1
Smart Outdoor WiFi Outlet
Model No.: ESO15-TB
User Manual
Questions or Concerns?
Mon–Fri, 9:00 AM–5:00 PM PST/PDT
support@etekcity.com • (855) 686-3835
2
Your smart outlet allows you to control electrical
appliances, such as porch lights, holiday lights and
decorations, patio lights, and fountains, with your
Android
™
or iOS
™
devices. Pair your smart outlet with
the VeSync app to use your phone to control your
connected electrical appliances anywhere, any time.
If you have any questions or concerns, please
reach out to our helpful Customer Support Team at
support@etekcity.com. We hope you enjoy your new
smart outlet!
Exclusive deals, giveaways, and product registration.
Better products for better living.
Find us here: etekcity.com
Thank you for purchasing the Smart
Outdoor WiFi Outlet by Etekcity.
Become an Etekcitizen
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Table of Contents
Product Diagram
Package Contents
1 x Smart Outdoor WiFi Outlet
1 x Quick Start Guide
Package Contents 3 39
34
43
Functions
VeSync App Setup 10
27
19
42
38
Smart Outlet Settings
Safety Information 5 39
40
41
18
36
48
• Set Timer
• Create Schedule
Maintaining Your Smart Outlet
Troubleshooting
Warranty Information
Customer Support
• Abnormal Power Protection
Specifications 4 39
35
46
• Turning the Smart Outlet
On/Off
Configuration 11
29
42
• Energy Saving Mode
Light Chart 9
18
42
37
• Away Mode
• Share Your Smart Outlet
• Delete a Smart Outlet
More Features
• Connecting with Amazon Alexa
• Connecting with Google Home
• Log Out
• Contact Customer Support
• Firmware Updates
• Resetting
8
4
Specifications
Communication Mode IEEE802.11b/g/n (WiFi)
Communication Frequency 2.4GHz
Wireless Distance
(Outlet to Router)
98–164 ft / 30–50 m
(max visible range)
Maximum Outlet Capacity 15A
AC Power Supply Range & Supply
Frequency
120V, 60Hz
Operating Environment 14°F–104°F / -10°C–40C°
Storage & Transportation
Environment
-4°F–158°F / -20°C–70°C.
Waterproof Level IPX4
Materials
ABS +PC flame retardant polymer with
UV protection
Compatible Systems
Android
™
4.3 or higher / iOS
™
8.0 or
higher
Dimensions 4.2 x 3.3 x 1.7 in / 107 x 83.4 x 42.8 mm
Cord Length 4.1 in / 105 mm
Note: The outlet’s WiFi signal range can be weakened or disrupted if:
• Your WiFi frequency band is not 2.4GHz.
• Your WiFi network and/or your smart outlet is blocked by objects that
are too thick, such as walls, floors, and furniture.
• Other electrical appliances are interfering with your WiFi signal (such
as microwave ovens, wireless speakers, and LCD displays).
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To reduce the risk of injury and/or damage to this
outlet, please read and follow all instructions and safety
guidelines in this manual.
• Do not exceed the outlet’s maximum load current of 15A
(approximately 1800W) by plugging in appliances that
require a higher load current. Always check appliance
labels to find out their electrical power rating before
using.
• The maximum load for both sockets at once is 15A. Do
not plug two 15A appliances into the outlet at the same
time. 2 appliances can be plugged in at once if they
are 7A or below (such as most lights and other small
appliances). If using a 15A appliance, only use 1 socket.
• Keep out of reach of children.
• This outlet is intended for outdoor use, but is also safe
for indoor use.
• Always keep dry.
Safety Information
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This device complies with part 15 of the FCC Rules. Operation is subject to the
following 2 conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation. Any changes or modifications not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC Notice
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. End users must follow the specific operating
instructions for satisfying RF exposure compliance. To maintain compliance
with FCC RF exposure compliance requirements, please follow operation
instructions as documented in this manual. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter. This
equipment should be installed and operated with a minimum distance of 20 cm
between the radiator and your body. The availability of some specific channels
and/or operational frequency bands are country dependent and are firmware
programmed at the factory to match the intended destination. The firmware
setting is not accessible by the end user.
FCC Radiation Exposure Notice
SAVE THESE INSTRUCTIONS
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• A smartphone running on iOS 8.0/Android 4.3 or higher.
• A secure 2.4GHz WiFi connection (supports 802.11b/g/n
standard).
• AC input voltage that is between 100V–125V.
The smart outlet is compatible with electrical appliances that use
15A current. Connecting an appliance that uses more than 15A
current may cause the outlet fuse to blow.
Product Requirements
Product Diagram
Front
A
B
Back
A. Power Button
B. LED Indicator Light
Note: If the fuse is blown, neither socket will work.
