method 2: Press 
the remote control to return robot to the Charging Base.
Turn off the main power switch if Robot will not be used for a long period of time. To preserve the battery's lifespan, recharge at least once every 6 months.
To enjoy all available features, it is recommended to control your robot via the BG Home app.
Before you start, make sure that:
• Your smartphone or tablet is connected to a Wi-Fi network.
• Your smartphone or tablet is running iOS 8.0 (or above) or Android 4.4 (or above).
• The 2.4GHz band wireless signal is enabled on your wireless router.
• The Wi-Fi status light on robot is slowly flashing blue.
• Robot is attached to the Charging Base to ensure it has enough power during setup.
1. Download the bg Home app from the App Store (iOS devices) or Google Play (Android devices).
2. Open the app and create a user account.
3. Tap the "+" icon in the top right corner to add your robot to your BG Home account.
4. Follow the instructions in the app to set up the Wi-Fi connection.
- After connecting successfully, you can control robot via the app.
- With the app, you can select a cleaning mode, set the time, schedule a cleaning, view the system status, receive notifications and access additional features.
Wifi Status Light
|
|
Slowly flashing blue |
Waiting for connection |
|
Rapidly flashing blue |
Connecting with your wireless router |
|
|
Solid blue |
Connected to your wireless router |
- If you have any problems during the Wi-Fi setup process, refer to the " Troubleshooting > Wi-Fi connection" section in this Manual.
- If robot gets stuck in any space, tap Find My Robot in the app to find the machine. This function is available in the app only.
Reset the Wi-Fi Connection
Press and hold 
on robot for 10 seconds to reset the Wi-Fi connection if necessary.
- You will hear a beep when the Wi-Fi connection has been reset and the Wi-Fi status light will slowly flash blue. Now you can follow the Wi-Fi instructions in the BG Home app to set up the Wi-Fi connection.
Schedule Cleaning
With the BG Home app, you can schedule robot to start cleaning at a particular time.
You can set the time and customize the cleaning schedules from Sunday to Saturday on the BG Home app. This function is available in the app only.
Start Cleaning Cycle
■ Press the power button once to wake up the Robot.
■ Press the power button again to start a cleaning cycle (or press the 
button on Remote Control).
If its battery gets low before finishing a cleaning cycle, robot will return to the Charging Base to recharge.
If the Charging Dock is inaccessible, robot will not be able to recharge.it will return to its starting location and the cleaning cycle will end, please place the robot manually on Charging Base for charging. (Refer Activate the Robot)
Note: Please refer to section 3.5 for more Cleaning Mode.
Pause
button or press the 
button on Remote Control. button again. button.Note: The actions listed above can also be managed from the Remote Control.
Power OFF
■ To end the cleaning cycle and put robot in standby mode, press and hold © button until robot indicators turn off.
Auto Cleaning
Spot Cleaning
When you select Spot Cleaning, robot intensely cleans a localized area by spiraling outward about 3 feetO meter) in diameter and then spiraling inward to where it started.
When Spot Cleaning, robot boosts is vacuum power to provide th> best cleaning possible where you need it.
To use Spot Cleaning, place robot on top of the localized debris and press 
(Spot) on the Remote Control.
Max Vacuuming Cleaning
Robot increases its vacuum power to provide a deeper clean when press the 
button on Remote control, Max Vacuuming Cleaning if Off by default.
Edge Cleaning
After robot finishes cleaning the open areas of your floor, it uses Edge Clean to ensure that it has cleaned along walls and around furniture Legs, If you prefer a quicker edge cleaning, press the 
button on Remote Control.
Single room cleaning
When one specific room needs to be cleaned, press the
on Remote control.
Note: Robot will clean and then stop after 30 minutes in this mode. Make sure confine robot to a room by closing the door.
Set Time
Make sure the time is set correctly to your local time before setting a scheduled cleaning.
on the remote control. The time will blink on the display.
to set the "hour" and "minute" . Note: Make sure AM/PM is set correctly. or 
to save the setting. Robot will BEEP ONCE to indicate the time has been set.
To ensure the time is set successfully, make sure robot is turned on. You will hear a beep when the time has been set.
You can schedule robot to start cleaning at a specified time.
To cancel a previously scheduled cleaning, press and hold 
for 3 seconds until robot beeps twice and disappears.
Note: Before setting a scheduled cleaning, make sure the time has been set correctly to your local time; refer to the previous section "Set Time" for how to set the time.
on the remote control. will blink on the display.to set the "hour" and "minute". Note: Make sure AM/PM is set correctly. or to save the setting. Robot will BEEP ONCE to indicate the schedule has been set.
To ensure the time is set successfully, make sure robot is turned on. You will hear a beep when the time has been set.
