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TROUBLESHOOTING
Before Calling for Service
Problem
Oven does not start
Arcing or Sparking
Incorrect time of day
Unevenly Cooked Foods
Overcooked Foods
Undercooked Foods
Improper Defrosting
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the
operating problem in the list below and try the solutions listed for each problem.
If the microwave oven still does not work properly, contact the nearest GoldStar Authorized Service Center.
GoldStar Authorized Service Centers are fully equipped to handle your service requirements.
• Is the power cord plugged in?
• Is the door closed?
• Is the cooking time set?
• Are you using approved cookware?
• Is the oven empty?
• Have you tried to reset the time of day?
• Are you using approved cookware?
• Is the glass turntable in the oven?
• Did you turn or stir the food while it was cooking?
• Were the foods completely defrosted?
• Was the time/cooking power level correct?
• Was the time/cooking power level correct?
• Are you using approved cookware?
• Were the foods completely defrosted?
• Was the time/cooking power level correct?
• Are the ventilation ports clear?
• Are you using approved cookware?
• Was the time/cooking power level correct?
• Did you turn or stir the food during the defrosting cycle?
Possible Causes
29
FEDERAL COMMUNICATIONS COMMISSION
RADIO FREQUENCY INTERFERENCE STATEMENT
WARNING :
This equipment generates and uses ISM frequency t Reorient the receiving antenna of the radio or
energy and if not installed and used properly, that is in television.
strict accordance with the manufacturer’s instructions,
t Relocate the microwave oven with respect to the
may cause interference to radio and television
receiver.
reception. It has been type tested and found to
t Move the microwave oven away from the receiver.
comply with limits for ISM Equipment pursuant to part
t Plug the microwave oven into a different outlet so
18 of FCC Rules, which are designed to provide
that the microwave oven and the receiver are on
reasonable protection against such interference in a
different branch circuits.
residential installation.
The manufacturer is not responsible for any radio or
However, there is no guarantee that interference will
TV interference caused by unauthorized
not occur in a particular installation. If this equipment
modification to this microwave oven. It is the
does cause interference to radio or television
responsibility of the user to correct such interference.
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the
following:
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