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TroubleshootinJ TiSs
SaYe time and money ReYiew the Fharts on the
followinJ SaJes ¿rst and you may not need to Fall for
serYiFe.
Before you call for service… GEAppliances.com
21
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Installation
Instructions
Problem Possible Cause What To Do
Not draining Load is out of balance 5HGLVWULEXWHFORWKHVDQGUXQGUDLQVSLQRUULQVHVSLQ
Not spinning
,QFUHDVHORDGVL]HLIZDVKLQJVPDOOORDGFRQWDLQLQJKHDY\
Not agitating
and light items.
Pump clogged 6HHSDJHRQKRZWRFOHDQWKH3XPS)LOWHU
Drain hose is kinked or 6WUDLJKWHQGUDLQKRVHDQGPDNHVXUHZDVKHULVQRW
improperly connected sitting on it.
Household drain may &KHFNKRXVHKROGSOXPELQJ<RXPD\QHHGWRFDOO
be clogged a plumber.
Drain hose siphoning; drain hose (QVXUHWKHUHLVDQDLUJDSEHWZHHQKRVHDQGGUDLQ
pushed too far down the drain
Leaking water Door gasket is damaged &KHFNWRVHHLIJDVNHWLVVHDWHGDQGQRWWRUQ2EMHFWV
left in pockets may cause damage to the washer (nails,
screws, pens, pencils).
Door gasket not damaged :DWHUPD\GULSIURPWKHGRRUZKHQWKHGRRULVRSHQHG
This is a normal operation.
&DUHIXOO\ZLSHRȺUXEEHUGRRUVHDO6RPHWLPHVGLUWRU
clothing is left in this seal and can cause a small leak.
Check back left of washer ,IWKLVDUHDLVZHW\RXKDYHRYHUVXGVLQJFRQGLWLRQ
for water Use less detergent.
Fill hoses or drain hose is 0DNHVXUHKRVHFRQQHFWLRQVDUHWLJKWDWZDVKHUDQG
improperly connected faucets and make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may &KHFNKRXVHKROGSOXPELQJ<RXPD\QHHGWRFDOO
be clogged a plumber.
Dispenser clogged 3RZGHUVRDSPD\FDXVHFORJVLQVLGHWKHGLVSHQVHUDQG
cause water to leak out the front of the dispenser. Remove
drawer and clean both drawer and inside of dispenser box.
Please refer to Cleaning the Washer section.
Incorrect use of detergent 8VH+(DQGFRUUHFWDPRXQWRIGHWHUJHQW
Dispenser box crack ,IQHZLQVWDOODWLRQFKHFNIRUFUDFNRQLQVLGHRIGLVSHQVHUER[
Clothes too wet Load is out of balance 5HGLVWULEXWHFORWKHVDQGUXQGUDLQVSLQRUULQVHVSLQ
,QFUHDVHORDGVL]HLIZDVKLQJVPDOOORDGFRQWDLQLQJKHDY\
and light items.
7KHPDFKLQHZLOOVORZWKHVSLQVSHHGGRZQWRUSPLI
it has a hard time balancing the load. This speed is normal.
Pump clogged 6HHSDJHRQKRZWRFOHDQWKH3XPS)LOWHU
Overloading 7KHGU\ZHLJKWRIWKHORDGVKRXOGEHOHVVWKHQOE
Drain hose is kinked or 6WUDLJKWHQGUDLQKRVHDQGPDNHVXUHZDVKHULVQRW
improperly connected sitting on it.
Household drain may &KHFNKRXVHKROGSOXPELQJ<RXPD\QHHGWRFDOO
be clogged a plumber.
Drain hose siphoning; drain hose (QVXUHWKHUHLVDQDLUJDSEHWZHHQKRVHDQGGUDLQ
pushed too far down the drain
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