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18
Battery replacement
Caution
• Switch 'OFF' and unplug the machine before replacing
the batteries.
• Unscrew the battery compartment on the remote control.
Loosen the base and pull to remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away
from fire.
• Follow battery manufacturers' instructions when installing new
batteries (battery type CR 2032).
• Limited functionality is available without the remote control
(see 'Control without remote').
Automatic cut-out
• If the machine is tilted by over 5° the display will show a ‘tilted’
graphic. If after 15 minutes the machine is not levelled it will
switch ’OFF’.
• If the machine has been tilted make sure it is level and clear up
any spillage.
Troubleshooting
• Do not carry out any maintenance or repair work other than
that shown and described in this Dyson Operating Manual, or
advised by the Dyson Helpline.
• An F3 failure message means the machine is too cold.
The machine will operate when it is above 41°F. If other failure
messages are displayed, contact the Dyson Helpline.
• If the UV-C emitter is exposed for any reason the machine will
switch ‘OFF’.
• If the piezo or UV-C emitter needs to be replaced, contact the
Dyson Helpline.
Disposal information
• Dyson products are made from high grade recyclable materials.
Recycle where possible.
• The battery should be removed from the product before disposal.
• Dispose of or recycle the battery in accordance with local
ordinances or regulations.
Dyson customer care
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson
Helpline with your serial number and details of where and when you
bought the machine.
Most questions can be solved over the phone by one of our Dyson
Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so we
can discuss the available options. If your Dyson machine is under
warranty, and it is a covered repair, it will be repaired at no cost.
Your serial number can be found on your rating plate which is on the
base of the machine.
Please register as a Dyson machine owner
To help us ensure you receive prompt and efficient service, please
register as a Dyson machine owner. There are three ways to do this:
• Online at www.dyson.com
• Telephone the Dyson Helpline, 866-277-9896.
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson machine in the event of an
insurance loss, and enable us to contact you if necessary.
2 year limited warranty
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY
What is covered
• Your Dyson machine is warranted against original defects in
materials and workmanship for a period of 2 years from the
date of purchase, when used for normal domestic purposes in
accordance with the Dyson Operating Manual. Please retain your
proof of purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of manufacture,
according to Dyson’s records. This warranty provides, at no extra
cost to you, all labor and parts necessary to ensure your machine
is in proper operating condition during the warranty period. The
replacement of any part of your machine under warranty will not
extend the period of warranty. Any parts which are returned and
replaced by Dyson will become the property of Dyson. Please call
the Dyson Helpline at 866-277-9896 for more information.
This limited warranty is subject to the following terms:
What is not covered
Dyson shall not be liable for costs, damages or repairs incurred as a
result of, due to, or from:
• Purchases of machines from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack
of maintenance or use not in accordance with the Dyson
Operating Manual.
• Use of the machine other than for normal domestic purposes
within the United States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson
Operating Manual.
• Use of parts and accessories other than those produced or
recommended by Dyson.
• External sources such as weather, electrical outages or
power surges.
• Repairs or alterations carried out by unauthorized parties
or agents.
• Clearing blockages from your machine.
• Normal wear and tear (e.g. fuse etc.).
• Reduction in battery discharge time due to battery age or use
(where applicable).
• Damage as a result of use not in accordance with the
rating plate.
• Additionally, this limited warranty does not apply to any machine
that has had the serial number altered or removed.
Warranty limitations and exclusions
• Any implied warranties relating to your machine including but not
limited to warranty of merchantability or warranty of fitness for
a particular purpose, are limited to the duration of this warranty.
This limitation is not allowed by some States and so this limitation
may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty
service described below. Dyson will not be liable for any
consequential damages or incidental damages you may incur
in connection with your purchase and use of your machine. This
limitation is not allowed by some States and so this limitation
may not apply to you.
• This limited warranty gives you specific legal rights. You may also
have other rights which vary by State.
• This limited warranty is not transferable.
Warranty service
• Please fill out and return the Warranty Form, or register online at
www.dyson.com
• Before service can take place, the terms of the warranty require
that you contact the Dyson Helpline with your model name/
number, serial number, date and place of purchase.
• Please keep your purchase receipt in a safe place to ensure you
have this information.
• All work will be coordinated by Dyson or its authorized agents.
• Any replaced defective parts will become the property of Dyson.
• Service under this warranty will not extend the period of
this warranty.
• If your fan is not functioning properly, please call the Dyson
Helpline at 866-277-9896. Most issues can be rectified over the
telephone by our trained Customer Care staff.
Important data protection information
• If you choose to opt-in to receive communications from us, your
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