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English 55
Troubleshooting
Problem Action
Fills with the wrong
temperature water.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure your water heater is set to supply hot water with a
minimum temperature of 120 °F (49 °C) at the tap. Also, check
the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh lters. The mesh
lters may be clogged.
• While the washer lls, the water temperature may change as
the automatic temperature control feature checks incoming
water temperature. This is normal.
• While the washer lls, you may notice just hot and/or just
cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of
the automatic temperature control feature as the washer
determines the water temperature.
The load is wet at the
end of a cycle.
• Use the High or Extra High spin speed.
• Use high efciency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may
become unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efciency (HE) detergent to prevent oversudsing.
Has odors.
• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has nished.
After a cycle, washer
is not off and/or the
door does not open.
• If the Remaining Laundry Notication is on, press
Power to
turn the power off, and then remove the items.
• If the SELF CLEAN
indicator is on, remove all items from the
drum, and then run the SELF CLEAN
cycle.
If a problem persists, contact a local Samsung service center.
Untitled-6 55Untitled-6 55 2020-04-02 4:27:092020-04-02 4:27:09
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