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9
TROUBLESHOOTING
WINTER PUMP CARE
In cold climates, Alpine highly recommends to store your pump inside during the coldest months of the year. You may
still use your Eco-Sphere™ pump during the winter time, but the Eco-Sphere™ pump cannot be used in below freezing
temperatures. This pump is suitable for use in water temperatures from 32 degrees Fahrenheit (0 degrees Celsius) to
95 degrees Fahrenheit (35 degrees Celsius).
Please follow the steps below:
1. Disconnect the plug cord from the power supply.
2. Disconnect the tubing connected to the tting.
3. Clean the pump and pre-lter cage with fresh water and store the pump
in a frost-free location in container full of water to prevent the O-rings
from drying.
For more information about our company or products, please visit our website at www.alpine4u.com or call us (USA) 1-877-710-0162
Problem Solutions
1. If your pump has reduced
water ow
A. Pump or tubing may be clogged, check area around pump to be sure there is no
debris blocking water from entering into the pump.
B. It may be necessary to clean the pump pre-lter and impeller. For instructions on
how to clean your pump please turn to page 4 & 8.
C. If none of the above solve your issue, the impeller needs to be replaced.
2. If your pump hums and
doesn’t push water
A. Pump or tubing may be clogged, check area around pump to be sure there is
no debris blocking water from entering into the pump.
B. It may be necessary to clean the pump pre-lter and impeller. For instructions on
how to clean your pump please turn to page 4 & 8.
C. Make sure the pump is receiving the correct voltage.
D. If none of the above solve your issue, the impeller needs to be replaced.
3. If your pump has completely
shut-o
A. The ground-fault circuit interrupter (GFCI) may have tripped.
B. Check the temperature of the water to ensure it’s within the working
temperatures.
C. It may be necessary to clean the pump pre-lter and impeller. For instructions on
how to clean your pump please turn to page 4 & 8.
D. If none of the above solve your issue, the impeller needs to be replaced.
4. If your pump turns on and o A. Pump or tubing may be clogged, check area around pump to be sure there is
no debris blocking water from entering into the pump.
B. It may be necessary to clean the pump pre-lter and impeller. For instructions on
how to clean your pump please turn to page 4 & 8.
C. Check the temperature of the water to ensure it’s within the working
temperatures.
D. If none of the above solve your issue, the impeller needs to be replaced.
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