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19
Maintenance
This appliance requires no maintenance other than daily
cleaning. For best results, apply cooktop cleaning cream
daily.
Service
Troubleshooting
If you encounter a problem, it often will merely be
something minor. Before you call customer service,
consider the suggestions and instructions below:
9 CAUTION
Repairs should only be done by a trained servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Error messages
Fault Possible cause Measure
Cooktop is not working The electric power supply has been
interrupted.
Use other electrical appliances to check if there has
been a power outage. Check to see if there is a prob-
lem with the circuit breaker for the electrical installa-
tion.
The appliance has not been cor-
rectly connected following the con-
nection diagram.
Make sure that the appliance has been connected cor-
rectly.
Electronic system malfunction. Contact the Technical Assistance Service.
“ is flashing on the ele-
ment display
The touch control zone is wet, very
dirty, food has boiled over, or an
object is lying on top of the touch
control zone.
Clean the touch control zone, or remove the object.
Lightly touch the corresponding touch key. The flash-
ing should stop.
“ flashes on all ele-
ment displays. An
accoustic signal
sounds
The main switch has been activated
continuously for more than 5 sec-
onds.
Press the power key again. Reset the cooktop.
The cooktop turns off
by itself
The main switch has been touched
unintentionally.
Press the main switch again. Reset the cooktop.
Display
“ and numbers
A fault in the electronic system has
occurred.
Turn the appliance off and back on at the fuse or cir-
cuit breaker. If the same fault occurs again, discon-
nect the appliance and call Technical Assistance
Service.
Display
” and numbers
A fault has been detected. The following table of error messages lists actions you
can take to correct the problem
Display Fault Measure
”ƒ
The element is too hot and has
turned off.
Remove the pans from the elements.
”ƒ disappears
when you press the display, if the element has cooled
down sufficiently. Wait a few minutes until the element
has cooled down a bit. If
”ƒ appears again after the
element is turned back on, the cooktop is still too hot.
Turn off the elements and allow them to cool further.
”…
The touch control zone is too hot. Make sure that cookware is properly positioned on the
element, and no hot objects are in contact with the
touch control zone. Wait a few minutes until the touch
control zone has cooled down. If
”… appears after you
turn on the appliance, call Technical Assistance Ser-
vice.
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