With the Boundary Strip, you can keep robot away from any area or item you do not want robot to clean. Robot will recognize the Boundary Strip and will not cross into the blocked-off area.
1. Identify the area or item you do not want robotto get close to.
2. If necessary, use scissors to cut the Boundary Strip to a shorter length. Be sure to correctly measure the length before cutting.
3. Apply the supplied strips of adhesive tape to lay the Boundary Strip flat on the floor. Make sure the strip is placed FLAT on the floor or under an area rug.
- If the Boundary Strip is rolled up, remove and then re-apply on the floor with adhesive tape. Otherwise the Boundary Strip may not work well.
- Make sure the Boundary Strip is placed on the same surface plane robot is used on.
- Be careful not to damage the floor when using adhesive tape. It is not recommended for use on carpets.
- Keep the Boundary Strip away from objects that emit excessive heat.
Amazon Alexa or the Google Assistant is a smart voice control device that enables you to control robot with your voice.
Before you start, make sure that:
• Robot is attached to the Charging Base to ensure there is enough power.
• Robot is connected with the BG Home app.
• You have an Alexa-enabled device (i.e. Amazon Echo, Echo Dot and Amazon Tap, Echo Show, Echo Spot) or a device enabled with the Google Assistant (i.e. Google Home, Google Home Mini). These devices are sold separately.
• The Amazon Alexa app or Google Home app is already installed on your smart device, and you have created an account.
To control Robot with Amazon Alexa
menu.
To control robot with the Google Assistant
Robot now works with the Google Assistant on devices like the Google Home.
To keep robot running at peak performance, perform the following care procedures.lf you notice robot picking up less debris from your floor, then empty the bin, clean the filter and rolling brush.
1 Press bin release button to remove the bin.
2 Open bin's door to empty it.
1 Remove filter by grasping the white tab.
2 Shake off debris by tapping the filter against your trash container.
2. Clean the rolling brush. Cut down the hair winded in the rolling brush with the provided cleaning tool's knife.
3. Remove the side brush,use a cloth to remove the dust from the brush
4. Pull out the swivel wheel, then clean the Swivel Wheel with the cleaning tool.
To maintain the best performance, clean the drop sensors and charging pins regularly.
• Dust off the drop sensors and charging contact pins using a cloth or cleaning brush.
When robot is in trouble, it will emit a series of short or long beeps and the red indicator on robot will be solid or flashing.
|
Flashing red indicator light |
||
|
Error Tone |
Cause |
Solution |
|
Two beeps |
Robots bumper is stuck. |
Tap robots bumper several times to dislodge any debris that may be trapped underneath. |
|
Three beeps |
• Robots drop sensors are dirty. • Robot is stuck on the ledge of a staircase and cannot reverse. |
• Clean the drop sensors gently with a dry cloth. • Place robot in a new location. • Use a physical barrier to block off the problem area. |
|
Four beeps |
Robots power level is too low. |
Manually charge robotfor at least 5 hours. |
|
Solid red indicator light |
||
|
Error Tone |
Cause |
Solution |
|
One beep |
Robots left/right wheel is stuck. |
Turn off robot and remove any hair or debris from the left/right wheel. |
|
Two beeps |
Robots side brush is stuck. |
Turn off robot and remove any hair or debris debris from the side brush. |
|
Three beeps |
Robots suction fan is stuck. |
■ Turn off robot and remove any hair or debris empty the dust collector. • Make sure the suction inlet is not blocked by any hair or debris. |
|
Four beeps |
Robots rolling brush is stuck. |
Turn off robot and remove any hair or debris from the rolling brush. |
|
Problems |
Solutions |
|
Robot cannot be activated. |
• Make sure the main power switch is in the ON position. • Make sure the battery is fully charged. • Replace the batteries (2 AAA) in the remote control. ■ Make sure the remote control is within range (16 ft/5 m) of robot. ■ If you still have trouble,turn off the main power switch,wait then turn it back on. |
|
The remote control does not work. |
• Replace the batteries in the remote control. • Make sure Robot is turned on and fully charged. |
|
Robot stops working suddenly. |
■ Check if robot is trapped or stuck on an obstacle. • Check if the battery level is too low. • If you still have trouble,turn off the main power switch,wait for 2 seconds and then turn it back on. |
|
You cannot schedule cleanings. |
• Make sure the main power switch on the bottom of robot is turned on. • Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly. • Check if robots power is too low to start cleaning. |
|
Suction power is weak. |
■ Check if any obstructions are blocking the suction inlet. ■ Empty the dust collector. ■ Clean the filters with a vacuum cleaner or a cleaning brush. ■ Check if the filters are wet due to water or other liquid on the floor. Air-dry the filters completely before use. |
|
Robot cannot be charged. |