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Light Chart
Light Color Status Description
Yellow Solid Outlet is on
Blue / Purple
Blinks twice every
5 seconds
Outlet is trying to connect
to WiFi
Blinks once every
5 seconds
Outlet is connected to WiFi,
but is trying to connect to
server
1 blink per second
Outlet is in
Configuration Mode
4 blinks per second Outlet was hard reset
None No light Outlet is off
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10
VeSync App Setup
1. To download the VeSync app, scan the QR code, or search
“VeSync” in the Apple App Store
®
or Google Play
™
Store.
Note: For Android users, you must select Allow to use
VeSync.
Note: Due to continuing updates and improvements, the VeSync
app may appear slightly different. In case of any differences,
follow the in-app instructions.
Note: You must create your own VeSync account to use third-
party services and products, such as the Amazon
®
Echo
™
and
Google Home
™
. These will not work with the guest account. With
a VeSync account, you can also allow your family or friends to
control your smart outlet.
2. Open the VeSync app. If you already have an account, tap
Log In. To create a new account, tap Sign Up.
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Configuration
1. Connect your smartphone to a secure 2.4GHz WiFi
network.
Note: The smart outlet can only be set up on a secure 2.4GHz
network.
2. Tap + to add your smart outlet.
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2
Set up your outlet with the VeSync app.
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3. Tap WiFi Outlets.
4. Tap Etekcity Outdoor Outlet.
4
Etekcity Outdoor Outlet
3
13
5. Tap Start Setup.
5
14
6. Plug in your smart outlet. The LED indicator light
should blink blue (1 blink per second), indicating that
your smart outlet is in Configuration Mode.
a. If the LED indicator light is blinking, tap Next.
b. If the LED indicator light is not blinking, tap My
LED light is not blinking. Press and hold the
power button for 5 seconds, until the LED indicator
light blinks blue (1 blink per second). Then tap It
Started Blinking.
Note: Configuration Mode will turn off after 10 minutes.
b
a
b
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Note: Configuration requires a secure 2.4GHz WiFi network.
7. Enter the information for your home WiFi network,
then tap Join Network.
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Example123
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8. Tap Connect and select the WiFi network that starts
with “Etekcity”.
9. Wait for the app to connect.
Note: The LED light may stop blinking while trying
to connect. This is normal.
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10. Give your outlet a unique name, or use the default
name, and tap OK.
Note:
• Tap to change the outlet icon.
• You can change the device name and icon at any time.
Tap , then tap Device Settings.
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Functions
Turning the Smart Outlet On/Off
Device is off
Device is on
Note: The outlet will remain connected to WiFi even when the
smart outlet is off.
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To turn the outlet on/off:
A. Press the power button on the side of the smart
outlet.
B. Tap on the My Home screen or the
smart outlet screen in the VeSync app.
a. Tap for each socket to turn
the individual sockets on or off.
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Create Schedule
Create a schedule to set a scheduled time for the smart
outlet to turn on/off.
1. On the smart outlet screen, tap Socket A or Socket B
to see the socket’s settings.
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2. Tap + Create Schedule.
3. Set a start and end time.
A
B
C
D
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A. To set a start time:
i. Tap > next to “Start”.
ii. Scroll up and down to select time. Alternatively,
tap < for “Sunrise“ and > for “Sunset“.
iii. Tap to confirm.
Note: Allow the VeSync app to access your location to determine
when sunrise and sunset are for your area.
i
iii
ii
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B. Choose On or Off under “Start”.
06:30 AM
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C. To set an end time (optional):
i. Tap > next to “End“.
ii. Scroll up and down to select time. Alternatively,
tap < for “Sunrise“ and > for “Sunset“.
iii. Tap to confirm.
Note: Allow the VeSync app to access your location to determine
when sunrise and sunset are for your area.
i
iii
ii
06:30 AM
End
End
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iv. Choose On or Off under “End”.
06:30 AM
06:30 PM
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D. Repeat (Optional) - Select days you want this
schedule to repeat.
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4. Turn the schedule on and off on the smart outlet
screen by tapping the toggle next to the scheduled
time.
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Socket A
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Set Timer
You can create a timer to turn your smart outlet on or off.
1. Tap Timer. Then, + Create Timer.
2. Scroll up and down to set the time and tap On or Off.
3. Tap to confirm and start the timer. When the timer
finishes, the outlet will turn on or off based on your
selection.
1
2
3
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Note: To remove the timer entry, tap on it, then tap Delete.
4. Tap to stop the timer. Tap to restart the timer.
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Away Mode
Plug in your outdoor appliances (such as lights) and have
them turn on and off periodically to give the appearance
that someone is home while you’re away.
