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Problems with online services (Smart TV)
If you are using a cable network connection (LAN)
• Check that the network cable is properly connected.
• Check whether the network cable is damaged.
• Check whether you can access the internet from another device on the
network.
• It is possible that the server for the selected service is temporarily down.
• Check the network settings on the TV set.
If you are using a wireless network
• CHiQ Android TVs can connect to 2.4 GHz networks only. If your WiFi
network is set to 5GHz, you may have to contact your ISP to get assistance
with changing the Modem/Router Wi Broadcasting Bandwidth
(Frequency)
• Check whether you can access the internet from another device on the
wireless network.
• It is possible that the server for the selected service is temporarily down.
• Check the network settings on the TV set.
Wall-mounting
Please ensure your kit is compatible with one of the following VESA Standards:
stand as follows:
1. Power the device off and unplug all cables and connectors. For the following
steps you will need a conventional Phillips screwdriver.
2. Lie a soft cloth on an empty, level table and carefully place the TV screen side down
on it.
3. Undo the fastening screws on the stand. See also the Installation Guide of Base
Stand (supplied). The stand is now removable.
4. Install the VESA wall mount on the back of the monitor. Follow the installation
instructions that came with your wall mount kit.
Warning: Make sure that the rawlplugs and screws you use to fit the
device to the wall are strong enough to support the weight of the device.
Also make sure that the material of the wall itself is strong enough.
Keep the base, the stand and the screws in a safe place in case you need
to reassemble the base again. If necessary, you can also disassemble the
base so it takes up less space.
Note:
All the pictures in this user manual are for illustrative purposes only and
may be used for reference. Depending on the model, the actual product
shall prevail.
22
200 x 200 mm. The kit is not included in the package. To do this, dismount the