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Consumer Support
Troubleshooting Tips
Care and Cleaning Operating Instructions Safety Instructions
Troubleshooting Tips
40
Problem Possible Causes What To Do
Clock and timer do Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
not work inserted in the electrical outlet. grounded outlet.
A fuse in your home • Replace the fuse or reset the circuit breaker.
may be blown or the
circuit breaker tripped.
Oven controls improperly set. • See the Using the clock and timer section.
Oven will not self-clean The oven temperature is • Allow the range to cool and reset the controls.
too high to set a self-clean
operation.
Oven controls improperly set. • See the Using the self-cleaning oven section.
The probe is plugged into • Remove the probe from the oven.
the outlet in the oven.
(on some models)
“Crackling” or This is the sound of the • This is normal.
“popping” sound metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking Excessive soil. • Touch the CLEAR/OFF pad. Open the windows to
during a clean cycle rid the room of smoke. Wait until LOCKED goes off.
Wipe up the excess soil and reset the clean cycle.
Oven door will not Oven too hot. • Allow the oven to cool below locking temperature.
open after a clean cycle
Oven not clean after a Oven controls not properly set. • See the Using the self-cleaning oven section.
clean cycle
Oven was heavily soiled. • Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCKED” flashes The self-clean cycle has been • Close the oven door.
in the display selected but the door is not
closed.
“LOCKED” is on The oven door is locked • Touch the CLEAR/OFF pad. Allow the oven to cool.
when you want because the temperature
to cook inside the oven has not
dropped below the
locking temperature.
“F—and a number You have a function error code. • Disconnect all power to the range for at least 30
or letter” flash seconds and then reconnect power. If the function
in the display error code repeats, call for service.
Before you call for service…
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