1. Tap Away, then + Set Away Mode.
2. Select an option from the Away Mode screen.
B
A
C
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A. Start
Choose when to start Away Mode.
a. Tap > next to “Start”.
b. Scroll up and down to select time.
c. Tap to confirm.
a
b
c
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B. End
Choose when to end Away Mode.
a. Tap > next to “End”.
b. Scroll up and down to select the time.
c. Tap to confirm.
a
b
c
End
PM
AM
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C. Repeat
Choose the days you want to repeat Away Mode.
a. Tap > next to “Repeat”.
b. Select the days you want Away Mode to
repeat.
c. Tap to confirm.
a
b
c
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3. You can turn Away Mode on/off at any time by tapping
the toggle button.
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Note: To delete the Away Mode, tap on the Away Mode
entry, then tap Delete.
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Smart Outlet Settings
Tap to see Device Settings. The Device Settings menu
allows you to:
A. Edit your smart outlet name
by tapping on the current
name next to “Device Name”.
B. Edit your smart outlet’s icon
by tapping on the current
image next to “Icon”.
C. Turn smart outlet
notifications on/off by
tapping the toggle button
next to “Allow Notifications”.
D. Turn on Energy Saving Mode
(see page 35).
E. Turn on Abnormal Power
Protection (see page 36).
F. Share your smart outlet
(see page 37).
G. Make sure your firmware
is up to date by tapping
Upgrade Firmware.
H. Delete your smart outlet
(see page 38).
A
B
C
D
E
F
G
H
Upgrade Firmware
Share Device
Abnormal Power Protection
Energy Saving Mode
Allow Notications
Icon
Device Name
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Energy Saving Mode
The VeSync app allows you to program your smart outlet to
save on energy costs by turning off your appliance when the
maximum cost setting is reached.
1. Tap the toggle switch to turn Energy Saving Mode on
and off.
2. Enter the “Cost per kWh” and “Max Cost”.
3. Tap to switch between the monetary units, EUR or
USD.
4. Tap .
1
2 3
4
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Abnormal Power Protection
Turn on Power Protection to protect your connected
appliances from power spike damage.
1. Tap the toggle switch to turn Power Protection
on and off.
2. Enter power usage threshold.
3. Tap to confirm.
1
2
3
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Share Your Smart Outlet
Use Share Device to allow someone else to control your
smart outlet (such as family, friends, roommates, or anyone
you choose).
1. Tap + on the Share Device screen.
2. Type in the email of the person you want to share your
device with. Tap Invite.
3. Tap
to remove people you have shared your device
with. They will no longer be able to control your smart
outlet.
1
2
3
Note: People who you share your smart outlet with cannot edit or
delete any of your device settings.
Example
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Delete a Smart Outlet
A. You can delete your smart outlet from the VeSync app from
the Device Settings screen. To delete your device,
tap Delete Device.
B. You can also delete your smart outlet from the My Home
screen in the VeSync app.
a. iOS
™
: Swipe left on the smart outlet’s name to
delete.
b. Android
™
: Press and hold for 2 seconds on the
smart outlet’s name to delete.
A
B
a
b
Etekcity Outdoor Outlet
Etekcity Outdoor Outlet
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To view instructions in the VeSync app, tap More at the
bottom of the screen, then tap Link to Alexa.
To view instructions in the VeSync app, tap More at the
bottom of the screen, then tap Link to Google Assistant.
More Features
Connecting with Amazon
®
Alexa
™
Connecting with Google Home
™
Note: You must create your own VeSync account to connect
with Alexa.
Note: You must create your own VeSync account to connect
with Google Home.
40
Log Out
Note: You do not need to log out if you are not using a VeSync account.
1. Tap More at the bottom of the screen.
2. Tap your profile, then tap Log Out.
Example
1
2
2
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Contact Customer Support
You can contact our friendly Customer Support Team
through the VeSync app, in addition to the help line.
• To chat directly with our US office Customer Support
Team, tap Inbox at the bottom of the screen. Then, tap
Online support to send a chat message.
Note: Chat hours are Mon–Fri, 9:00 am–5:00 pm PST/PDT.
Messages sent outside chat hours will receive an email response.
• To send feedback directly to our VeSync app team, tap
More at the bottom of the screen, then tap Contact
Us. Please note that our VeSync app team may have a
longer response time.
• You can also contact Customer Support by email or
phone (see page 48).
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Maintaining Your Smart Outlet
Firmware Updates
Resetting
To keep the smart outlet up to date with the latest
improvements and fixes, always update the firmware when
available.
On the Device Settings screen, tap Upgrade Firmware.
Resetting the smart outlet can help you troubleshoot many
issues you may have. Please keep in mind that resetting
a device will erase all of your custom settings and restore
the default settings.
Press and hold the power button for about 15 seconds, until
the LED indicator light blinks blue rapidly. The outlet will
restart and blink slowly again.
