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67
Others
Troubleshooting
If the unit appears to be operating erratically, try to diagnose and correct the problem using
the following instructions. If the problem persists, consult with qualified Sony personnel.
Power
Picture
Symptom Cause and Remedy
The power is not turned on. c The power may not turn on if you turn the power off with
?/1
(ON/STANDBY) button and turn it on again in a short time.
After about 1 minute, turn the power on.
c Close the lamp cover securely, then tighten the screws securely
(1 page 74).
c Check warning indicators (1 page 70).
The power is suddenly
turned off.
c Check that “Power Saving” in the Setup menu is set to
“Standby.” (1 page 51)
c Set “Power Saving” to “Off.”
Symptom Cause and Remedy
No picture. c Check that the connecting cable is connected to the external
equipment properly (1 page 22).
c Select the input source correctly using the INPUT button
(1 page 27).
c Check that the computer signal is set for output to an external
monitor.
c If the notebook computer, etc., signal is output to its display and
an external monitor, the external monitor’s image may not be
displayed correctly. Set your computer to output the signal to
only an external monitor.
The picture has ghosts. c Video images are displayed in 3D. Watch the 3D video images
using the 3D glasses, and set “2D-3D Display Sel.” to “3D” (1
page 52).
Bright or dark area of the
video appears too bright or
too dark.
c This symptom may occur when RGB signal level other than
those of HDMI standard is input. Switch the RGB output level
of the connected equipment, or switch the HDMI Dynamic
Range of the unit (1 page 54).
The picture is too dark. c Adjust “Contrast” or “Brightness” on the Picture menu
properly (1 page 42).
The picture is not clear. c Adjust the focus (1 page 18).
c Condensation has accumulated on the lens. Leave the unit for
about 2 hours with the power on.
The picture flickers. c For pictures from an analog computer, adjust “Phase” for
“Adjust Signal” on the Screen menu properly (1 page 49).
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