■ Check if the indicator on the Charging Base lights up. If not, contact the bagotte service center to repair or replace the Charging Base. ■ Dust off the charging contact pin with a dry cloth. ■ Check if you can hear a beep when robot is docked onto the Charging Base. If not, contact the bagotte service center to repair or replace the Charging Base. |
|
Robot cannot return to the Charging Base. |
■ Remove objects within 3 ft/1 m to the left and right side and within 6 ft/2 m of the front of the Charging Base. • When robot is in the vicinity of the Charging Base, it will return more quickly. However, if the Charging Base is located far away, robot will need more time to return. Please be patient as it works its way back. ■ Clean the charging contact pins. |
|
The rolling brush does not rotate. |
■ Clean the rolling brush. • Check if the rolling brush and brush guard have been installed properly. |
|
Robots movements or travel path are abnormal. |
• Clean the sensors carefully with a dry cloth. • Restart robot by turning the power switch off and on. |
|
Robot cannot connect to a Wi-Fi network. |
• Make sure your Wi-Fi router supports the 2.4GHz and 802.11b/g/n bands; the 5GHz band is not supported. For details, refer to the "Troubleshooting > Wi-Fi connection" section in this manual. |
|
You cannot control Robot with Amazon Alexa. |
■ Check if there are any Internet connection problems. ■ Check whether you have installed the Amazon Alexa app onto your smart device and enabled "Smart Life" Skill in the Amazon Alexa app. For details, refer to the "Use Your Robot with Amazon Alexa / the Google Assistant" section in this manual. • Make sure you have an BG Home account. ■ Make sure you are using correct Alexa voice-commands. |
|
You cannot control Robot with the Google Assistant. |
■ Check if there are any Internet connection problems. ■ Check if you have installed the Google Home app onto your smart device and initiated the "Smart Life" action in the Google Home app. For details, refer to the "Use Your Robot with Amazon Alexa/the Google Assistant" section in this manual. • Check if you are using the proper commands when talking to the Google Assistant. When making your request, first say the wake words "Ok Google". ■ Repeat your question. Speak clearly to the Google Assistant. |
Before Wi-Fi setup, make sure robot and your Wi-Fi network meet the following requirements.
Wi-Fi Setup Requirements
• Robot:
- Robot is fully charged and the main power switch on the bottom of robot is turned on.
- Wi-Fi status light slowly flashes blue.
• Wi-Fi Network:
- Use the correct password for your network.
- Do not use a VPN (Virtual Private Network) or Proxy Server.
- Your Wi-Fi router supports 802.11b/g/n and IPv4 protocol.
- You are using a 2.4GPIz router or a dual-band router that is configured to support a 2.4GPIz frequency band. Robot does not support 5GFIz frequency band.
- If robot cannot connect to the Wi-Fi network and you are using a 2.4/5GPIz mixed network, switch to a 2.4GPIz network for Wi-Fi setup. You can switch back once your setup is complete.
- When connecting to a hidden network, make sure you enter the correct network name, SSID (case sensitive), and connecting to a 2.4GHz wireless network.
- When using a network extender/repeater, make sure the network name (SSID) and password are the same as your primary network.
- The firewall and port settings of your Wi-Fi router allow robot to connect with the Bagotte servers.
Network Security Requirement
- WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
- WEP EAP (Enterprise Authentication Protocol) is not supported.
Wi-Fi Channels
- The FCC requires that all wireless devices in the United States operate on the 1-11 wireless spectrum channels.
- Some countries outside North America can use spectrum channels higher than channel 11. Refer to your local regulatory agency to determine which channels are accessible.
- A future software release will support access to channels above 11 for users outside North America. Until then, use channels 1-11.
If you cannot control robot with your smartphone, try the solutions below to solve the problem. If the problem persists, contact the Bagotte service center for help.
|
Wi-Fi Status Light |
Cause |
Solutions |
|
Solid blue |
Robot has connected to your router, but cannot access the Internet. |
• Check if your router is connected to the Internet. • Check with your Internet provider to see if there is any Internet connection problem. |
|
Rapidly flashing blue |
Robot cannot connect to your wireless router. |
• Check if you have modified your network name and password. • Reset Wi-Fi connection if necessary. Refer to the "Use Your Robot with the BG Home App > Reset the Wi-Ficonnection"section in this manual. |
|
Slowly flashing blue |
Wi-Fi connection is reset or has not been set up before. |
• Set up Wi-Fi connection with Robot Refer to the "Use Your robot with the BG Home App” section in this manual. • Reset Wi-Fi connection if necessary. Refer to the "Use Your Robot with the BG Home App > Reset the Wi-Fi connection"section in this manual. |
|
Off |
• Robot is turned off. • Robot's power level is low. • Robot is in Sleep mode. |
• Charge robot by attaching it to the Charging Base. Make sure the main power switch on the bottom of robot is turned on. |