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Troubleshooting
Why isn’t my smart outlet connecting to the VeSync app?
• During the setup process, you must be connected to a secure
2.4GHz WiFi network.
• Make sure the WiFi password you entered is correct.
• Try moving your router closer to your smart outlet (164 ft / 50 m
visible range is best).
• Make sure you don’t have too many devices connected to your
router. Your router may have a limit of connected devices which can
be turned off in your router settings.
• Close and reopen the VeSync app.
• Clear your VeSync app cache.
• Reset your smart outlet (see Resetting, page 42).
How do I change my WiFi network to a 2.4GHz WiFi network?
• Most dual-band routers support both 2.4G and 5G networks. Select
the WiFi name that does not end in “_5G”.
• If your phone is attempting to connect to the 5G network, try
“forgetting” or temporarily disabling the 5G network.
• If you are unsure, or if the 2.4G and 5G networks do not have
separate names, please contact your internet service provider.
I can’t find the “Etekcity” access point during configuration.
• Press and hold the power button on the smart outlet for 5 seconds
to trigger Configuration Mode. The “Etekcity” access point will
appear in your list of available WiFi connections.
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My smart outlet is offline.
1. Make sure your router is connected to the internet, and your
phone’s network connection is working properly.
2. Delete the offline smart outlet from the VeSync app. Swipe left
(iOS) or tap and hold (Android), and tap Delete.
3. Reset the outlet by pressing and holding the power button for more
than 15 seconds, until the LED light blinks rapidly. The outlet will
restart and blink slowly again.
4. Once the smart outlet has been deleted and reset, reconfigure your
smart outlet with the VeSync app.
5. When the outlet is online again, go to Device Settings and tap
Upgrade Firmware.
Note: Power outages, internet outages, or changing WiFi routers may
cause your smart outlets to go offline.
After adding my smart outlet to VeSync, why won’t the smart outlet
icon appear on the My Home screen of the VeSync app?
• After adding your smart outlet to the VeSync app (see VeSync App
Setup, page 10), close and reopen the app.
Amazon Alexa or Google Assistant can’t find my app or can’t discover
my smart outlet.
• Make sure your wireless network router is close enough to your
smart outlet. The smart outlet must be within a 164 ft / 50 m
visible range from the router.
• Check that your Amazon Alexa or Google Assistant is working
properly.
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Why isn’t my smart outlet turning on/off as scheduled?
• Make sure that the schedule is still turned on. The toggle switch
should look like
, not .
• Make sure that your phone’s Location Services are turned on.
• Make sure the smart outlet is connected to a working network and
is not offline.
If your problem is not listed, please contact Customer Support (see
page 48).
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Warranty Information
Terms & Policy
Etekcity warrants all products to be of the highest quality in material,
craftsmanship, and service, effective from the date of purchase to the end
of the warranty period.
Etekcity will replace any product found to be defective due to
manufacturer flaws based on eligibility. Refunds are available within
the first 30 days of purchase. Refunds are only available to the original
purchaser of the product. This warranty extends only to personal use
and does not extend to any product that has been used for commercial,
rental, or any other use in which the product is not intended for. There
are no warranties other than the warranties expressly set forth with each
product.
This warranty is non-transferrable. Etekcity is not responsible in any way
for any damages, losses, or inconveniences caused by equipment failure
by user negligence, abuse, or use noncompliant with the user manual or
any additional safety, use, or warnings included in the product packaging
and manual.
This warranty does not apply to the following:
• Damage due to abuse, accident, alteration, misuse, tampering, or
vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18 years of age.
Etekcity and its subsidiaries assume no liability for damage caused by
the use of the product other than for its intended use or as instructed in
the user manual. Some states do not allow this exclusion or limitation of
incidental or consequential losses so the foregoing disclaimer may not
apply to you. This warranty gives you specific legal rights and you may
also have other rights which may vary from state to state.
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ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Additional 1-Year Warranty
You can extend your 1-year warranty by an additional year. Log onto
www.etekcity.com/warranty and enter your order number (for example,
from Amazon or Houzz) to register your new product for the extended
warranty.
If you are unable to provide the order number for your product, please
type a short note in the order number field along with the date you
received your product.
Defective Products & Returns
If your product proves defective within the specified warranty period,
please contact Customer Support via support@etekcity.com with your
order number. DO NOT dispose of your product before contacting us.
Once Customer Support has approved your request, please return the
unit with a copy of the invoice or your order number.
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48
Customer Support
If you encounter any issues or have any questions
regarding your new product, please contact our helpful
Customer Support Team. Your satisfaction is our goal!
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Email: support@etekcity.com
Toll-Free: (855) 686-3835
Support Hours
Monday–Friday
9:00 am–5:00 pm PST/PDT
*Please have your order confirmation number ready before
contacting Customer Support.
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